Neet Cleaners

I don’t know how they stay in business! I was a long time, happy customer for many years. They altered all my Chanel suits beautifully, got stains and water marks out of Hermes scarves, did a great job cleaning and the prices were competitive. But, that’s all changed… I’ve picked up things from here that I swear were never cleaned, even though they’re wrapped in plastic. I wanted a simple alteration to coat done, that was supposed to take five days and cost $ 30. It not only took months, but the price jumped up to $ 50 AND the alteration wasn’t even what I asked for! I ended up sewing it by hand, myself! What made it worse, was that there was a button in the pocket that needed sewn back on (which I intended to do) and the owner said, «Don’t worry, we’ll take care of it.», then tried to charge me $ 10 for it! Plus, the prices are some of the highest in the neighborhood. The final clincher was when I took in a dirty vintage wool boucle coat to be cleaned (which I’ve done many times before, because I collect vintage clothes). She tried to convince me that it had to be cleaned by fur method, which of course is around $ 75(more than double the price of their already expensive regular prices) and it would take weeks! I said no thanks, that I’d take my business else where and I did! Went to the cleaners on 82^nd, between Broadway and Amsterdam. They did an amazing job and charged me only $ 15! Will never go back to Neet…

I moved to the area back in April and started using Neet since they were so close to my apt. Everytime I have gone in, they have been super pleasant. I dropped off a TON of clothes and told them I needed it by Thursday morning and they said they would try and long behold when I went to pick up my stuff it was all ready. They have always gotten out all the stains I have shown them and there’s no marks on my black dress pants that I have received from other places from where they press the pants. I have also used their seamstress there and she is fantastic. So happy I have great dry cleaners in my neighborhood! I have not used their regular laundry service, so I cannot comment on that.

For some reason, this dry cleaners does everything not to give you a detailed receipt for your clothing. Each time I have to argue for and demand a receipt from the lady who is the owner, while her workers happily give me a receipt for what I turn in when they are behind the cash register. Perhaps she is worried I will have proof of what I turned in, just in case a shirt or pair of pants gets lost.
Ask for a detailed receipt, and don’t leave this dry cleaners without one.

UGH!!!
Stay away from here!
I had read the reviews about this place losing stuff, and took my dry cleaning to the infinitely better Young Cleaners on 86^th st.
However, because they are a couple blocks closer to me (I live on 87^th street) I brought my wash and fold to Neet.
Sure enough I recently popped in to pick up my 20lb laundry bag and it wasn’t there.
They had no idea where it went and gave me a story about how they had given it to me the day before!
Well, I’m a doctor, I have to remember a lot of things, and I live in a small apartment. I think I would have remembered picking up a 20 lb laundry bag.
The owner told me it was my word against hers refused to address her losing my laundry.
$ 250 later I now have socks, underwear and t shirts.
So now you’ve been warned.
You can drop stuff off here but don’t expect to be able to pick it up.