The Black and White Cookie Company

Customer service department? Non existent!
They don’t even listen to their directions. I leave a comment on when I needed an order delivered and it was completely ignored. I called customer service and nothing, only a machine and no answer. I proceeded to email as their alternative method of contact and no response and of course cookies were delivered on the wrong day!
Wasn’t even worth it. The icing was all stuck to the wrapper according to the recipient! Worst mistake and will never order from them again!

My husband attended an all day conference at the Marriott in Times Square and during a break took 2 black & white cookies. He ate one and brought the other one home to me. While I’ve had my share of b&w cookies before, I’ve never been a huge fan… until I ate this b&w.
I immediately had my husband do some reconnaissance and what he found was this delightful company that supplies said cookies.
Since Valentines Day was just around the corner we decided to a) send a box of Black & White Cookies to our families instead of flowers, and b) sample these cookies ourselves while we’re at it. We called and spoke directly to the owner. She was able to colocate three boxes filled with individually wrapped giant b&w cookies by the very next morning! We kept one box for ourselves, of course. Such an immense hit. I actually had one cookie that I hid/​saved and almost forgot about. Three weeks later and the cookie was still soft and fresh and the first ones I inhaled. Lovely!

I was having a tough week and my friend sent me a box from this company through the mail filled with 12 individually wrapped cookies. THEY WERE AMAZING. And since I LOVE B&W cookies, this was truly a great surprise! Not only did they taste as great as any standard deli B&W cookie, but the individual wrappers were a nice touch to keep them fresh. I ate some that week and the rest have kept well in the freezer.
I loved receiving these and am definitely going to use this company for gifts and/​or instead of sending flowers/​candy. I highly recommend!

After searching for a bakery that gets this cookie just right, we ordered large B&W cookies as a take-​away treat for our wedding guests in California. The cookies were packed fresh and shipped FedEx. Kathy even followed up with an email to confirm they had shipped and arrived safely. Every cookie arrived in perfect condition and our guests RAVED about them. The hint of lemon really sets these apart. High marks for cookie perfection and customer service.

Just ordered and received a dozen unbelievably wonderful box of black and white cookies. It actually is not easy to find a good black and white cookie, but this Company certainly has done it right. The cookies have a hint of lemon which really enhances the cookies. As you can tell, I love my black and whites and these are great.

Best black and white cookie. Can’t wait to order more.