This is, at best, a place to get good-quality food at a slightly higher price point. At its worst, the lines in the morning and during the lunch rush are absolutely crazed with both hungry customers and employees who first scream that there are all separate lines per register. Then, they simply call out«Next» without indicating who is actually next on their line. The cashiers seem to be taking on too many jobs, as some will take your order and call out to their peers for that iced coffee you wanted, or perhaps that latte. You’re then left to wait for your order while the single person behind the coffee machine is left juggling 5 different coffee orders. In the morning, I’m sometimes left waiting 10+ minutes for a coffee, even without a line! Their system is terrible, and there is too little communication going on between the employees. Furthermore, I even brought up this problem to Pret itself, highlighting that they might want to reorganize their line system. They were sorry and only offered me some free food upon my next visit, typical corporate response(which I did not take, because I honestly don’t want to go, have to explain the situation, which may take up my entire lunch hour, if I’m unlucky enough) I honestly wanted them to change the efficiency of their system! For all our sakes. A few weeks later, I returned, only to find their line system still the same as ever. Most of the customers are begrudging – like myself. If this wasn’t right next to the elevator to go to the main floor of 30 rock, I would never venture inside. However, the 10% building discount also helps persuade me to give Pret another try. The actual cashiers and employees couldn’t be more cheery, and the food is usually pretty fresh(a salad may come with a few wilted leaves, but not that noticably), it’s just the organization that is completely absent, in my eyes, and every New Yorker knows that each minute waiting in line definitely counts.
Gabriela B.
Classificação do local: 4 Port Chester, NY
The greek yogurt with honey, granola, and banana was good as well as the chai latte which was not too sweet.
Rachel B.
Classificação do local: 5 West Hollywood, CA
Good customer service, tasty salads, and green tea. All my fave. Not too pricey considering the area. Also they donate the days left over food which is awesome! So I give it 5 stars for the thoughtfulness.
Christopher C.
Classificação do local: 5 Fourth Ward, Charlotte, NC
We stopped in here for a quick bite after taking in the city view provided by the Top of the Rock. The fresh, pre-prepared food was as delightful to the taste buds as it was to the eyes. A nice, clean store with plenty of light/good-for-you fare that is easily affordable.
Kayla V.
Classificação do local: 4 Denver, CO
I stopped by Pret A Manger before taking a trip to the top of the rock. This was the ONLY place open at 9 p.m., so I was very appreciative because I was so hungry. The sandwiches and soup seemed to be pre-made so I picked up a roast beef sandwich and a bag of chips for $ 10, not too bad considering the time and location. The sandwich was really good, sometimes they tend to get soggy when they’re pre packaged but this one was perfect. The guy at the counter was really nice, especially considering how late we came in. I highly recommend stopping by here for a quick snack as its the only place open!
Mollie M.
Classificação do local: 4 Indianapolis, IN
Awesome place! I got a half sandwich(healthy greens and homemade yogurt sauce), water and vanilla latte for $ 8. The service was fast and friendly. The best part is that they make everything fresh daily, and give leftover food to the hungry each night.
Paul O.
Classificação do local: 4 Manhattan, NY
Hoisin Duck Wrap. Love Pret. Fast and fresh. Great, healthy food. Their selection of sandwiches distinguishes themselves from a NY Deli. If I had to eat at Pret everyday, it would probably take 6 months before I complained. Falafel wrap and cauliflower sweet potato curry are great too.
Mikaela M.
Classificação do local: 5 Westminster, MD
Great food! I had the ham and egg sandwich. Awesome bread! Friendly baristas, fast service. They donate leftover food to the homeless after each day and make ask their food fresh the next day. I can get behind that!
Christine B.
Classificação do local: 3 Hicksville, NY
I like the food here and most of the employees are friendly and personable. Another poster mentioned getting food poisoning here. So did I — twice(along with a coworker, so we’re sure that’s what did it) yet I still get food here almost every day(brave or just stupid maybe?). :) Another thing I saw mentioned in another review was the line system. Not only is it unfair and chaotic to have separate lines for each register, while the cashiers scream out that there are separate lines, they don’t look at the person who is next in their line when they call for the next customer, so it’s definitely confusing. I think they’re not sure of the line system either. And it’s the same in the location on 6th Ave and 47th. If they would fix that, I would give it another star.
Eddie G.
Classificação do local: 3 New York, NY
I love Pret’s sandwiches, salads, soups, and beverages. I HATE Pret’s line system. During off-peak hours, it’s fine… but during a rush, it’s pandemonium. Separate lines for separate registers that go against any type of civil system of waiting. There’s no signage of this so the cashiers are constantly shouting out aggressively, «Separate lines for separate registers!» — and a lot of people don’t know the system so people cut in front of them without a care. I’ve seen elderly people get completely screwed because they have no idea what’s going on. I’ve even seen people get so frustrated with the line system that they leave without paying. I think Pret needs to figure it out and do a one-line-system so that it’s first come, first serve.
Lisa e.
Classificação do local: 5 New York, NY
As far a takeout goes, you can’t beat this place. Nicely laid out, a great selection focused on healthy dishes and high quality ingredients, and an assortment of items for not only lunch, but also breakfast. The staff working there are consistently helpful and friendly, and compared to other fast food places, they seem to actually like their jobs and enjoy each other’s company, which to me points right back to a good store manager who knows how to hire good people and keep them motivated and happy.
Maria C.
Classificação do local: 4 Forest Hills, NY
I only have one complaint here and I’m going to get it said at the outset: the standard cold sandwiches are too small and thin. Come on guys! Let’s give a little. I know I’m doing my part by paying Lenny’s prices for these sandwiches without getting Lenny’s sized sandwiches, which I could easily get by walking twenty yards away. And I do. Even though I like the combinations that Pret comes up with, I also like the sandwich I design myself at Lenny’s. If I go to Pret and get a sandwich I always feel like I need something else to go with it, like soup or salad, and that really starts to drive the price up. That said, the quality at Pret is great. My favorite thing here is the ham & cheese croissant they have in the morning. Absolute, unabashed heaven. Flaky, buttery and filled with delicious ham and melty swiss cheese. You cannot possibly go wrong with that croissant, or any of their croissants, actually. The hot case is stocked with all manner of tempting items. Their soups are exceptional. I haven’t tasted one here that I didn’t think was perfect and a nice changeup from Hale & Hearty next door which can get a little monotonous. On the more substantial side are the grilled sandwiches at Pret, which I would definitely recommend. The coffee here is middle-of-the-scale. Not the best ever, but also not dreck. I’ve ordered lattes and had them come out okay, depending on who makes it. Very nice, polite staff. Never had the slightest blip in service here or any negative experiences at all, with the exception of sheep-like people milling around somewhat aimlessly, not really knowing where the line is(for reference, each register has its own). Pret has become a dependable lunchtime staple over the past ten years. I’m all about it.
Paola E.
Classificação do local: 5 Brooklyn, NY
I buy my salads here for lunch all the time kind of pricey about 8 bucks but so worth it. It gets really crazy packed but the cashiers are super fast there is hardly ever a long a wait. The salads are always fresh and a lot of variety. I also love their bagels, sandwiches and chips.
Jessica R.
Classificação do local: 3 Washington, DC
Pret A Manger has both more and less food than you’d think. If you want something warm, it’s either soup or a pastry. But if you want something cold, there are lots of options. I got a soup(Skinny Veggie?) that I greatly enjoyed, as well as a yogurt parfait cup(plain yogurt with honey, bananas, and almonds) that was totally eh… just really bland. I also got a bite of a sandwich and a taquito-type thing, which were both good but not wow-worthy. Awkward seating options, and few seats overall. A strange lay-out of the store with too much empty space and not enough food or seats. Still, a reliable meal or snack. A place I’d go back to in a rush. With more than a few minutes, I’d find something local and delicious.
Kelly T.
Classificação do local: 4 Brooklyn, NY
an excellent healthy lunch. i’m in a rut and eat the damn vegan salad every day – i’m savoring the avocado as i type. also, they finally have«skinny vinegarette», so i don’t have to load up my salad with 100+ calories of salad dressing, this one clocks in at about 15 calories. YAYALLCAPS. oh, it’s expensive. $ 12 for lunch. UGHALLCAPS.
Steven M.
Classificação do local: 4 New York, NY
I love all the Prets. As a vegetarian, I usually for their chilled vegan wraps. They’re always super fresh and crunchy. If I’m working late I’ll stop by for dinner and have their hot falafal wrap. So goooood! And the quinoa salad is amazing! Pret is known for their exceptional service. So don’t be surprised if you’re blown away by the smiles and compliments you receive when at the register.
Anderson C.
Classificação do local: 3 Queens, NY
Since I was in the area after stopping by(Potbelly and Hale & Hearty) I figure what is the harm of trying soup from Pret. I am happy to report no harm and the soup was okay. It wasn’t a mind blowing experience as they are more known for their sandwiches than soups. I ordered the Moroccan Lentil that came out to about $ 5-$ 6 for a 12 oz cup. You can immediately taste the curry as you sip gingerly on this hot broth. There was a hint of spiciness and bean that was in the background of the soup. The flavor was a little overpowering for my taste and I’m sure my breath was just as overpowering afterwards as I had to rush to find some gum. But It was very filling as it comes with a bread roll. I’m not sure if you had to ask for it or not but it was free and the guy behind the cashier offered it to me seeing that it was obviously my first time there. I really like the fact that they list ALL of the ingredients of the soup as some places do not. Their other soups(chicken noodle, Thai chicken curry, Porcini mushroom, and Risotto) I have to come back and try. Oh, and they do have seating for about 8 or 12(if you don’t mind squishing in). Believe me, playing lapsy with your fellow stranger during lunch hour is not exactly a «fun» activity.
Elizabeth J.
Classificação do local: 4 New York, NY
Fresh tasting sandwichs and salads. Great variety. Love: BBQ hot sauce sandwich!!! Cobb Salad Caesar Salad gaspacho Solid bet for a great lunch. Good for groups to grab and go eat outside! Good prices.
Thorsten M.
Classificação do local: 5 München, Bayern
Für mich auf jeden meiner NY Besuche ein Pflicht-Stop. Ich gehe einfach sehr gerne in das Pret. Die Moroccan Lentil Soup ist einfach super lecker)
Vineet S.
Classificação do local: 4 Jersey City, NJ
I remember Pret A Manger when they first opened up in december last year in chicago. They came up with two outlets in downtown. It is always packed specially during the lunch time. Now coming to the one at rockefeller concourse, well it carries the same menu as other locations do. I really like the exhaustive variety of sandwiches on display. There are a plenty of them to choose from. All the sandwiches are very reasonablly priced. My all time favourites are Slim Chicken Avocado & Balsamic and Egg Salad Parmesan & Spinach. They carry some really good soups too. Staff behind the counters is always quick.
Ashley L.
Classificação do local: 4 New York, NY
Reviewing specific location and not the food anymore because the food’s the same at every Pret I’ve been to so far. You would think being located in the Rockefeller Concourse, Pret would get packed at lunch like most locations… but it doesn’t The self-service food and fast cashiers keep things moving. This place(as most other pret locations do) almost always has ALL their cash registers manned which is why it never feels like you have to wait. Props to that… but still negative points for not having any recycling containers.