I went into this location with a pair of broken Morgenthal Frederics sunglasses. I explained that my young son broke them and learned that they were outside the warranty period. The woman was very nice and said that I could purchase a replacement part and that they would be ready in a few days. When I went to pick them up I learned that they were not able to repair the frames as they had promised, so they gave me a new pair of identical glasses. It was above and beyond what I would expect as a consumer and I am still pretty amazed by this customer service. It’s nice to see a brand that cares so much about its customers! I would highly recommend purchasing your frames from this MF location!
Megan C.
Classificação do local: 5 New York, NY
My all time favorite purchase from this location was a stunning rendition of something that Audrey Hepburn would have adored — lovely and perfectly shaped for my face. Unfortunately for me and fortunately for someone else I made a donation in Vegas by the side of the pool. Only God knows where these glasses ended up and I hope the new owner realizes how lucky they are! Date Rating: N/A Pick up Scale: N/A Strong Suggestions: Bring a friend along to be your voice of reason.