New York & Company

I was at this location today and my goodness what terrible customer service. I was waiting near the dressing room to find no one assist me, and finally when the woman «noticed» (as if I wasn’t standing there) she told me I could use a room with so much nasty attitude. From a consumer perspective so much tasking on a sales floor will obviously lead to little time for customer service. Even then, a dry face or a rude attitude is never acceptable. This store being in a high volume location I honestly would have expected better. Truly disappointed.

There is no consistently when it comes to the line for the registers downstairs. I lined up in the middle one day and when I went back the next day, the line is on the side? The wait was ridiculous. I absolutely hate long wait for checkout when it comes to shopping and this is why I usually shop online.

Staff are nice. Price is good. Clothes are pretty. Since I don’t want to go to H&M, I find this place and other brand.

This is by far one of the best locations. It has two levels with plenty of space. They sell a bigger variety of costume jewelry and clothing than other locations. The checkout lines can be long with a bit of a wait because its a busy location… however, the store is usually clean and well organized with plenty of stock. The staff have always been nice… which isn’t always the case with retail in NYC.

I like this location a lot! It’s clean, organized, and spacious unlike the one in Queens Center Mall. The guy at the door always greets you when you enter and exit.
They mostly sell business casual clothes for women in their late 20’s and 30’s. However, I’ve been able to find really professional and cute tops, dresses, and shorts to wear in a casual setting. And no lines at the fitting room!
Favorite part: There are sales almost all the time, such as Buy 1 Get 1 Free, Buy 1 Get 1 Half Off, 30% off store-​wide, in addition to email coupons like $ 20 off $ 60. It gets a little confusing though because they have these NY Deals that are excluded from the sales and coupons. But last time I added a $ 4 nail polish to my purchase and got $ 20 off with my coupon so I love it!
Least favorite part: The only thing I don’t like about shopping here is the line at the register. I’ve only paid on the 2^nd floor since it’s right by the fitting rooms. The girls are friendly and happy but for some reason the line takes a while to move. It can be up to a 20 minute wait with 2 registers open and a line of 3 customers. Maybe the line on the first floor is faster…

This one is perfection compared to the dump thats in Parkchester in the Bronx. Clothes are neat and employees are professional but why is there never anyone attending the dressing room? I guess there will never be a retail store without issues.
Overall I cant complain. The clothes are exceptional quality and they always have awesome sales! The same exact sales, products and pricing as online!

I love this store and I don’t know what was going with their staff yesterday but all the sales persons were rude! I won’t shop at that location anymore!

They have amazing sales but this place is not meant for non-​curvy women.
I’m tall and have no curves and everything in this store was like wearing trash bags for me. This store is meant for curvy and ++ size women. The stuff is cute but they do not cater to my body type.
3 stars b/​c my sister, who is curvy loves this place and loves there sales.
This store is well organized and lots of staff members.

This is definitely not a place for ‘trendy’ and overly-​cute clothes, but they have some fantastic pants with great fits for more curvy girls. It’s a good place for professional clothes (I work in a hospital). You can also get nice shoes or accessories on sale if you dig around. Helpful staff. Don’t pass it over.

I’ve never really shopped at NY&Co. Came in because I had a $ 10 pair of pants coupon. Right when I walked in, I asked the closest store employee for their best pant for curvy women. The lady’s response was very generic– «we have straight leg, wide leg, and skinny.» So off I went to fend for myself. I
t was whatever. Nothing great but nothing horrible either.
The store is clean and organized. The dressing room had a long line as well as the checkout. I wouldn’t go back to shop there again unless I had another coupon. Happy shopping!

This New York and Company is the biggest and best NY &Co I have ever gone to. They have many items to choose from and a sales rack upstairs with a wide variety of clothing on sale. There is always something on sale here. I definitely recommend visiting this upscale location!

They had an amazing sake with clothes up to 70% off, too bad it was not anything that I was interested in. All of the bright and pretty colors were full priced items!
It was my lunchtime and I had on a regular black suit with a white blouse and everyone walked up to me asking if I worked there. Several times we tried looking for staff members but you couldn’t tell who worked there and who didn’t.
I’m not too big on NY & Co anyway, I think its a maturer line for women in there 30s and up. I’m more of a Banana Republic or Zara shopper.

I like this place for affordable work clothes… they always have great sales going on and most of their stuff is cute. I agree with other reviewers on the aggressive sales staff, but the fact that I can almost always rely on them for buy-​one-​get-​one or similar sales is definitely a good thing. Be sure to try things on before buying though, as the pants can vary wildly in size and cut.

I would give this store five stars if not for the overly aggressive way they ask for your information at check out, but I’ve come across this issue at all NY&C’s, so I’m going to blame store policy, not the workers, on this one.
I was looking for affordable work clothes, and NY&C was a really good option for me. They have a great selection of pants, and their tops are decent. I left the store with four pairs of work pants, two tops, a cardigan, and this cute wrap around.
Out of the NY&C’s I’ve shopped at (which includes ones in Los Angeles CA, Merced CA, Alexandria VA and NYC), this one is by far the best I’ve seen. It contains the largest selection of clothing I’ve encountered, the store was clean and organized, and there was no line for the fitting room!
Add to that the great savings I received from the buy one, get one free pants sale, I have to say my experience was really enjoyable. Besides the intrusion on privacy, my checkout experience was also a acceptable, especially when you see your discounts on the screen as your clothes are scanned.

New York & Company is definitely a spot to hit up for all of your office attire needs. However, I was in there today and they have definitely stepped up their casual wear game. Especially their summer clothes. They were having a great sale today. I picked up some casual shorts, Buy One Get One Free! You can’t be that. I also ended up getting a bathing suit for $ 19 because it was 40% off. You gotta love it.

This is one of the few stores that carries a decent selection of petite sized clothes outside of the typical grandma style department store stuff. Their career selection has some nice clothes I like that they are seperates because they usually fit me better because I’m two different sizes.

Really like the career/​casual clothes at this store. Great selection of blouses, sweaters, pants, coats, etc. at very reasonable prices — especially with the buy one get the second 75% off. And make sure to check out the clearance section on the second floor and ask to have sale price confirmed as the great Eddie Sedgewick-​like dress I picked up that I thought was $ 49 was actually on sale for $ 29. Even better!