Rudest, Rudest, Rudest reservation person EVER. I am a member of the Equinox gym where it’s located, and I’ll never go downstairs for a service. I’d rather trek elsewhere then give them any of my business.
Leo A.
Classificação do local: 1 Manhattan, NY
One star because I called the salon to make an appointment with Tony Sgro. But they«forgot» to tell me that he is not there anymore… I don’t expect them telling me where he is, but I expect them to tell me whether the Artist of my choice is there or not!
Ruth C.
Classificação do local: 1 Manhattan, NY
If I could give this place a zero, I would. My review is not based on services but on the customer service experience. This salon is located in the Equinox(formerly Reebok) location on Columbus and 67th. I’ve gotten massages, facials and body treatments over the years because I am a member of the gym so it is convenient. The treatments have never been outstanding, but they are fine and I’ve continued to go. i recently got a massage as a gift for my nephew’s birthday and, because it was a gift, I paid in advance. When my nephew arrived on his birthday, he found that they had cancelled his appointment because the therapist was out sick. They never called me or him to let us know that the appointment had to be changed. The manager admitted their mistake but was otherwise unapologetic and said that all they could do was reschedule the appointment — again, I had paid for it already. When I called to ask what happened, the manager was condescending and obviously did not care in the slightest that they had made a mistake and screwed up our plans for the day. Again, had I not paid in advance, which they refused to refund, i would have cancelled entirely and gone to a real spa in the neighborhood. I’ll never go back because of this — and the manager again did not care in the slightest that they’d lost my business.
Susan D.
Classificação do local: 5 Manhattan, NY
SOOOOOOO excited to find out that my AMAZING cant live without hair stylist Tony Sgro is at this salon now! Seriously have not let anyone in NYC or well anywhere touch my hair since i met Tony 5 years ago! Not to toot my own horn, but i constantly get asked about my hair and while i do have good hair, I owe it all to Tony!!! Can’t wait to get in there for an appointment!!!
Carlos C.
Classificação do local: 5 Weehawken, NJ
Tony Sagro is an excellent addition to this Marc Harris Salon. Tony is a great hair stylist and always makes me feel and look great. His vision for cutting my hair never disappoints me. I will be coming to Marc Harris on an ongoing basis for Tony.
Chris D.
Classificação do local: 5 Union City, NJ
Ana Paula is now my go-to stylist. I have a lot of hair, but it is very straight and can get quite flat as it gets longer. I don’t know exactly what Ana Paula does, but she is the first stylist who really knows how to cut my hair and consider my requests at the same time. I am reluctant to go to anyone else because I love this cut so much. She is also a very nice, easy going person.
Michael M.
Classificação do local: 5 Manhattan, NY
Excellent facial! I got the detox facial — it is soothing and a great deep clean. Very professional and week worth it. I highly recommend!
Rachel A.
Classificação do local: 2 Manhattan, NY
My boyfriend went for haircut and the resulting cut was way too long both on top and on the sides even after continually requesting the stylist to shorten it. Could have gotten a better cut a supercuts for a quarter of the price. This place earned the stars because the staff was really nice.