The people at O’Henry are very kind, but I will NEVER again use their services. I dropped off clothes for cleaning and my favorite pair of pants disappeared, were never returned to me. When I told them that they had lost a pair of pants, I was told that this was impossible, it never happens, that I was making a mistake. I have only a few pairs of pants and know that I dropped these ones off. Unless they walked down the street on their own, they were lost at O’Henry. It’s just not worth the risk. Wash your own clothes.
Ed Y.
Classificação do local: 5 San Francisco, CA
I used this laundry for self service and has a very good experience. The owner is very friendly. I was planning to use a big machine and she guided me to use a smaller machine. At the end She give me a free plastic bag for my cloth.
Ben R.
Classificação do local: 1 New York, NY
this place sucks. both times I’ve dropped clothes off with them they have lost clothing
Mark F.
Classificação do local: 1 New York, NY
I first found this location since there are only a few in my neighborhood. At first impression the business was clean and well run. I did my own laundry here, but on occasion dropped it off for next day pickup. On two occasions they have lost my items. First event I got home to open up my laundry and found 6 pairs of socks missing their pair. When I went back I was told they never lose that many socks… maybe one or two but never 6. The second time I went, they forgot to give me an entire bag of my clothes. It’s again only when I got home that I realized more than 10 items were missing. I went back the next day and found them sitting on a dusty shelf in back. SAVEYOURTIMEANDYOURCLOTHES… DON’T RISKIT!