Metro North Riverview Apts

Good sized units by Manhattan standards. One of the two elevators is always consistently out of service. A lot of the tenants treat the buildings like it’s a ghetto apartment complex even though it’s really not.

I lived here for two years. For the price and size this might be a decent option for a first apt in NYC if you’re fresh out of school. However, the elevator is constantly broken, the tenants keep the place filthy no matter how often the building is cleaned, and there is always a cloud of weed smoke in the hallways. If you ever need anything repaired DO NOT bother calling the main office for River Crossing. If you need something i’d recommend seeking out the building manager, Anthony, he seems to be the only one who actually gets anything done.

Do not rent here!!! Worst experience of our lives. Stay away!

I’ve lived here for five years and just moved out.
We were paying 3,000 a month and I feel it wasn’t worth it. I just wish the prices weren’t so high because there are a lot of bad problems here.
We had a lot of problems with dog feces outside not being cleaned up, loud music, etc. The laundry room was always broken. There was urine in the stairs constantly. We also didn’t feel safe there.
With all of the issues though, we did meet some wonderful people whom we will miss very much. I wish things were different there.
I also have to say that the people at Urban American (the legal dept in New Jersey, not the office at the building). were always nice to us and really helped us out.
The maintenance men are wonderful too. We will miss them also.
As for Anthony, who manages there, when he found out we complained he took it out on us. He even told my husband I was a «liar». Now I know why tenants are afraid to complain there. He even refused to help us when we moved out. Thankfully the legal dept helped us.

Written on March 18, 2012: the apartment is great. It big and spacious. the management, the super, and the maintenance people are not good at all. however, for the rent price. I can do my own maintenance. not a bad neighborhood at all. Lots of families and very close to target and a few avenues away from the 6 train.
MY NEW OPINION Written May 26 2012:
After some more time has passed I want to change my review. This place is shit. It is the ghetto. My apartment was broken into and my computer was stolen while we were all HOME. Once the cops came, they told me that this was becoming a trend in the building. Yes, the security gaurds are all really nice. but all they do is stand out front and laugh and tell eachother stories. It took the apartment almost an entire YEAR to replace the broken security lock on the front door. so anyone could waltz into the building. there are cockroaches-​the small ones-​and mice all over the building. We keep our apartment super clean, but the pests still come to visit. Also, one lady told me there was a report of bedbugs on one of the top floors. who knows if its true or if that was just laundry room gossip. Im getting out of there as soon as i can (next month). I hate it there. I dont feel safe and I feel like i live in a dump. Maintenance is very unresponsive. Ive never seen them come once. People do smoke cigarettes in the hallways and they smoke pot in the stairwells and dont even bother to clean up teh discarded contents of a cigar/​cigarillo. THIS IS NOTHING BUT GLORIFIED GOVERNMENT HOUSING. This place is shit.

DO NOT RENT FROM THIS COMPANY!!! I would give them 0 stars, but unfortunately that’s not an option.
The employees and management are awful! The build was infested with cockroaches, bugs, and mice (even on the 11^th floor). There was constantly animal feces in the lobby and on the elevators and people did drugs and smoked cigarettes in the hallways, elevators, and all over the property. Someone was also killed on their property in broad daylight recently. Maintenance was very unresponsive and not helpful in fixing issues. Front desk and main offices NEVER return calls or voicemails and rarely answer their phone, even during standard business hours! The front desk lost my keys when I moved out and then the building manager called me a liar and said that I never returned them. I spoke to the management company and complained, but to no avail. They took my entire security deposit ($ 2,400) for their own mistake! I would NEVER rent from this management company again and highly recommend people to heed the warning!