Nina’s European Day Spa & Laser Center

For couples massage — I can only echo what other reviewers have already said:
The staff was 35 minutes late and didn’t bother letting us know prior to our arrival. They only lightly apologized
The massage tables are wood, old and hard, particularly painful on the forehead
Despite asking 2 – 3 times, the pressure was extremely light. This is not a deep tissue massage as advertised
There is a lot of noise from pipes & other during the massage
Masseuses are constantly in & out of the room to get warm towels to wipe off the inordinate amount of oil they douse you in
Massage was 45 minutes, not the full 60 minutes advertised. When I complained, staff explained they had to close the salon and since they started late they had to cut the massage short. So I’m paying the price for them making me wait 35 minutes!
As compensation, they tried to offer a free 30 minutes for a future visit. I refused, skipped the gratuity and definitely will NOT go back.

I had a good experience today.
I called in the morning and they gave me an appointment in the afternoon.
I am not an expert of a facial since I am not from here but it was good.
Bella, took care of me.
She gave me a massage and squeezed blackheads, etc etc, put a mask, and my skin looks good.
I paid $ 39 with groupon and I tipped her $ 25, she gave me a $ 50 credit for the next facial appointment .
I will go back in June and give her $ 25 so basically that’s the facial cost.
Good deal I guess.
Friendly staff, not a fancy place but clean and happy for the result.
Alice

Place is kinda crappy but I go to the same girl there for facials and she is amazing every time. Her name is Bella if any one wants to try this place out other wise going there if wasn’t for her would end up most likely being a bad experience.

5 stars solely for Bella and the 5 minute Brazilian wax she gave me. Super quick and almost pain less (for a wax at least) Office could use an update but who cares! The wax was amazing and very detailed. That’s all you can ask for.

Not a great experience. Had brazilian laser done. Technician was friendly, but didn’t use any numbing gel, saying it would «block the laser’s effectiveness». I’ve been other places for laser, never heard this before. After my treatment, I was told to wait for Nina in a dark, creepy room without being told the reason. After about 10 minutes of waiting, she showed up and gave a hard sell on buying a laser removal package. As if this wasn’t enough, I had prepaid with my credit card over the phone when booking (at Nina’s insistence), but she couldn’t find a record of my payment, kept me waiting for another good 15 minutes while she rifled through the mess of receipts, all but calling into question whether I was telling the truth about having prepaid. Luckily I had made a note of the exact date of my payment which helped eventually track the receipt down. Not professional at all. Won’t go back.

a great spot beautiful lobby in middle of city. great service and you’re offered many discount packages reasonable prices best part of nina’s place. also very knowledgeable dermatologists.

On my day off, I was prancing through the city and stumbled across Nina’s. The sign on the sidewalk advertising a $ 50 Deep Pore Cleansing Facial was just what I needed! (I had a SpaFinder gift card that I’d been saving for just the right service). So, I thought I’d give it a try.
I was greeted by a receptionist when I walked in. I asked for an appointment for the facial service. He walked to the back to confirm and Nina, the spa’s owner came out into the lobby to greet me. She was so enthusiastic and polite! She noted that I could be waited on immediately. Yay!
I mentioned to her that I checked-​in on Unilocal and wanted to retrieve the complimentary reflexology foot massage. She obliged.
I was escorted to a treatment room, changed into a robe and was delighted with an AMAZING foot massage. The masseuse offered just enough pressured and worked out a tight muscle in my achilles heel. She offered a suggestion for an at-​home treatment that will help to loosen the muscles, which I appreciated.
Next, time for the facial. I went to a room next door where Bella, the aesthetician, worked wonders on my face. It started with a relaxing décolletage massage — she was aggressive with pressure, but it was fine. She worked out the kinks in my shoulder area. Then, steam, more cleansing, extractions (ouch! But a good ouch! I had some stubborn blackheads) and a mask to conclude. She was very polite throughout and didn’t talk too much, only when necessary. I highly recommend her!
Overall, I had a pleasant experience and will return for another facial!

This place is terrible, very dirty and outdated! Terrible customer service and worst of all they don’t even keep their appointments waited 45 mins to get the service!

WAIST OF MONEY!!! I would of rather dropped money on the street then paid for that terrible experience!!! Left pissed off to the point it ruined my day! I was looking forward to a great massage! I told the lady in the very beginning what my problem areas were and that was all I wanted done! I repeatedly told her in the session «please apply more pressure» and when I tell you ALL she did was rub oil on my body! NO MASSAGE AT ALL! literally she did not provide me with a massage! You know how you would apply lotion to your body? Same concept! After a long week in New York City! Walking, suitcases, shopping bags etc… I was overwhelmed with joy for a massage! And then this terrible experience happened! You will be very disappointed with this establishment! The lady at the desk was very friendly. But her workers are not qualified in the slightest! I’m surprised they are still open!

If you’re looking for fancy frills and fuss, this isn’t the place for you BUT… if you need fantastic service, complete attention and a good solid relaxing massage or service this IS your hang. Reminiscent of the Russian run placed I’ve visited in Antalya, Turkey, Nina’s is welcoming, calm, and down to business — the business of satisfaction that is. I found our deal on Groupon and this fact was met with great delight unlike most businesses who can’t be bothered with you when you present the coupon. I met the owner (I think her name actually is Nina) who told me she’d been around for 20 years and was just lovely. She gave me two free coupons for a foot massage and wax upon return as well as many promotional invitations. She raved about Unilocal in fact and was delighted when I said I’d write a review.
My partner and I had an amazing reflexology massage in the couples room and it was divine. Again, not fancy but just what we needed. if you’re looking for chi-​chi, don’t come here but if you need great value, excellent smiles and service run run run to Nina’s!

I really like this spa. I came in for a facial and the receptionist was very friendly and accommodating. Natalie gave me an amazing facial. She was very polite and made sure I was comfortable. She knew how to treat my skin and my face looked amazing after. I left the spa with an amazing glow. Thanks Natalie!

Fell upon this place after visiting family for Thanksgiving! Very nice relaxing & Friendly Ladies out there. Thanks Nina for a wonderful experience. Im quite sensitive to skin contact and she applied just the right amount of pressure! If Im in the area again ill definitely be back!

This was my second of two massages I bought through groupon. As someone else mentioned, no need for the groupon, as I believe this is their regular price. I had Bella both times. She is a very sweet woman… HOWEVER…
The number of times I was asked over the two visits to buy more, up buy, buy packages, buy buy buy… by three different people… made me literally RUN out the door this last time.
Yes the place is dated (you can feel that it might have been there during the OLD Times Square), but clean. The face «hole» in the table is wood and a bit uncomfortable. The room was chilly. I mentioned it and they checked to see that the AC was off –but it never was a comfortable temperature for me. I kept tucking my hands under my body to stay warm.
The place is… Ok. Not bad, not great. You have a lot of choices in this city and if this is in your ‘hood — maybe convenience will win.

I bought a facial at a discounted price. I was surprised to find that my aesthetician spent the duration of the time she spent giving me a lackluster facial trying to upsell one product or another. My polite «no thanks» were repeatedly ignored. I had hoped for a relaxing experience but there was no way I could ignore this aggressive behavior.

Upon entering Nina’s European Day Spa I was greeted by Nina, what a beautiful smile she has !
The spa is immaculately clean & the staff extremely friendly, Nina, Natalia and Bella
My first Facial took 10 years off my face (Love It)
Natalia the aesthetician that performed my facial
Is very gentle and has soothing hands and she knowledgeable of her craft. The products used in the facial are also sold at the Spa for your convenience.
Can’t wait for my next Facial and massage.
Thanks Nina
For making this experience unforgettable!
See you very soon!

Just like the review star. I felt ok about this place, nothing speical or amazing. They have a $ 50 for 60 mins massage sign in front of the store, so actually there’s no need to buy groupon.
They double booked us in the first time, and we had to come back again, although the owner offered a free facial massge. But still, when you made a mistake, double booked customer, its still feel unfair/​bad, why you take other people and ask us to wait. I would much more preferred to do this massage when the first time i came there.
Anyway, I love massage, I feel so much better the next day. But i will keep looking for more places until I find the good one.

Came to this place for a couples message that I saw on groupon. I was not impressed at all and dissapointed. The room for the message was awfully tiny and the beds were so hard and uncomfortable. The ladies who gave the message did not put any type of pressure or anything close to feeling like an actual message. Just seemed that they passed their hands on you and put way too much oil on you. Some other lady even interrupted to tell them something during the message. Maybe for some other services they probably good at but this isn’t one of them.

I bought a couples massage on Groupon and I don’t have a SINGLE nice thing to say about this shady establishment.
1. We had a couples massage booked (and confirmed) for 7 pm. We got there at 6:45 and the lights were off, door was locked, a «closed» sign was hanging on the front door, and we called the main line which had a «sorry we are closed» prerecorded message. I decided to just start banging on the door for 5 mins (since their hours said they were open until 8) when somebody came out from behind a door and said «oh sorry. Do you have an appt? We locked the door because we are so booked.» — are you KIDDING me?
2. They made us wait 40 minutes to be seen even though the place was completely empty!
3. They are guilty of false advertising. As the comments below mine have already mentioned, you will not get chocolate. Instead, we got warm milk. After a massage, call me crazy, but this is not at all something I want.
4. THEY HAVE THE WORST MASSAGE TABLES EVER! The hole for your face is MADE OUT OF WOOD! I had to personally request a towel, as I was unable to actually put my face there without experiencing severe pain. Even my boyfriend had a headache when we left. Not to mention, they douse you in oil (literally pour half the bottle directly onto your back).
5. I had an elderly woman massage me that should no longer be giving massages. It was basically the equivalent to asking your 10 year old cousin for a back rub. She did the same 2 moves for 60 minutes, she SPOKE ALOUD to the masseuse next to her, and kept coughing throughout the massage.
Honestly, this massage isn’t even worth $ 1. It is by far the shadiest establishment I have ever been to in my life. You couldn’t pay me to return.
Best: nothing
Worst: customer service, false advertising, terrible massage tables, terrible massage

I went to ninas day spa yesterday after I accidentally bought a couples spa on groupon. I have no idea how I did it but it was sent to my email that I purchased a 60 minute couples massage and chocolate for $ 99. So because my boyfriend and I badly needed it I decided to go.
Upon walking into the spa it wasn’t what I had expected but it was clean. All the décor was just average and a little dated. But it did smell pretty good in there. The room we went into. Was small and warm luckily cuz it was freezing outside. The two ladies that gave us our massages were BOMB
I was really relaxed and so was my boyfriend he is now addicted ! But they forgot to give us our chocolates.

I didn’t read through all the reviews, but my service today definitely deserves more than 3 stars. It was amazing!
I did a slimming body wrap followed LPG. I lost a descent amount of weight so I had some loose skin and cellulite on my stomach that was bothering me. I have to say, my before and after is AMAZING! My skin so much more taunt and both services are very relaxing. Not to mention that flu results don’t kick in until about 24hours, so the best is yet to come!
I feel so much more confident now! I highly recommend these 2 treatments!