LensCrafters

I am a loyal customer. The Columbus Circle location, we found everyone was super helpful. We brought my Mom here and she was delighted. The salesperson was very professional, informative and warm. It really makes a huge difference. We’ll return again and again.

We stopped in during a recent trip to NYC. We had some time to kill so we asked if they could do a couple of exams. Nazmeen could not have been more accommodating or welcoming. The doctor is very thorough and professional. The entire vist was very easy and pleasant. My wife ended up buying frames and corrective transition lenses. We are tempted to come here every year for check ups despite being 5 hours away. They are that good.

I like this place, even if it’s a kind of expensive, although on par with the last eye place I went to. The good things about this place are:
–Everyone is very nice
–The doctor I saw was super. (Dr. Lee) Really made sure I had the right prescription. Got a pair of glasses and contacts and even though the first contacts were good, the second pair were even better!
–Prices are typical for places I’ve been. My eye insurance is a joke so I just pay retail.
They had some frames in the $ 100 – 150 range and I got a pair of those. The glasses came in two days and the contacts took a week.
It’s easy to set up an appointment online and they are good about texting you and reminding you.
I would definitely recommend this place. Service was always fast and friendly.

Came it last week because the nose guard on my sunglasses broke. Everyone in the store was super friendly. This guy took a look at my glasses, said he would replace both sides so they still matched. From the moment I walked in, the whole experience took less than 5 minutes. «Here you go man. Have a great weekend,» he said as he handed my shades back to me. «Thanks. What do I owe you?» I asked. «No charge,» he replied as though that were the only possible answer.
NO CHARGE!!! I felt like a celebrity or a super hero. I almost wished I wore prescription glasses so I could patronize that business more frequently.

It was super easy to set up an appointment online. They take walk ins as well but having an appointment really secured the time slot with the doctor. Everyone who worked there was so friendly and attentive. They gave me lots of information and the store had a very good vibe and it was a fun place to be. The doctor, herself was very helpful, nice, fast. Thanks to everyone that was working yesterday! Everyone worked as a team to get me what I needed.

Very pleasurable experience here. Went for my eye exam and to get fitted for contacts. Made my appointment online and had a minimal wait. Shazia helped me with everything and was extremely helpful and clear. Dr. Thobani was very clear and I would definitely recommend her for any eye exams or anything to deal with optometry. Overall great experience!

Had an issue with my glasses so came by on my lunch hour. They fixed it within 10 minutes and for free (which they didn’t have to). Excellent customer service and would definitely come here again.