Spring Nail Beauty Spa

This was the most awful Manicure i’ve ever had. I DO NOT RECOMMEND. Being a Cosmetologist myself I am usually very judgmental and picky with salons. But! I was in NYC with my sisters and we were all in dire need of a Gel Manicure we tried to tried to find the most appealing looking place in the area… and boy were we wrong! They sat us down and said it’d only be about a 10 minute wait and gave us waters which was nice! After waiting 25 minutes because they were unbelievably understaffed for the size of their establishment, i finally got sat down to wait another 10 minutes before a nail tech came over to me. My sister was sitting next to me and she had already been started with a different technician. She did not ask me to wash my hands, I did not see her wash her hands either. My woman reached over to the other woman’s station, took her nail file she was completed with, and started using it on me… without sanitizing it… or just throwing it out and getting me a new one! She did not ask me the shape I would’ve liked and just went at it. She got through pushing back the cuticles of my pinky and ring finger on my right hand, stopped, got distracted, then started again on my left hand, completely skipping the rest of my right hand… After this she started to use the NIPPERS… and thats when I thought it got bad! She chopped off a huge CHUNK of my thumb. Demolished it. It started bleeding SO MUCH. She completely disregarded it whatsoever. I told her I was bleeding and she got a cotton ball with alcohol on it and told me to put it on there. it burned like hell. I saw that everybody around me had gotten hot towels after the prep right before the polish. She completely skipped it. I ASKED HER «Don’t I get a hot towel?» And she said «no u dont need» … The woman next to her who was working on my sister went over to the hot towels and got me one because my Nail tech was so bad EVEN SHE KNEW… skipped the hot towel, the buff, and cleaning underneath my fingernails. When she got to painting my thumb that was dripping blood at this point since i took her stupid alcohol wipe off because it was burning me so badly, she put this green crap on it. and my blood went right through the stuff! Ive never seen this stuff before, i dont know if it was supposed to be some type of liquid bandage? my finger kept bleeding right through it so i wiped it off and told her i was still bleeding and she told me not to wipe it off again and put on more without even wiping the blood or asking me if it was okay. AND THEN! I saw that my sister got a nice massage from her nail technician when she was done, MY WOMAN PATTED MY HAND AND SAID OKAY HONEY ALL SET… UMMMMM… WHERE WAS MY MASSAGE??? At this point i was so annoyed and angry. She is so lucky my sister treated us and gave her a $ 6 tip, if it was me I would’ve given her $ 3, and thats lucky! This woman had no name tag and i did not see her certification on the wall behind her. There was no manager looking figure there so I didn’t know who to complain to. They were extremely understaffed and I have real true intentions this woman was not a certified nail technician. She skipped so many steps of THE BASIC MANICURE, something I learned in the FIRST WEEK of Cosmetology school. If there was a NO STAR rating, I would give it to them. NEVER GO HERE. $ 30 for this was NOT worth it. I’ve never ever had to put on a BANDAID after a manicure before. Disgrace.

I went to this place on February 5^th 2016 and I requested a gel mani and regular pedicure. My pedicure was fine but the gel manicure was HORRIBLE. The workers were switched once I was getting a gel mani and the lady who did my manicure wasn’t great at all. 3 of my hands were bleeding like crazy because she was moving too fast when cutting and I had told her. She kept assisting I needed to relax and of course, my fingers did not stop bleeding. She then put alcohol on it and it burned like crazy. Not only she cut my hand but she wasn’t trying to make me feel any better. All she did was say sorry and hounded me for a tip. Trying to do the right thing, I gave her a tip but I did discuss with the manager that THIS WAS NOT A GREAT EXPERIENCE. I left the salon very pissed off because they did not care to make me happy as and customer. The manager gave me $ 10 back and send me on my way. I’ll never go here again! I’ll stick with my regular place where it’s better and also cheaper!!!

THIS place. What a nightmare. I walked in off the stormy streets of Chelsea, on my birthday, looking for a simple gel manicure. After being seated less than 5 minutes and attempting to break the language barrier with an incredibly psychotic manicurist, I gathered my things and walked out before she could even start. I can’t imagine what she would have done to me if I’d stayed. What a complete and total freak. Totally upset… would never come here again.

Rude service the past couple of times and also unexpected price change at the last visit, no longer go here.

Stopped by here late Friday night to get a fill-​in, I have acrylic nails. Happy that I did, the front desk girl which looked like she was a manager was very nice and pleasant. My nail technician, Amy was wonderful. Pleasant, fast, and did a beautiful job. She was able to shape my nails better then the previous nail technician I go to (I have tricky oval shaped nails.) She also took her time and made sure everything was to my liking. The place is beautiful it looks new and they are very clean. I will definitely return to see Amy. By the way the fill-​in was $ 28 before tip. I don’t know how this place has three stars or maybe I was just lucky enough to get a good technician.

Maybe I’ve been in England to long but the lady got angry when I wouldn’t give her a 20% tip?!

The woman with the red glasses, green hair clip and green hair scrunchy sucks. She is rude. When I was slipping from the massage chair while getting my pedi I accidentally moved her and she grunted at me. Wtf. I understand that it smudged the nail, but it’s your job to fix it. It’s not like I messed it up on purpose. She did not ask me if I wanted my nails filed or cut she just filed them. She did not ask me what shape I wanted my finger nails she just made them square. She did not clean underneath my nails even after I asked her to. It’s simple manicure procedure. I don’t think she really knows how to give manicures. She would stop in the middle of my manicure to text on her iPhone 6+. She should be fired asap. It’s a shame because I used to like this place. I’ve been here over 10 times. But if I come back and see that unprofessional mess there, I will never go there again.
Unilocal ladies and gents, if you come to this nail salon make sure you don’t get a short Asian (they’re all Asian) lady with red glasses and a green hair clip. She also has a green scrunchy
If you do get her, ask for someone else. You will save yourself from a horrible experience.

I liked my service although as I went to pay the manicurist pointed out what I needed to leave for 20% tip before I even signed my credit card receipt. I thought this was unprofessional and rude to say the least.

Be careful who you get! I just had probably the worst manicure I’ve ever had by a newer lady. She was really slow to get started since she was too busy playing with her phone (which she was trying to sneak away with from the owner). She barely filed which I really needed and she seemed completely lost on how to use the file. It was uneven and the way she did it wasn’t helpful to my already partially broken nails. I actually took the file and filed on of my nails since I got so annoyed. I had hangnails and some dead skin on the sides sticking out that she barely removed. She missed a side or two in painting and put too much topcoat. One of my nails looks streaked. And when she gave me the quick massage when taking me to the nail dryers she was too aggressive and it hurt.
I’m a really nice person and I always treat people kindly, so I tried to be the nicest I could. I was upset though with how this time went. I should have complained to the owner at the front, but I decided not to say anything at the time. I used to go here all the time for over a year!
Yuki and Vivianne are the best here and with them your manicure will last longer. There are a few others who are really good also, but I don’t remember their names. They’re very nice and gentle.

You get what you pay for but this place was definitely not worth $ 20. Horrible service. Barely cleaned cuticles, massaged felt like I was getting my polished changed.

Great place to get a quick manipedi… excellent service and friendly staff… will keep coming regularly

Got a foot massage and a pedi loved it. Nice place not a long wait at all was seated within 5 minutes of walking in. Also used the massage chair because who doesn’t want a back massage while their feet are being massaged. Anyway nice place good prices will be coming back again.

I walked in & was seated within 5 minutes. Paid $ 20 for a mani & pedi so I wasn’t expecting too much. The place appeared clean & the staff was polite. However the pedi was very rushed & the water for the foot soak was cold. I enjoyed the massage chairs you get to sit in while getting a pedicure & they give you complimentary bottled water. They did a decent job for the price. I thought my nails would chip very easily however they did not at all. Everything was very fast. I was in & out in about an hour. I would return if in the area.

I’ve been here a couple of times and the service has always been good. Theres one lady who always has an attitude and the people she attends never seem satisfied with the final product.

Not bad. Quick service & decent price plus you can keep the flip flops ??? (I guess that’s a compliment.) They took me with no reservation and I was out with a gel mani and regular pedi within an hour and fifteen minutes for 43 $. I tip 10 $ always but maybe that’s dumb. Results were fair — not poor, not good, just fair. It is definitely a factory experience. Would only come back if I was in the area but would probably not seek it out.

Nothing fancy but very clean & professional! $ 20 for both Pedi & Mani is a true bargain. In & Out sooo quickly. But, they do a good job and they don’t rush the details. Polite service & they keep my feet looking human. I don’t do any polish. I just like my hands and feet to be clean and groomed :)
I’ve been coming here for years!

I came in yesterday to see Yuki but she was busy so I made an appointment today and was able to see her. I love her she always does such a great job! She pays such close attention to detail which is what I highly value for mani-​pedi. She gave me a 15 minute back massage while my nails dried and it was better than I expected. 5 stars all the way.

I have never had a worse mani/​pedi in my life. I get it is only $ 20, but there are plenty of places all over the city that can give half decent mani pedis.
My lady was rude. I didn’t want the rub so she shafted me the rest of the visit. My nails looked like I painted them blind folded or let a toddler paint them when I left. She barely took the previous acrylic off my nails so you could see it under the polish. I had to ask her to do more than 2 coats because he coats were so thin you could barely see the color (Essie boom boom room which I use frequently). I kept making comments about it being so light and how you could barely see it on my toes and she didn’t care. When I paid for my nails I took the polish and started painting over my toes again so I didn’t have to go buy the bottle. She came over and seem annoyed and took it out of my hand to finish doing them. All and all. worst nail job ever took pictures of the nails I will post later, Even though she was horrible, I still thanked her for her services and she was rude, didn’t think me. Definitely not deserving of the 20% tip

$ 21 for a spa pedicure and manicure. Great service and great selection of nail colours — both OPI and Essie. Super clean and hygienic. Can’t complain

I was just forced to give a 20% tip on a $ 68 gel manicure and gel pedicure. I originally gave her $ 5 but she felt this was unacceptable so she shamed me into giving her $ 15. She worked very hard but tips are optional and she rushed hence my nails are not completely covered with color. Won’t go here again.