Pier 1 Imports

They have a big selection but sometimes it feels like they have so much stuff and so many outdated looking things that it sometimes feels like a thrift shop.
Whenever I come, I tend to mostly drift towards the dressers, desks, and trunks near the back. Everything up front especially by the entrance feels too cluttered and I feel like I’m going to knock everything over.

I bought $ 30 worth of items from Pier 1 5^th avenue, in july 2015
I did not check my credit card statement carefully.
It was couple months later when I noticed they put an unauthorized charge of over $ 350 on my credit card.
I called them to remove the charge, they said they will, they never did.
I have not heard from them since.
These people are crooks.

Cathy the manager at Pier 1 offered me excellent customer service although her hands were tied when it comes to the delivery and set up company SELECT EXPRESS that pier 1 uses. I ordered white glove service… this means I chose a 4 hour window for delivery, set up and take way of the packaging. I waited 9.5 hours and lost an entire day off. If you order from Pier 1 they will be lovely but don’t waste your money on the delivery or set up as the outside they use is company is unforgiveable.

Great selection, well-​organized store, pleasant shopping experience. Ask for Gary when shopping for larger special-​order furniture purchases — he’s super helpful!

This store is full of just the prettiest things.
Pretty things including but not limited to:
— Pillows in every shape and size.
— Colorful dishware & cocktail glasses.
— Sweet and floral candles.
— Unique cabinets & end tables.
— Decorative items for every single holiday.
Pricing isn’t crazy… pillows for +/​-​$ 30, wine glasses starting at $ 3, etc. which makes Pier 1 a great spot for finding gifts and items for your own home.
With so many eclectic home accessories in stock it’s hard not to get lost in all that goodness. Love wandering through this store every season.

Nice displays, great customer service. There’s always someone willing to help and answer questions.
Surprisingly to me, there is furniture on display, so you can check out the quality of items before you buy it (in person or online), and a clearance section that sometimes includes furniture as well.

i come here to buy some home goods for my mom because she loves this store but they are a bit pricey. During the holiday season is the best time to come here because they have great sales.

Mike was fantastic! I went in to look at the Hayworth collection. I was determining if I wanted the Lingerie cabinet or the Jewelry Cabinet. He moved the items around for me and made sure that I could compare the two. I felt very supported. Fantastic customer service I would go there again!

This was a pretty kewl store. Their clearance section was decently large and I picked up a sunflower plate for my mom for only $ 6. They had a lot of kewl things to look at as always.

Staff is very helpful, especially Barbara. Have been here many times and staff always is polite and ask if I need assistance.

I ordered a chair online for pick up in the store. The staff were very friendly and on top of the order, they even were prepared with my name when I told them why I was there. And, this was the day before Christmas, when ish is crazy in the world of retail.
The store itself is your typical Pier One, 4 stars for the customer service.

A frind dragged me to this place. I have always shopped around Union Square but never noticed that this Pier 1 Imports was there until my friend took me. I’m not into home décor stuff but everything is beautiful in there and they have good cutomer service skills: was greeted by someone and was asked multiple times if we needed help.
Everything was so beautiful and I wish I could afford it. If you got the money then I suppose it’s worth it!

I honestly am outraged at the way I was just treated in this store. I’m escalating my complaint as far along the corporate trail as I can get it. It’s truly a shame, because I’ve always liked Pier 1 and I’ve never had a complaint in the past.
After waiting in a looong holiday line today, I spied a ceramic pumpkin sitting near a register. Long story short, I had to have that pumpkin for very sentimental reasons. I asked where I could find one, but alas, no more pumpkins to be had. Since it hadn’t moved in all that time, I approached and asked if it belonged to anyone. The cashiers replied in the negative, and the woman paying said she wasn’t buying it because it was damaged. I looked it over, noticed a small chip, checked the price, and decided it was worth it. I asked the woman very clearly, three times, «are you sure you don’t want it?» After the third time I was convinced and got back in line. When I finally got back to the register, I asked if they could do something on the price for the damage. The cashier said yes, began ringing the transaction, and I started to hand my money over. At this moment, the original woman swooped in and proclaimed «That’s mine and I want it now!». She wanted it back because they were taking 15% off the price. After some back and forth about how she had put it down, told the cashier she didn’t want it, told me she didn’t want it, watched me wait in line, etc. the manager actually TOOK the pumpkin from my hands and gave it to her.
There is clearly no way that this was acceptable. Once you put something down and announce you’re no longer interested, it’s up for grabs. Once it’s actively involved in a transaction by someone else, it is CERTAINLY no longer yours, and I CANNOT believe that the staff at Pier 1 found this to be the appropriate way to handle this. Disgraceful!

Definitely wish I could afford everything in this store to decorate my apartment but I guess walking through the aisles and wishing is just as good. I was on a search for coasters and just assumed that the ones Pier 1 had to offer would be insanely over priced. They really had a great selection in all different price ranges and all the employees were more than willing to help you find anything that you may need. Great customer service and really not crowded at all considering the area.

Lots of great stuff here for the apartment, or for gift shopping. Now if only I was wealthy enough to decorate my place all fancy — like! Alas, I have a beer bottle budget.
Kind of miss the UES location that closed up a year ago because of the landlord not offering a new lease and now there is a Duane Reade there. I heard they are looking for another spot up here though. I have shopped here a few times as it’s not far from my office. Pier 1 carries such a terrific gaggle of items to decorate and furnish your apartment. Furniture, glassware, dishware, holiday ornaments, rugs, pillows, picture frames, and more, plus a wonderful selection of candles of all shapes, sizes, and scents.
Large sized store that is pretty stuffed with inventory. Nice sales staff here too that will help out if looking for a certain item, and will call another store to see if they have it. I like how they seem to switch things up with items to reflect each season. Prices are moderate but some items can be a bit pricey. They always seem to have sales going on at certain times on candles, and an area where they feature discontinued or out of season items at discounted rates.

We had some time to kill this evening before seeing a play and we spied several comfortable-​looking sofas & chairs at the front of this store, so… after doing a perfunctory walk around the store (and actually getting a good idea for a table whose style was appealing but the material wasn’t), we sat on a sofa and practically fell asleep. The sales staff were all very friendly and didn’t mind at all (thank you, Pier 1 Imports staff; we needed that nap).

Pier 1 just reopened just in time for shopping for Christmas ornaments!
If you have a little Charlie Brown Christmas tree like I do, be sure to look for the mini ornament bundles. Will save you a ton, so you can buy what you really want, those big, glittery, gold, sparkling ornaments.
They have these amazing collection of sparkling high heel shoes, and purses that look perfect on the tree!
Happy Holidays!!!

They’re closed for renovations.
It was a big empty shell when I came by here today on ⁷⁄₂₆ to be open later this year.

Great selection and beautiful displays. I’ve never seen so many types of candles. There are some cute rugs, cushions, and other wall mounts (metal branches?) that are intriguing, too. Also includes accessories and gift bags.
I’d have given this store four stars except that the cashier was very flippant, seemingly annoyed [with me?], and just not friendly. Compared with other people who work in the Flatiron, he did not make me feel welcome there.
Oh well. I still made it out with some cool housewares.

I’m a Pier 1 addict… and not in a bad way. my apt does not look like a garage filled with paintings and crap… or an old grandmother’s house overloaded with figurines… and pillows…
With some self control… I can make it out of this place with some very cool items… I’ve gotten many pieces for my apt from this Pier 1… and might I add that the staff is SUPER helpful… I’m the kind of chic that once I see something that I want… I track it down… and will pay whatever it costs to get it… This store was able to track down a lamp I needed for my bedroom at one of their stores in NJ… and made sure that the last one was mine… They’ve let me stay in their store 15 – 20 minutes past closing time… while I spent a sh*t load of money decorating my apt… and gave me coupons… made me realise that I needed the damn Pier 1 card so I get a big discount… and have it all delivered to my place — on the day I needed it to be… and at the right time!!!
They have put items aside for me… over the phone. without an attitude… placed seamless phone orders for friends… and their stock always changes… which is great… I love that I can see each painting/​wall décor art piece in the back… as their website can be decieving… hence why they don’t have online shopping (which sucks!)…but I get it… They want you to come in and see each piece for yourself… so that you can make a more informed decision/​purchase.
I’ve even broken a candle holder by accident in this store… and freaked out… I was so ready to pay… but nope… a pat on the back from the sales clerk… said it happens all the time… no worries… (thank God!)… I felt sooo bad… LOL…
Yup…love this store :)