Aura Wellness Spa

I went to this place today it was a great experience little pricy but it’s OK and I had one of the greatest massages ever therapist was so friendly and kind this is one of the best places to get a full-​body massage and u will end happily and leave happily overall worth for the money

I had a lovely experience at this spa, my original appointment was at 5pm, but had to push it back 2 times at 7pm then 8pm. Both times they were very understanding and accommodating. When we arrived it was after 6pm so parking took us 15min to find. We found parking on 32^nd street, one block over. We entered and they had us pay upfront which I guess I understand cause this facility is open 24 hours. We were directed to waiting area, we’re waiting 5 min. The treatment rooms for couples massage are downstairs. They showed us our private treatment room and advised us to use the steam room before our scrub. The robes given to us smelled molded. The sauna was private… it was nice but the only thing is the steam came out and the heat came from under the bench and it was scalding hot… you have to stand on the bench to avoid bring burned. But once the heat was done and steamer wasn’t on… it was amazing. So 20 min in the steam room, head down the hall to the scrub room. Good scrub side by side with hubby, both our first time. Water was warm ladies made us feel comfortable. You’re dried off and led back to the private treatment room. The massage was shiatsu with some oil, I asked for swedish but I kind of expected them not to because this wasn’t a European spa. After the massage you are brought a melon with Martin asti sparkling wine… delicious. We were left alone for an hour to eat, use the steam room, and shower. We got dressed tipped our lovely ladies and went home, over 3 hours in the spa we spent $ 500 including tip. Not bad compared to other couple massages in other places that were charging $ 600+ for way less. This place is very ethnic, if your looking for a European spa feel this is not for you.

This place is overpriced and shady. The fact that they make you pay upfront is the first sign that you are being scammed. First off, the pictures of the Spa are not accurate. The massive walked in on is as we were changing, she was so rough and the massage was far from relaxing. The massage was actually the worst I’ve ever had. The masseuse had awful technique and it felt like I was being tortured. The steam room smelled like mildew and the shower wasn’t very clean. I would not recommend this place to anyone!

Would earn higher marks for hotter saunas. The lukewarm temperatures & water stagnated on the floors hurts this otherwise great Korean spa spot.
Always will have a fond place in my heart for my first Korean salt scrub. Very much worth the visit for that alone. And if you want to turn up the dial on date night do the couples room.
Note– not for the four seasons die-​hard, or physically prudish.

I was felling too bad in here.
Her massage is so messy.
«This is unacceptable»!!!

My fiancé and I came for a relaxing escape from home we are new parents and needed a time out to reconnect and respark the romance. We booked the couples crystal package for 300 bux. 312 when you pay with card. We paid before any services were rendered which is not typical but i went with it. The lobby smelled like bologna and the hallway smelled like kitty litter. We were told to sauna then shower before massage as we arrived before our scheduled appt time. Both amenities were in our suite. The «suite» was nice. Simple. Smelled clean. Shower was clean. Sauna was okay… fiancé claimed it wasnt hot enough. I thought temp was fine. We did sauna and shower for about 20 mins. Our appt time was 8pm the ladies came in at 815pm and thats when all hell broke loose. My masseuse turned on an oscillating fan after she asked me if i was hot and i said no. Strike one. She asked me if i like strong pressure i said no and she remained strong anyway. Strike two. She had the worse technique ever. So random so untrained it was horrible. Strike 3! I stopped her after 30 mins of hoping it would get better and it didnt! I told her she was horrible and she said im trying my best. Not the response i was looking for so i asked for a manager and was told she was gone. I asked for another masseuse and in came this angel who saved the day. Never got her name as she came and went so quickly. After the hour massage we are to stay in the suite for another hour and enjoy the champagne and fruit they provided. In all fairness my massage shouldve continued into this hour to compensate for the horrible initial 30 mins. However this was never offered.
This place gets 2 stars because i enjoyed the suite and the 1 hour relaxation time after the massage. The champagne was tasty the melon [honeydew] was fresh and no one bothered us at all while we enjoyed ourselves in the room.
Unfortunately i wont return as they didn’t try hard enough to rectify their horrible excuse for a masseuse.

They weren’t ready for us at our appointment time. The massage was rather rough and not really high-​end.
Overall I would recommend spending your money elsewhere

I had an amazing body scrub/​massage.
Lee was amazing strong hands and very
Attentive! I would highly recommend this place to all! In town for weekend and heading back to Chicago! NC

Affordable, great service, the facilities are wonderful and completely take you away from the business of Herald Square.
The lobby is a bit strange, yes, but once you’re in it’s lovely.
IF PAYING BY CREDIT CARD: They will add $ 10 to your bill. Awful, awful, awful.

Pricier than the Korean Spas in California and the old Yi Pak Spa (down a few blocks), but LISA did an excellent job on the Korean Scrub. The massage was decent too, more like icing on the cake of the whole spa experience.
Aura is essentially a Westernized-​jjimjilbang (Korean spa). It’s clean, basic, and no frills. It’s all about the scrub. I got scrubbed what seemed like a whole hour. Afterwards, I was smooth as a baby’s bottom. :P I highly recommend Lisa as she was comparable to my previous Korean scrub experiences and it was easy to communicate with her whether the massage was too hard/​soft. The scrubs are not for the faint of heart. You are naked and scrubbed head-​to-​toe. .but afterwards. . you feel super clean and your skin is super silky.
I typically make an appointment for after 10 PM, so when my 2-​hours of beautification and relaxation is done…I can go back to my hotel room and pass out.
Highly Recommended.

Traumatic is the only word I can use. I’ve had many massages and many spa services around the world including third world countries and this was bizarre and poorly executed. My massage therapist cracked my neck and and twisted my back to pop vertebrae which is way beyond her scope and will be reported to the authorities. She could have seriously injured me and the icing on the cake after this spa performed chiropractic services, they pushed for more gratuity. Completely outrageous and I hope the authorities will act accordingly. I would like a refund but I don’t see that happening. It was a filthy environment on top of the bad service.

I’m torn, I really want to like this place. However, I just get a weird vibe, something is just off.
The facilities are great, clean and spacious. It is set up great for a party like a bridal shower etc. However, I’ve been there twice and each time only saw evidence of one other person there.
The services were good, got a couple facials and each were fine, nothing great but nothing to complain about either. Also had a body scrub, which was good. My only comment is that the lady was in her bra and underwear, I really wish she was wearing something more like a one piece bathing suit, it would make the client more comfortable and would look more professional.
Lastly, the lobby. While I really like the facilities, the lobby isn’t great. The receptionist essentially looked like she just came from the gym, not professional. Also lots of things were taped to the walls, a frame would have looked a lot better.
I’ve given it a second chance, but I don’t think I’ll be coming back. But I’d say encourage others to try it for themselves.

Called 2 weeks in advance for a Saturday appoint for the Couples Jade Package. They didn’t have a time that worked for me so I extended my stay in NYC for a day and booked the appointment for Sunday. I figured I’d be a hero with my wife.
The gal who booked the appointment warned me 2x about the NO REFUND if canceled within 24 hours. NO EXCEPTIONS! She wasn’t very friendly during the reservation process but I wasn’t too concerned.
My wife and I show up 10:45 for an 11am apt. the gals asks if she can help us. I tell her we have an appointment. She tells me she has no available appointments. I explain we are 15 minutes for our 11am appointment. Oops I guess they forgot to put me in the book.
Do they apologize? Nope!
Do they offer any compensation? Nope!
A discount for another time? Nope!
Even appear to feel bad? Nope!
I bet there services are great but with some of the other reviews you’ll read is it worth it? I bet there are tons of great places worthy of a shot.

We went yesterday for the Jade Package which is a couples private suite, 1 hr of sauna and shower use, 60 minute massage, 60 minute facial.
The Facial — Hands down, the best facial ever! It was so relaxing, the technician (I don’t remember her name, sorry!) had the perfect amount of pressure, rhythm and touch. My face is definitely still happy and glowing!
The massage — was solid. I felt it was worth the money. However, the massage was very choppy. I like fluid, slower movements. Again, it was solid, I felt that she had the right amount of pressure.
Private Suite: is super boring looking. There is a sink and mirror with everything you need to get ready to go outside though. The steam room and shower and nicely updated but don’t have the same feel as the rest of the spa. Those cool igloo saunas are for public, unisex use. We had an extra 30 minutes after our massages and decided to try out the different igloos just for fun.
The staff was pleasant.
A solid 4 stars as it was clean, good service, GREAT facial, and cool public spa areas.

I will try to keep the story short and be less dramatic. I went to this spa today for the first time and was simply horrified. In one of the co-​ed saunas I was sexually approached by a creepy middle-​aged male when nobody was around and it was really scary. I wonder if this place has a security?! Among other things, they should have security buttons like in women bathroom stalls. Spoke about it to front desk girl since there was no manager. She apologized but didn’t seem to care at all. Honestly, it’s quite a disturbing experience!!! Other than that, it’s a pretty clean beautiful place

If you’re into awkward moments and extreme nudity have a Korean body scrub. The ladies here scrubbed every piece of dead skin off of me for an hour, washed and rinsed me. They were extremely thorough and I think It was a worthwhile experience.

I have mixed feelings about this spa. I called the evening before to request a massage and facial package for myself and a massage for my husband and everything was confirmed.
Positives:
1. the facilities are very clean and nicely decorated
2. love the grottos (steam, sauna, ice room)
3. my massage was great
Negatives:
1. they were very unprepared for us. when I arrived they informed me I cannot have a facial because a staff member called out sick and they didn’t even suggest getting a replacement.
2. The lady at the front desk was not very welcoming although we did inform her this was our first time here.
3. Over the phone we were assured a male masseuse for my husband, instead he was given an older woman
4. I was asked to wait and watch my masseuse get the table ready for me; it’s like they were not expecting me and now they had to hussle to get things ready.
5. You have to pay in full when you enter. I’m used to settling my bill and tip before you exit the spa, when returning the keys for the locker room
Perhaps the ususal staff was not here because it was a holiday or maybe their hospitality skills needs work. I think I will try a visit one more to compare the experiences.

Well for last minute Saturday night appointment for a 90min Korean Scrub, I give them 5 star. But really for $ 180+ for service, they could keep the sauna/​steam area a bit hotter on a freezing January evening. The locker room was strewn with used flip flops and robes and they did not have any facial tissue to use in the deep of winter!!! Then I realized the seats in the steam and Jade sauna are like stools to be perched on when I wanted to lay my tired body horizontal! For properly heated Sauna and Stream, I’ll stick to my Russian Baths on Wall St.
Otherwise, I was desperate in need of shedding my PR grubby layers and the job was done. The nylon scrub was definitely rougher than what I am used to. Though Lee was open to use my precious products for the body hydration and hair wash but be warned that the lady used more than enough products to last a 5day out of town trip! I guess she likes the lather and I could have told her to be sparing… Captain Hindsight. She was kind at least enough to warrant a 20% cash tip.
I have gotten many many many Korean Scrubs in Korea, Spa Castle, King Sauna, Juvenex… this one rates a 3.5 star and will still be returning to my secret spot in Queens as its worth the trip and money ($less)

Not bad. Went here for a massage and it was really nice. No complaints. The saunas were pretty nice. The place itself is tiny, but overall, it’s a nice little escape from the hustle and bustle of the city. Definitely not what you’d expect from a spa in the city.
Service is great, people are super friendly, I would definitely recommend this place!

So I’d always wanted a Korean body scub and after reading the reviews on Unilocal and finding out that this place was the cleanest I decided to go. I made an appointment, once there I got the sense that walking in was just fine. The receptionist was great on the phone and in person after some basic paper work she took me to the locker room. The locker room was clean– I mean I kept my loaner flip flops on but had my foot touched the ground I would have been ok with it. There were showers, towels and all the products you’d need to get ready. They suggest that you sit in the steam room for 10 minutes before the massage.
The seam room wasn’t great, it was raining inside and it just felt icky. I went the the sauna which was fine. The lady came to get me and took me downstairs. I have to give it to this place for design.
We went downstairs into a private room and she even locked the door. I sort of felt weird when she took off her clothes (undies only) but since she wasn’t hot or a talker it wasn’t much of a distraction. Some spa music would have been nice. The procedure was awesome– I will say that it wasn’t 60 mins more like 50– but she did a kick ass job. My skin feels great.
There are large signs warning folks not to use fake bills or stolen credit cards so the general vibe is of a place where many goods and services are for sale. With that said, it was awesome, «Jasmine» did a great job and I’ll come back again, and maybe even bring a friend.