What took this place so long to shut down! The worst McDonald period! Horrible staff and the food not up to standard. Hang out place for sleaze balls and bums. The neighborhood is now safer.
Pamela Y.
Classificação do local: 1 Kew Gardens, Queens, NY
This has got to be the worse McDonalds I’ve even been to! Doesn’t even deserve a damn star!!! Ordered caramel frappé without whip and the Chinese lady made it WITHWHIP!!! Nothing against Chinese people, I am Chinese. Also ordered hot fudge sundae… Lady gave me the cup with only half filled ice cream and a little bit HERSHEYCHOCOLATESYRUP not HOTFUDGE!!! When I asked her to put some more she said«MORE?! TOOMUCH!» Uhmmm ok?! I’m paying for this don’t f**kin rob me! TOMANAGEMENT: you should put people who can understand and speak English well because there were a lot of confusion along this one simple order… and SERVEHOTFUDGESUNDAENOTHERSHEYSYRUP!!!
Lauren A.
Classificação do local: 3 New York, NY
Everything has been fine when I have came to this location it is near where I live. Like others have written there’s many many many homeless people and others just hanging around so there is barely one seat available. Came here tonight around 6pm dinner time and they closed off all upstairs seating leaving no seats for me to eat or any other customers since all the homeless people took up the whole downstairs seating. I’m not kidding when I say there wasn’t one seat open. The cashier was nice however to let me sit upstairs where it was blocked off. Maybe open more seating for dinner time would be my suggestion.
Javier R.
Classificação do local: 5 New York, NY
I’m liking the new atmosphere here at this location. It’s clean, employees are friendly and service is fast. I would definitely be coming back again.
Gillian V.
Classificação do local: 3 KNICKERBOCKER, NY
Full of homeless people and people waiting for the buses, but don’t let that deter you if you have a craving for a McD’s breakfast. I usually go during breakfast time, and it’s an absolute breeze to order since the line is short and consists solely of Chinese people just wanting a small cup of coffee. You order and then wait to the side until your meal is ready, and it takes about as long as any other McDonald’s. The lunch and dinner crowds are an entirely different story, so it’s best to go to the Canal Street McDonald’s during those times for more efficient workers.
Amy C.
Classificação do local: 3 Brooklyn, NY
*Once you get past the shady pple and bums hanging around the entrance, it’s(unusually) a breeze to order because there’s nobody on line. *Bathroom lines are a different story. *Sausage, Egg, and Cheese McMuffin never fails me. *if you’re already here for breakfast, Hash Browns are a must. *this is probably not the place to be to sit and admire your surroundings. Order everything to go.
Alex H.
Classificação do local: 2 Manhattan, NY
Overall subpar service but seating is descent during the daytime. At night time, seating is a disaster as the only open the ground floor. Theres almost nowhere to sit as those seat are occupied by homeless people or people who are not eating or drinking anything. Usually more sanitary than most other McDonalds but don’t usually eat there that often, though I would order coffee.
Michael C.
Classificação do local: 1 New York, NY
Staff is mentally challenged. Cashier had a line of 6 people waiting to order and instead chose to spend 10 minutes sorting through and organizing Happy Meal toys
Dexu F.
Classificação do local: 1 Buffalo, NY
Really rude workers and customer service was just overall horrible. The biscuits were hard as rock and their sausages seem to have been cooked hours before I bought it. Avoid this place if possible.
Anna L.
Classificação do local: 1 Montclair, NJ
I am at the store right now and they do not have the items as displayed online. The asian worker will not specify what food they had available. NO bacon and cheddar, wtf. Is annoying, not like what is detailed online of ingredients in a Bacon Cheddar Ranch McChicken.
Jennifer F.
Classificação do local: 1 Manhattan, NY
So McDonald’s is currently promoting a $ 14.99 for 2 big mac meals plus a 20 piece nuggets. Sounds like a great deal, so I stepped in to purchase said meal for my family of young and old. This place is always crowded(of all people other than customers) who use this place as a porta potty. Not a problem, since I would never sit down and eat here anyway. However, the customer service is pretty darn poor, and my 1 star is based solely on that(I have no expectations for McDonald’s foods). They do not have enough staff. There was exactly one person working in the ‘kitchen’(making burgers), one person working soda/fries/ice creams(who I assumed to be the manager) and one person working the cashier. Now I understand that they’re working minimum wage, but that does not excuse them to work so poorly. I had to repeat my order four times, and it took 30 minutes to be completed. Why? Because the cashier was VERY distracted from conversing with friends and coworkers. I would give zero stars, but 1 star is for the manager, who seemed to be the only one who was trying to fulfill the customers orders. I haven’t been to a McDonalds in years, and this experience will serve as a reminder to me of why I should continue not to do so.
Rondell T.
Classificação do local: 1 CAMBRIA HEIGHTS, NY
Well let me say. As for customer service. This is ranked the LOWESTOFTHELOW. LINESARELONG and the cashier is very rude. Lol. Can’t even have a proper greeting. SMH. As for seating its okay. But once agin not coming back here. Also one lady had the nerve to wipe while I was enjoying my ice coffee. Which is the only thing I enjoyed.
Kenneth M.
Classificação do local: 3 Manhattan, NY
I always wanted to review this place because it’s my go-to Mcdonald’s. It’s very close to where I work and whenever i needed a quick meal on the go and eat it on the way back to the office I go here. For months, this place was understaff and run pretty poorly. Long waits on non-peak hours were common. Rather frustrating waiting 10 minutes for a chicken warp. I could swear that some days there only one person working the cashier and another in the kitchen. That’s it. Now, I think they got a new manager or kids are having their summer vacation so they are better staffed and run more efficiently. Typical Mcdonalds stuff with ample seating and a surprising non-vomit inducing bathroom. 2.5 stars.
Howie L.
Classificação do local: 3 Hightstown, NJ
Just a typical McDonalds with an Chinese inspired exterior. Okay service, tastey food that’s bad for your health.
Deniece L.
Classificação do local: 1 Harrisburg, PA
This is probably the worst McDonald’s of any McDonald’s of all time. It’s pretty much the Greyhound bus terminal of McDonald’s. You go in and there are a bunch of old people just sitting around sleeping at the tables. A bunch of men were lined up to use the bathroom. Mind you, none of these people had any McDonald’s food or were waiting to buy any. The food tasted old and disgusting, obviously because no one goes to this McDonald’s to eat. This location seems like a serious health code violation. I would never eat here again
Rita L.
Classificação do local: 2 Manhattan, NY
When I am really craving for McDonald’s, this seems to be the closest. But I’m no big fan of fast food chains. I don’t like this location just because there are bums inside waiting for the bus to go to Atlantic City or whatever… they usually sit and chat and drink some coffee. Same food as any other McDonald’s & waitresses are friendly!
Wendy W.
Classificação do local: 1 Fairfax, VA
i echo a lot of these reviews. the beauty of franchises is consistency. this store somehow missed the memo on that. i won’t even talk about the poor service. i’ll just focus on my sad looking big mac that looked like it was assembled by gorillas… lettuce, onions, and sauce dumped on a soggy, broken bun. every once in a blue moon i crave a big mac and on special occasions i will entertain my cravings. after i took my first bite, i calmly laid down the soggy mess and smiled. because i knew i wouldn’t be craving a big mac anytime soon.
Sally W.
Classificação do local: 3 New York, NY
I come here for the free Wi-Fi. There is Chinese motif for the décor. Never really had a problem with the food. It’s the same as any other McDonald. They let you use the bathrooms here and it was decent last 3 times I used it. It was not the dirtiest bathroom I been to. Not the cleanest, not the dirtiest. It’s a small McDonald’s. Not the tiniest but it definitely doesn’t seat many people.
John K.
Classificação do local: 2 Manhattan, NY
Found a booth at the front, but an old man with a cane comes in and ends up stealing our seats because some McDonald’s employees we’re taking up the booth right next to it and wouldn’t give up their seats for him. That looks real bad. The girl behind the counter was friendly, but my food took a little while longer than you’d expect. And when I asked for ketchup, she said it’s in my bag, but when I got to my seat, it clearly wasn’t. Then, when I went back to ask again for ketchup, she only gave me 2 packets. Not a big deal to me because that’s how much I was going to use, but still, a bit stingy, eh? Food was fine, typical McDonald’s. 2 stars because despite some Mickey D’s employee blunders, the food was still ok.
Harrison C.
Classificação do local: 3 Jamaica, NY
Nothing Special besides the décor of «chinese culture» here. The wait is horrendous during lunch time 12−1pm. I usually go around 1pm+. They will usually not honor coupons that are completely free. For example: Free Coffee, without any OTHER purchase. They will just say we don’t have coffee or they will post a poster in English and sometimes chinese that they will not honor these coupons. There are people that sleep in McDonalds very often that are bums or people waiting for the buses for the Casinos. I am usually here to leave my workplace to release some stress. I do not know why some people posted pictures of OTHER foods for this McDonalds… The Cashiers and Workers are meanest around rush hour time so yeah. The Wifi is SLOW… as hell They have a special with 2 Big Macs or Fish Filet for $ 5. Bathrooms are OUTOFORDER almost 60% of the time.