Soap Opera Laundromat

Absolutely livid after this experience! The owner was lucky I didn’t tell him off more than I did.
On a recent trip, I found a beautiful blazer at the store. It was quite expensive but was amazing and I decided to purchase it. Devastatingly (no exaggeration), it was the only item in my suitcase that got hair detangler exploded all over it. I didn’t know what to do and tried myself to immediately scrub it out. no such luck!
I ran with the blazer still soaking wet through the streets of Harlem and came across soap opera laundromat and dry cleaners. I ran in and was completely honest with the owner about what had occured. He asked me specific questions about when it occured and I told him that it had just happened that day. He told me that since it had just happened– they could do it. I was actually surprised. I know not all stains can come out but I trusted his expertise and it sounded reasonable that if it just occured, the right cleaning products would remove the stain.
I was thrilled. Even though the prices are listed as $ 2.50 and item; I didn’t bat an eyelash when the price was actually $ 6.00 and I was told to pay in advance.
and then starts trouble:
i come back today to get my item back. The owner hands it to me and expects me to just walk out. I’m no fool though, i need to check my precious blazer to see that it is indeed clean. Nope, just as horrifically stained as it was before. I show it to the owner. he looks at me like oh well. I tell him again, this is still stained. he asks me «what was on it?». I am frustrated now and tell him I told him when I brought it in that it was hair product and could he get it out. i did not pay him 6 dollars for no reason and would not have left it, if he told me the stain could not come out. If he had said from the start, he wasn’t sure, then this would be a whole different ball game and it would have been on me to take the chance. but that wasn’t what he said. i also told him he should have been honest with me when i came in and atleast apologized and said that they tried really really hard to get it out but couldn’t. maybe even offered a credit towards additional dry cleaning. something. but no he just said, well we used the right chemical cleaners. it wouldn’t come out. no apology or anything.
crooks.
i definitely told him i would never be back.

Don’t do laundry here but I do have my husband’s shirts done here. They do a good job on them. Would not recommend their dry cleaning services as they ruined a couple of ties we brought in. Friendly staff and good neighborhood feel to the place.

Since Soap Opera is in my hood I do my laundry here. There’s nothing luxurious about doing laundry, so naturally there’s nothing luxurious about Soap Opera.
Its a little dingy, cluttered with clothing baskets, and has old vending machines. Its super convenient though, especially if you live on 116^th. Located right next to the B, C, train @ 116^th and its across from the Ben’s Optical.
Soap Opera has two different size washing machine. The ones for small loads cost 16 quarters, $ 4, and the larger washers cost 20 quarters, $ 5. The dryers cost 25 cents for 8 minutes, but they offer four different heat selections: High, Medium, Low, and Delicate. The machines only take quarters and there’s a quarter machine, but it doesn’t take $ 1 bills.
I’m not the type to wash my entire life in one sitting so I get in-​and-​out of here relatively quick. Overall Soap Opera is a practical option for clean clothes in SoHa.