River Place

Great building with great conceriege and doorman associated with it. All the front desk personnel are trained to recogize and remember guest visitors. Im able to go in there now with them knowing who iam there to see and why. Statf is very informative and very quick on action. Had a asthma attack and ambuelence treated me at the scene within 3 mins. Fantastic!!!
Only problem with this building is if you become a regular and they recognize you, you can simply just walk in here which defeats the purpose of having a doorman building. Building is excellent despite the cause i justt listed. Would and will visit again!

My partner and I moved into River Place back in March of 2014 and recently renewed our lease for another year. We have had a great experience living here. The management has always been very responsive and the staff are always friendly and helpful.
The gym is great and they are renovating what had been a multipurpose room into a new residents’ lounge. That should open up in the spring. I do wish the rooftop deck were more of a lounge area, although it has great views either way.
The building is also in the process of renovating apartments, so although the building may not be quite as new as the others around it, the renovated units feel new. The common areas are well maintained and the views from the building are great.
The only downside I can think of is that the building is pretty far west. However, the building has a bus in the mornings and evenings during the week. This has been very convenient, so I don’t find the distance to be an issue.

I moved here about a month ago. My experience, overall, has been great so far. (I would give it 5 stars if not for a few annoyances I’ll explain at the end.)
PROS: Great value. I’m in a studio that is about 350 sq/​ft. The gym is what sold me on the place. (It’s not included in rent, but is a decent price. You pay for the whole year up front.) The gym gets a little busy, especially the treadmills in the morning. But, I’ve never been without a machine. The pool and full basketball court are a great extra! There are shuttles that go along 42^nd in the morning and evening to help with the work commute. Sometimes the shuttle becomes standing room only in the morning, but still beats walking or taking the M42. The staff are all very friendly and responsive. Neighbors are friendly and quiet. I’m on a lower floor and was worried about hearing the bus station which could be seen out of my window. However, that has not been an issue. I do notice the engines at rush hour times, but it hasn’t affected my sleeping at all. Typical NYC I’d say. Maintenance is very responsive also! I had an issue with the tub spout and they came within the day!
My only complaint/​forewarning would be about the move in process. The service elevator hardly counts as an actual service elevator. It is the same size as the regular use elevators, just add some scuff marks and padding to the walls. Getting my bed and couch up was a bit interesting. Also, there are only two service elevators (one per each «side» of the building). There were 2 other people moving in so using the elevator was a game of timing and patiently sharing with new neighbors. I’m glad I did not hire movers because they would have been paid for standing and waiting more than actually moving. (And bless the service elevator operators, they helped carry the heavy stuff to my unit!) When I signed the lease I was encouraged to move in on a Friday (a few days before the 1^st of the month) in order to avoid the $ 200 fee for using the service elevator on the weekend. However, when I got my rent statement for the next month, those few extra days were prorated into the rent, which I was not expecting. I suppose I should have known. But as a heads up, whether its a service elevator charge or a couple prorated days, plan to pay a couple extra hundred dollars to just get set up.
Now that I’m setted in the building though, I have no complaints at all!

Just moved in a couple months ago, so far this place is fantastic! Spacious apartments, high quality finishes, friendly staff, and the convenience of the in-​floor laundry and in-​building gym is great. It is also convenient to get to by the M42 which stops right in front of the building, and they have an express shuttle during rush hour to get you to and from the port authority terminal for work.

I moved to River Place from Dallas, Texas in mid December 2013. The management, the concierge, and the leasing office are extremely friendly. The shuttle here, which is much faster than M42, is also a major plus. I ride the shuttle to and from work at the Bank of America tower.
We are a little ways away from the subways, but you can hop on the shuttles or M42/​M12/​M50/​M11, during off hours, and get to where you need to go. This may not be kosher, but hopping onto the NY Waterway shuttles is also an option. The 7 line extension is opening up this summer by the Javits Center this summer. The view of the Hudson is great. I believe the rents are reasonable for a doorman apartment in Manhattan south of Central Park.
If you have friends visiting from Jersey, we’re right at the mouth of the Lincoln tunnel. The gym is a great place to work out and when it’s not snowing or raining, the observation decks are pretty cool too. You can get wireless internet that will work in the entire building.
I would definitely recommend living here.

Moved in on June 2, 2014 and thus far am loving it!
Pros
— Fantastic management
— Great doormen
— Amenities (AWESOME)
— Views
— Apartment (We got an apartment that had been renovated and upgraded — hardwood flooring, top of the line finishes and stainless steel kitchen appliances)
— The amount of outdoor spaces, cleaners on the ground floor, a bowling alley, and steps from the Hudson
Cons
— The pool was a little cold today ;)
I know I sound spoiled, but in a city where space is a premium, my wife and I are in love with the building, its people and the surrounding areas. It almost feels non-​NYesque, and is yet steps away from Times Square.

Concierge & door staff are great, but the Management could use some improvement, as it seems that there are challenges that the current staff cannot meet.
The biggest one, and I’m hoping they rise to the challenge in 2014, seems to be the 4^th of July Fireworks show. 3 years ago, there was insufficient security & some idiots in the building who brought couches up to the roof. Sufficient security would have remedied that situation easily, but was an afterthought.
For the past 2 years, they’ve misconstrued the fire department’s recommendation that the roof, terrace & all public access be closed so that you cannot view the fireworks if you’re not on the south or west sides of the building. The fire department’s recommendation (as was explained to me when I spoke with them) was that it was unsafe as it was handled in 2011 — which is true. There are so many options available — including giving residents tickets to the public areas, a lottery for any extra capacity, giving residents on the north & east sides of the building and lower floors priority for the public access areas. To shut down the entire area is draconian and shows a complete lack of sophistication & ability to think creatively to come up with solutions that are both safe and allow residents access.
This is NYC — residents have friends all over the city, and you can’t expect us to believe that the 100s of buildings that allow roof & public space access for the fireworks show are in fire code violation. Please come up with a better solution.

I lived here from 2006 – 2010 — yes, I stayed, even given the coming review.
The location for me was great. I love living on the water, and my other places in NYC were also all on the water. So the walk to the subway I knew and accepted. However, if you offer a shuttle, then make sure it arrives, make sure its a safe vehicle, and make sure it can fit all who want it without exceeding the bus capacity limits; none of those things were done well for the entire time I lived there. The buses were dirty, often late and sometimes did not show at all.
The building managemet were basically tasked with «getting rid of you» after you signed the lease. Seems they still are based on recent reviews.
The gym was fine, although not upodated much, which is too bad. But if you live in the building it should be free. We already pay top dollar to live there, make the gym free. While I liked the changing rooms there, I did hear a lot of complains from people about them, too small, steam rooms and saunas not always working etc.
The door staff/​concierge was nice the first year, but then I guess my tip was not big enough and they were just cursory after that. Except the night guys (like the 3 – 6 am ones, they were always super nice, and I saw them often (both the regular and the sub).
My issues here were all about the management office, who lied on occasion and always just said anything to get you out of the office. Also, if you were unlucky enough to be over the bus station you were stuck hearing the buses run all night. They should tell you that when you move in. I moved within the building as quickly as I could after that first winter of the busses running all night. Terrible noise and terrible pollution. You could see the dust in the apartment from the bus exhaust.
Parking is overpriced and not always well organized. You should get a serious discount if you live in the building. But the guys who work there are super nice.
If I were to consider living there again I would want to meet the building staff first (the apartment house manager when I was there was a real jerk), have a clear understanding of what the management offices job actually was, and get free gym use. I’d also only consider it if my apartment did not face West (even though the views are awesome from there), and parking came with a discount for residents.
And they should take credit cards for rent.

My one year lease is finally up, so I thought I would take the time to give you a review of my River Place experience from a NYC real estate brokers perspective. In terms of price per square foot for luxury doorman rentals, River Place offers some of the best layouts within the Hell’s Kitchen area. The building itself was built in 2000, so the apartment finishes (at least for my apartment) were typical parquet flooring and white appliances, nothing real modern/​fancy. The doormen/​staff were all nice and any issue I had with my apartment in terms of repairs was dealt with quickly. River Place uses a system called Building Link which notifies tenants if they’ve received packages or dry cleaning among other things via email or through their website. There is an on-​site gym which has an annual membership fee of $ 600. Being a member allows you access to a lap pool, basketball court, and generic weights/​machines (it’s nothing special). One of my colleagues recently said, «If the building offers a shuttle service, you know it has a terrible location.» River Place offers a morning and evening shuttle service down 42^nd St. Reason be is because the nearest subway station is a 4 avenue block walk to the Port Authority Bus Terminal (on average takes 15 minutes). Being located on 42^nd and 12^th Ave, you’re practically living in New Jersey. This may enable you to take cabs back home more frequently which will result in a large chunk out of money taken out of your pocket (I spent close to $ 2000 on cab fare last year). My apartment faced the Hudson, which was great because I would get great evening light, had a fantastic view, and would get to see a lot of the firework shows and pier events from my window. On the other hand usually at about 10am on the weekends loud ship horns would tend to wake me up. Since you’re next to the West Side Highway, whenever loud vehicles would go by you could hear them (motorcycle brigades were the worst). The apartment walls of the building are also extremely thin, so whether your neighbor is getting it on or someone is playing music you might as well be in the same room. I have a nice speaker system to go with my TV and even at it’s lowest settings I would always get complaints from my neighbor. There is laundry room on every floor which is great, but every time I did my laundry of my floor my clothes were left damp and dirty. I couldn’t take it anymore so I started to send it out to Omni Cleaners (44^th and 10^th Ave) which is a great laundromat. There is a laundromat attached to the building, but it’s heinously overpriced and isn’t as good as Omni. To renters out there, if you have a reason to live on 42^nd and 12^th Ave (i.e., chinese diplomat who works across the street) then by all means live at River Place. If you are new to the city and are open to other neighborhoods, Chelsea, Gramercy, Murray Hill, Kips Bay etc… offer very similar options for similar prices in much better locations. The only location benefit River Place has is that it’s located right next to the West Side Highway bike path which is an easy way to get downtown/​uptown if you’re a cyclist. The building is managed well and offers decent amenities but at the end of the day it’s in middle of nowhere.

I am not sure why there are bad reviews here. I have lived here for several months and have had nothing but a positive experience. The front desk and doormen are extremely helpful and friendly. Maintenance is good as my work orders for the apartment are done quickly and with care. I had a good experience while I was home for Christmas as my cat ran out of food. The pet store delivered it to the front desk and the front desk made sure the people watching my cat got the food. It was basically seamless. I have put instructions into the building mobile app for «Keylink» and they have always been honored. The dry cleaner and restaurant on premises are great too. The amenities are fantastic. I am extremely happy living here. Even in the morning, I can run to the shuttle to take me to the subway every 15 minutes and it is extremely convenient on days it is too cold or hot to walk. Thanks River Place. You guys pretty much rock. Enjoy.

I recently moved into the building and I can not speak highly of it. I replaced a tenant and went to the office to be added to the lease. Everything seemed fine so I placed a furniture delivery. A person in the office said there would be no problem delivering furniture. More than a week later the office has not added me to the lease yet and when my bed was delivered today they decided to ask for a certificate of insurance. Granted they never mentioned such a document before. They refused to have my bed delivered even if I offered to bring it through the normal elevator. It can easily be carried. I understand going by the books, but you HAVE TO INFORM YOUR TENANTS ABOUT THE BOOKS. It’s simply ridiculous. I wish I could give a negative star!!!

place is nice .all the amenities are available. in door pool in the winter in nyc. indoor basketball court… miss this place. the apt here in cali is overrated. the only drawback is really cold during the winter cause it is by the river.
I miss the nice hudson river view.

I moved into this building in September last year. At first I thought it would be great. They gave me a free gym membership for a year and one month free. As months passed by, however, problems started to emerge. As soon as the winter started, my heaters started to make a horrible «whistling» and «pounding» and «crackling» sounds that kept me awake almost every night. I kept submitting maintenance requests, but they kept postponing and pretending to try to fix the issue but never did anything about it and kept closing all my tickets as if they were resolved. Management refused to move me into another unit, saying that none are available (probably a lie). The agent who was supposed to help me with the issue (Zachary) tried to cheat me and never even talked to his supervisor about my requests or maintenance issues. They have 1 person dealing with all lease issues for both Silver Towers and River Place (100s of apartments) so all they do is try to get rid of you and get you to sign the lease. Management is rude and unhelpful, they just try to get rid of you and don’t care about any problems you have once they lock you into a lease.
Other issues: The walls are paper thin and throughout my stay I kept hearing my neighbor upstairs getting it on, just as if he was in my own bed, and the neighbor’s dog barking whenever she left him home alone (too often! animal cruelty in my opinion). Everything in the building is low quality from appliances to floor and the walls as this building is just a money churning machine. Corridors always smell bad and noise levels are extremely high on 42^nd street ²⁴⁄₇. I am extremely disappointed and will not be staying here. In short, I would think twice before moving into this building in your place!