Robert Marc

Nova Iorque, Estados Unidos

3.2

Fechado agora

11 avaliações

Aceita Cartões de Crédito

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Telefone
+1 212-799-4600
Site:
www.robertmarc.com
Endereço:
190 Columbus Ave, Nova Iorque, NY, 10023
entre a 68th St & a 69th St
Upper West Side
Paradas e estações próximas de transporte público:
20 mColumbus Ave / 69th St
180 mBroadway / 69th St
180 mBroadway / 66th St
Categorias:
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Informações sobre o negócio

Aceita cartões de crédito
Sim
Estacionamento
Rua
Estacionamento para bicicletas
Sim
Aces. Cadeira de Rodas
Sim

Hoje

Hoje 10:00 – 19:00
Fechado agora
Horário local (Nova Iorque) 07:03 segunda-feira, 2 de junho de 2025

Horário de funcionamento

segunda-feira 10:00 – 19:00
terça-feira 10:00 – 19:00
quarta-feira 10:00 – 19:00
quinta-feira 10:00 – 19:00
sexta-feira 10:00 – 19:00
sábado 10:00 – 18:00
domingo 12:00 – 18:00

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11 avaliações para Robert Marc

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Classificação do local: 2
Highland Park, NJ
The lenses they helped me find were expensive but I loved them and have gotten many compliments. The service, however, was dismal! First I asked about getting new lenses for my old frame so I would have an extra pair. The price for the new lenses was very high but I was told I could have them in an hour when I picked up my new glasses. This turned out to be untrue and I had to wait nearly 10 days to get them. I was also told they would push the old frame to make it look great — that also never happened. All in all a very irritating experience. Not a place I would uri mend.
Classificação do local: 1
Manhattan, NY
Tried Robert Marc because it is across the street from my house and regretted it. Had to have the glasses redone several times until they got prescription right and one time they filled with a frame that was defective. Also not good advisers re: size, shape, color best for customer – wound up hating what I bought and annoyed with myself for listening to their encouragement to buy something that doesn’t suit my face (my bad, but still…). Bad service exacerbated by bad attitudes Have gone back to buying glasses at Leonard Opticians and Loft Opticians instead. Both are a mile or two from me but service is infinitely better and worth the trek – those opticians are far more pleasant, better advisers, and they get it right the first time.
Classificação do local: 1
Piscataway Township, NJ
Terrible customer service!!! if you want to sell expensive frames, you need to learn how to treat your customers accordingly and not as though they are at a cheap shopping mall. Why bother going to someone that claims to be exclusive when you can go to Lenscrafters and get Prada, Chanel, Dolce&Gabbana and have the company back up their product, and get the eyewear quickly. Don’t waste your time at Robert Marc.
Classificação do local: 3
San Francisco, CA
A mixed rating (5 +1) /​2 = 3). A 5 for good selection and helpful staff in selecting the right frame. A 1 for price. There are no prices on the frames. They should be priced. I usually don’t buy anything that is priced. But I did. Found that I overpaid. Paid $ 595 for a frame I found elsewhere (later) for $ 425).
Classificação do local: 5
Manhattan, NY
Great glasses store. Its a small little space but they have tons of frames on display. They sales staff is very helpful and are very good at steering you in the direction of a frame that fits your face well. Service was top notch from start to finish, and I was able to take advantage of a recent (albeit rare) sale that docked about $ 200 off the price… believe me it helped!
Classificação do local: 2
New York, NY
The service is good and attentive but I was sold a pair that stain if any sweat gets on the frames and after a single year the lenses had to be replaced and they charged to clean the stains off the ear pieces. I have had the new lens for under a month and they are scratched after normal use. $ 250 a year seems a bit much. Great modern frames and decent personal service but just not a good value at all.
Classificação do local: 5
Brooklyn, NY
I thought this place was great. I stopped in to do some casual browsing and left hooked on two pairs of sunglasses that fit my face perfectly. David was amazing! And patient. I didn’t purchase yet but I would definitely go back when I decide on them! Great selection too. I like how they had optical and sunglasses. So many places say they have both but then you go in and the choices for one or the other are terrible.
Classificação do local: 5
Manhattan, NY
I have been using Robert Marc for years and they always exceed my expectations. The salespeople are very fashion conscious and are great consultants if you’re after a certain look. My prescription is a bit challenging — invisible trifocals — and the optician always does a professional job setting the foci (foci?) The cost of your specs may be a little higher at Robert Marc than at the chain stores, but, if you can afford the upgrade, you will get what you pay for. Highly recommend.
Classificação do local: 1
New York, NY
Just awful. They had to remake my glasses many times and had a bad attitude.
Classificação do local: 5
New York, NY
These guys really know their business. I’ve purchased 4 pairs here and have never been disappointed. Twice they recommended glasses that didn’t seem quite right on my face but I trusted their judgment and these suggestions turned out to be my favorites. They seem to be well trained in matching your appearance with a frame selection. I made the mistake of buying my last pair someplace else and have come to regret that decision. Will not stray again…
Classificação do local: 5
Stamford, CT
I had a great experience here. Used my flex spending money to get my wife and I some new prescription sunglasses. Steaven was incredibly helpful, and we both wound up with glasses that we wouldn’t have necessarily chosen for ourselves, but look awesome on us both. A great level of service, and the glasses seem extremely well made.