Tani

Shoes are eh. Employees are unprofessional and rude. One employee put shoes down in front of me to try on. A minute later another employee swoops in and yells at me to move the shoes because they are «a tripping hazard.» Why would I give you money? Go to Harry’s or Tip Top Shoes instead.

The worst customer service I have ever encountered at a shoe store! Felt like an inconvenience to the girls conversation. Decided to buy the shoes elsewhere. Avoid! Very uncomfortable store

I wish I could give more stars but Unilocal didn’t provide anymore LOL
I went into Tani Shoes a couple of days ago and automatically fell in love. The store has such great light and did I mention the shoes. They were so nicely displayed, A LOT of shoes considering it’s a boutique which I am not complaining about. The employees were so upbeat for the most part especially the young lady who helped me, Katie! SHE WAS WONDERFUL. Extremely helpful and honest about what shoes looked nice on me and which didn’t. I really appreciated that, she was more concerned about what worked for me and my short stature than her commission. I bought 2 pairs of shoes and told her I would be back for MORE MORE MORE !
goodbye rent money, hello wonderful shoes bought at Tani

Walked in yesterday afternoon to buy a pair of rain boots. I was very polite, knew my size and I was an easy sale. I just asked the young, under-​aged girl at the cash register if that pair of boots was the «packable one» like I saw on the website and immediately she answered with an attitude that she didn’t understand my question; she made me feel very uncomfortable and frazzled that I never even asked about the return policy. My ride on the train back to Brooklyn was emotional especially when I read on the receipt that there is no refund for returns.
Thank God the boots were good so I didn’t need to return them but I think they should let people know about their return policy anyway. And I think the girl at the register should get an attitude check. I mean why work in retail if you don’t like people.
One star because I’m never coming back! Ciao ciao!

Most of my shoes are from here or the 72^nd store. They are fashionably practical and carry brands like Jeffery Campbell, All Black, Dolce Vita, Superga, Boutique 9, Sam Edelman, Coclico, plus many more mainstream/​obscure brands that are too die for. It’s impossible walk out empty handed, in my experience. They have no problem giving advice and getting all of sizes you may need.

I went to this store specifically to look for a pair of irregular choice shoes. Apparently, this store is the only store that carries that brand in the US (if I understood their website correctly, anyway). I went here and they had one small section with these shoes, maybe 6 pairs and not the ones I was looking for (awwww). I was disappointed; however, the thing that really bothered me about this store was that the girl working there was so unfriendly. She did not respond to my greeting or farewell and she did not ask me if I was looking for anything or needed help. In fact, she said nothing to me the entire time I was in there, despite me talking to her and I was the only customer in the store. Seriously? How much effort does it take to say ‘hi.’ Anyway, the shoes in this store are nice and they have some interesting options, they just didn’t have what I was looking for and there was no way I was going to buy something else (despite having some cute items) after being totally ignored and treated like garbage.

anytime i come to ny i will have to stop by tani’s! this shoe store was killer! great taste, a full range of pricing so anyone can pretty much stop in find a great pair of kicks pay up and strut out looking fierce! the owner did a great job hiring this chica named michelle? melissa? m-​something. sorry sweetie, i am just bad with names. sweet girl, i had her running back and forth trying to get me the right size but she did it all smiles. i found some 300 boots on sale for 100 and they looked too good to leave on the shelf. now i walk around looking like a rock star! thanks Tani!

Great shoe store with an amazing selection! I always go to this place when I am in the City because they have some great shoes (and lots of shoes that you won’t find other places). The last time I went in here I had to return something and they gave me no problem. Not only that. when they didn’t have my size, they called their other store (a couple of blocks away) and someone came by within 10 minutes with my size! Now that is customer service!

Tani has a fantastic selection of shoes. From Toms to platforms, pretty much every style is represented. However, you’re going to break the bank a little bit. Sales clerks were very helpful and the next time I have money to spend, Tani will be on my shopping list.

It’s an average shoe store… I wouldn’t say they have the best or the worst stuff and I wouldn’t go out of my way

As a local UWSer, I have had some success with finding a good pair of shoes there over the years. BUT, they’re customer service has gone from acceptable to AWFUL. Today, when the sales person was ringing me up, the price on the register was a higher than the price marked on the sale shoe. A manager was called in to get involved with the transaction. He refused to give me the price that was marked on the shoe and said, «since it was marked by hand and not printed out», someone must have come in and changed the price. Seriously?” He was enormously unapologetic and rather flippant. I left the shoes and swore never to return. My advice, skip it. There are a ton of shoes stores in this city that would far more appreciate your hard earned dollars.

I visited this store on a weekday afternoon-​not a busy time, and despite finding a few different shoes to try on, and looking around with an «I’m ready» smile on my face, none of the salespeople offered to help me.
My dad used to manage a shoe store. He called this «walking a customer» because most of the time, they walk out.

Both of these stores seem to be run by a bunch of brats probably running mom and dads business. no one has a clue about customer service. no greetings, no smiles, no service until i asked, then there was no service at the register when I was ready to buy. Almost ready to just forget it when I was finally helped. The next day I realized the shoes were cheaply made and not for me, so I went to return them. Of course, no refunds whatsoever. Why would I need/​want a store credit, to buy the second best thing? If I didn’t want the shoes I had, how am i supposed to find another pair with this credit? $ 90 credit– I’ll sell it for $ 70 to never have to go back to this place… it belongs in a back room on Canal st.

It’s like crack. BEST shoe store in nyc.

My cousin used to work here and this is the only reason why I went to the store in the first place. I have since purchased a couple of shoes that I would call my besties. Original, funky, and «look at these stompers» stilo!

Tani always carries a variety of styles for both men and women. I prefer the Sperry boat shoes, my GF prefers the 5 inch heels.
She’s addicted, it feels like that feeling will soon be mutual.

I just picked up a cool pair of Gola sneakers and my first pair of Sebago boating shoes. I went in looking for a pair of casual shoes to go well with khakis, their staff suggested Sebago’s. A great choice and they were very helpful.
My girlfriend shops at Tani frequently, and she’s always bragged about it and told me they have a great selection of sneakers and shoes for both men and woman, and she was right.
I’m very happy with my purchase and was very pleased with the staff’s assistance. I definately intend to be a repeat customer

Because I live around the corner, I constantly wander in all the time! There aren’t many great shoe boutiques in the UWS so this one is truely a gem. They have a great selection of very cool styles. The girls and guys that work there are the best as well, so helpful!

More casual that its sister store on 72^nd, it has a great selection and excellent prices. On my last visit, they had wonderful Spartan flat as well as a large collection of Repetto ballet shoes. Check it out!

I love my Tani boots — they are show stoppers!
This UWS boutique shoe store is trendy (but not overly) with brands like Ash and Area Forte. They have a good selection of both men’s and women’s shoes. The help is hit or miss. Always good for something fun and unusual.