Soapology

Stumbled across this adorable little spot on my way to the Whitney Museum. Its close to the meatpacking district and Greenwhich village. I LOVED IT! You get a chance to try all the products with a hand treatment which left my hands feeling like velvet. The fragrances are great, not over powering and you can custom scent your own perfume/​scrubs. The staff were very sweet and helpful the moment I walked in the door… I could have spent all day in there! Highly recommended!

Let me preface this by saying that I absolutely ADORE the products themselves, especially the soaps and candles. The scents are divine! That’s the only reason this isn’t a one-​star review.
Here’s the disorganized part:
their email address on the website is WRONG. use
, NOT the listed
. The items listed on their website is also incomplete. I had to call to put in a phone order.
Here’s the killer:
I put in a phone order and was joyously awaiting my delicious-​smelling soaps and candles. However, two of the four candles I ordered (in addition to a perfume oil and soaps) had their wick severely off-​center. By severely I meant if the diameter of the candle is 5 inches, the wick should be in the middle ie 2.5 inches in. Mine was at 3.2 inches from one end, 1.8 inches from the other. Do the math, (3.2−2.5)÷2.5 = approx 30% off center. This isn’t just an aesthetic issue, it’s a safety issue — there is a high risk of the glass jar melting/​cracking when burning because the wicks are so off-​center! This is not a risk I’m going to take.
I first emailed the address listed on the website,
. Never heard back for 2 weeks so I called the store and they said to use
. Fine. here is their reply:
«We are sorry you were not satisfied with your items. We will be happy to send you new candles once we receive the defective candles. You will however be required to pay $ 15 for shipping of the new candles. Our store policy does not allow for free item replacement or shipping unless the item sent is broken or not usable. Please feel free to call or e-​mail us with your credit card and shipment information to process the return. Thank’s for shopping with us!
Soapology Managing Team»
So I’m liable for the return shipping costs AND shipping costs for the replacement candles… I’m not okay with this, not when the candles themselves are a safety hazard if I light them!

After a night at the museum, I stumbled upon the scents emitting from this place.
OH MY GOD!
The minute you step in, you think you’re in the most luxurious bubble bath. Also, you picture some really fresh tropical fruit dangling in the air for you to consume. That’s how delicious this place is.
My boyfriend and I spent about 45 minutes here, putting all the soaps to our noses. The salesperson also did a great job leading us through the products, and we left with 5 items (buttercream, dead sea salt, and candles). When we got home, we simply opened the candles and placed them in our living room and bedroom. (Way better and more effective than Febreeze). We woke up this morning to a sensuous forest of aromas.
I’m in love with their Yuzu smell. Fragrant and Fresh.
Can I live here?

I love this shop, I have now gone twice and will be back again soon! I am currently burning​my Lavender de Provence candle and I can’t wait to moisturize. I bought the Buttercream Yuzu today after using up my lovely sample from my 1^st visit. I am reusing the pretty container I was given for easy use. I bought two gifts on my 1^st trip and they were a big hit. I highly recommend this lovely shop!

Soapology is a really pretty little shop that is totally delicious to your nose. I stopped in on a cold afternoon while waiting for a friend in the neighborhood. The ladies working there were really sweet and were full of info on their products without being overly pushy. Well maybe a little, but in an acceptable way. They gave me a complimentary hand treatment in an awesome old cast iron bathtub set up like a big trough sink, complete with my choice of gel, scrub, and lotion… All of which I came back to buy the next day, along with some delicious candles. The prices are really fair. I enjoyed a lavender bubble bath as soon as I got home!

Omg I could just stay there all day! The sales team was super informative and nice. I think I will be returning every paycheck.

*** Great customer service, Wonderful selection of soap products, Highly recommend ***
I came here with a friend who was interested in purchasing products for a birthday gift. The lady who helped us out was so friendly. I really appreciated the time she took to explain all the products and let us sample all the products too! I highly recommend this place if you’re interested in soap products without all the chemicals!

We found this place while we were walking around. We enjoyed the free hand scrub treatment. They really go all out with the scrubs, oils and lotions during the hand treatment. Even my finance enjoyed. Afterwards we bought a diffusor. The staff were very helpful reviewing their products. You can chose different scents or create your own.
We picked white tea ginger. The staff informed us it’s oil based so it last much longer. They also recommend to flip the reeds every once in awhile to ensure the scent diffuses evenly. We’ve had it for over 4 months and it’s barely a quarter evaporated! It is worth the $ 35 as it last a very long time!

LOVE this place!!! Found it on an impromptu walk in the area and absolutely love everything I got here.
I found the products to be much better than Lush (in regards to the soap and body cream). I mixed up a Lavender Vanilla with Buttercream concoction and it smells HEAVENLY). It is so tough to get rose and vanilla scents right, and this place nails it. I had a ball taking in all the magical scents on a rainy day!
I wish I could remember the saleswoman’s name, but she was very good at her job without being overly pushy, and I was happy to purchase from her. I find the salespeople at Lush to be much pushier — she was awesome. I got a massage candle (also amazing!), the body cream, bath bombs, and a few gifts (that have been a bit for friends). They were reasonable and the vibe was very welcoming and lovely.
Can’t wait to come back here and get more! Support your local small businesses! :)

I love Soapology! I am a big fan of the sliced soap. And the buttercream lotion, especially in the winter. The women who work in the store are so friendly and helpful. Also a great place to buy gifts.

Their massage candle is redic! It smells good and my skin is soft and smooth. Plus its both a candle and you can use it as a massage oil/​balm as well. Win win! Also great customer service! Very friendly :)

While visiting NY we stayed in a flat just above this shop. Every day we would walk by and smell the deliciously inviting scents coming from this shop. On our last day, just before heading to the airport we stopped in to check it out. It’s a good thing I didn’t go in earlier on our trip because I would have spent all my money there! We received the lovely hand treatment, while we were given detailed descriptions of the beautiful products and we were sold! Our hands never felt so soft and smelled so divine! We brought gifts back for friends and bought some treats for ourselves. Love the buttercream, shower gel and the candles! I wished I had more time to play with the custom scents. I will recommend this shop to anyone I know visiting NY and will be back on my next trip!

Aromatherapy bliss! The natural scents flowing throughout the Soapology store are Divine! I walked in randomly with one of my girlfriends after dinner at Meme’s and a walk through turned into a shopping spree. A very nice rep offered us a hand treatment which showcased all of the store’s amazing skin care products. Their scrubs are so inventive with ingredients like walnut, black coconut and coffee. I love their egg shaped bath bombs they all smell great, I couldn’t chose between all the original scents, so I bought a sample pack of 3.
They’ve got the lotion science down packed, some natural skin products are either too sticky or oily but their butter creams have just the right texture. And all of the scents are fragrant but subtle. I purchased a sample package for $ 65 which included 3 scrubs (black coconut, walnut, coffee), a butter cream, a bottle of lotion, a bar of soap, a bottle of body wash and a small wash cloth. You can even make your own perfume, they have an array of oils for endless combinations. Soapology is definitely my new fav place!

Honestly, the products in this place are wonderful. The smells and atmosphere are so delicious.
I have to be honest and say a major downfall is the saleswoman. She is WAY too aggressive. Like beyond. She won’t stop talking or give you the opportunity to think and browse. She is forcing products on you and trying way too hard to over-​sell you.
I would have bought some stuff yesterday but she just overwhelmed my friend and I to the point where we had to leave.
I will be back hopefully on another day and hope not to have thttps://www.yelp.com/login?return_url=%2­Fwriteareview%2Fbiz%2FG9BJDQxpMdE9aDgVTEJGPQ%3­Freturn_url%3D%252Fbiz%252FG9BJDQxpMdE9aDgVTEJGPQh­at experience.

Walked into Soapology on a whim with a girlfriend. We were meet by an extremely friendly and knowledgable salesperson Cali who not only took the time to walk us through all of the products but wound up mixing custom scents for both my friend and I. The products are amazing and great for my sensitive skin — I can’t wait to go back!

Walked in after dinner. Wonderfully helpful and happy salesperson. Low key. Not pushy. Tried many things. Didn’t not intend to purchase anything but… the Walnut Scrub is amazing. I use it every day in the shower on my entire body. My skin feels so soft and smooth — a baby’s skin could not feel any smoother. My husband cannot keep his hands off of me since I started using this. The smaller jar was 35.00 dollars and you get ALOT. When you consider what exfoliators cost at drugstores, it was a bargain. Works better than anything else I’ve used to exfoliate. I’m hooked.

Truly a pleasure ! Great atmosphere ! Great Staff ! Exceptional Products !

This is by far my most favorite bath/​skincare product store in NY — I’ve always have the most amazing experience at this store. The minute I walk in I’m acknowledged by the salespeople who are usually super friendly and led me to the bathtub to try out the hand treatments. The sales are super knowledgable and they do use the products themselves so often gave me great advice in choosing the items that I need most. I’ve never found them pushy. They answer any questions I have and I have never once left the store empty handed on any of my visits,
What really sold me on the products are how soft my skin felt after the treatments and the patience and knowledge of the sales. I love the scent customization they provide as well.
The Unilocal deal is great if you are not buying more than 4 products, otherwise the store have a buy 4 get 1 free deal going most of the time.
I love this place!

Look guys, Soapology is the best. Way better than any experiences/​products I have had with/​from Sabon. I came in to create my own fragrance with their almond oil-​based scents. My girl Cali (I refer to her as such since after spending an hour there trying to figure out exactly what I wanted, she seemed like that friend whose opinion I could totally trust) was completely helpful and patient, as indecisive as I was with the various, delectable, quality options, as well as the important decision of how I should smell for the foreseeable future.
She let me try on all the combinations I wanted with encouragement and without too much opinion – which was either good instinct or training on her part – walk around outside and inhale all the coffee beans I needed to clear my palette until I was down to two choices. Then she was careful to add things slowly until we got just the right mixture, and I walked out with something that was unique to me and fit me perfectly.
Note to consumers: if you are tight on funds, try to avoid the hand treatment. You don’t have to buy anything if you do it, but you are really going to want to. The products are natural and luxurious, and you are going to want to blow a bunch of money on yourself that day. I try to only go there very periodically. But you really do get the best quality for what you pay for.
AMAZINGNESS: The walnut polisher and the buttercream are ridic. And I am truly enjoying the atomizer on the perfume from this round.

No idea why this place has gotten awful reviews. i walked in and the worker was with someone else but acknowledged me. he then came to help me and i had the free hand treatment. it was amazing. he knew everything about each product and being able to use the candle wax as moisturizer or massage oils is such a bonus. I loved everything we talked about and am looking forward to just purchasing everything… well…little by little because they are a bit pricey haha.
Looks like they make everything themselves, not mass produce, scents can be customized, bath scrubs, buttercream lotions, plenty of scentless items, just amazing. huge fan.