Lana Boter, MD

Dr. Boter and her staff are phenomenal. I’m shocked by the negative reviews… The only receptionist I’ve ever seen (who has been there for at least 3+ years) and the nurses have always been quick, efficient, and cordial. I book my appointments through zocdoc and have never had a problem. I actually rarely wait more than 10 minutes to be seen.
Dr. Boter herself is phenomenal. Kind, efficient, honest, and non-​judgmental. Coming from a family of doctors I tend to be critical, but she has always proven herself knowledgable and even gone above and beyond. She tries to create a relaxing environment and always takes care to proactively answer any questions I may have. I would not hesitate to recommend her office to anyone!

I found my new favorite doctor today. Dr Boter is thorough yet fast, painless, funny, knows what she’s doing, asked and answered questions, and I didn’t have to wait. The office was clean and comfortable; the staff very friendly and efficient. You couldn’t hope for a better doctor or office visit.

Update!
So I’ve been coming here for a few years because it’s convenient and Dr. Boter makes me feel comfortable… but the staff that works there and takes the calls are no reliable.
I called on Wednesday to have them call in a prescription that I need tomorrow (Saturday), gave them the pharmacy number and everything.
Didn’t hear from the pharmacy so I called the dr’s office again today around 1−2pm, another woman answers and tell me that they have no record from the first call. So I tell her, I need my prescription tomorrow and she says not a problem and asks me for the pharmacy number.
I called the pharmacy on my way home from work and they haven’t heard a peep from the office.
The doctor’s office has NO ACCOUNTABILITY, no matter how nice the doctor is, this now make this whole office unreliable. So disappointing.
Looks like many of the previous reviews also are about the receptionists. Such a shame that something that has nothing to do with doctor is making her look bad.

I’ve been trying to contact Dr. Boter to question the billing and ask why I was told to come in to discuss my results and then given an exam unexpectedly that cost me $ 1000.
She won’t take my call and there is no office manager to discuss this with either. Honestly, Dr. Boter seemed amazing and warm, but this is unethical and wrong.
If you are going to see her, just be clear on what she is doing. You may want to get full details and discuss with your insurance first.

Horrible receptionist. So rude.
I took an hour to get there, but due to the miscommunication my appointment got canceled.
The receptionist insisted that it was her fault, but it happened anyway. She didn’t even say sorry. It seemed like they didn’t even care for patients and gave me such an attitude. It is beyond unprofessional and so rude.
I didn’t meet the doctor, but they should train their staff better how to treat patients. I can’t believe that these kind of rude people still work at the doctors office where the most cares are needed. I don’t want to go back never again.

I’ve been a patient of Dr. Boter for the past 3+ years. Last week, I was blindsided when — after receiving zero prior notification from their office — I was told that Dr. Boter would not call in a refill for my birth control prescription because I was due for my yearly appointment. I told the receptionist that I’d be happy to schedule an appointment with her immediately, but I still really needed them to call in one more month of pills for me in the interim because it was time for me to start my next pack. The receptionist flatly replied that I couldn’t get a refill until I saw the doctor. I said that this was fine, as long as she could get me in today, because I’m completely out of pills. The receptionist replied that their next available appointment was in three weeks, did not offer any suggestions or alternative solutions, and basically just said «tough sh-​t».
About the receptionist at Dr. Boter’s office. First of all, I had to call 3 times during normal business hours to even get someone to answer the phone. That’s not good protocol for any business, but especially for a doctor’s office. When I finally got an answer, the receptionist I spoke with was just a straight-​up nasty b-​tch. FTR, I’m fine with the brusque, business-​only communication style that NYC is famous for. I don’t take it personally. This woman is just straight-​up rude, unprofessional and dismissive. It is inexcusable for a doctor’s office to employ a receptionist with the interpersonal skills of a snotty 13-​year-​old girl. I asked her to please have Dr. Boter call me directly, but she never did. I don’t know if Dr. Boter ever got the message or not, but when I am forced to communicate with her through her receptionist, I don’t know that it really matters.
The bottom line is this: To unexpectedly cut a woman off from being able to take her oral contraception on time is just cruel, and more than that, a yearly invasive physical exam for oral contraception is not even medically necessary (link to article below in case you’re interested). It’s just another gratuitous thing that doctors offices can bill you for. That being said, I know that I can’t reform the entire American healthcare system with a one-​person uprising, so didn’t put up a fight whatsoever about scheduling an appointment when she said that I needed to (yes, I’m feisty as hell, but I still occasionally opt for the path of least resistance). The fact that their office couldn’t get me in for an appointment for 3 more weeks was totally out of my control. I obviously can’t just haphazardly skip a few weeks of taking birth control. Calling in one more month of pills for me in the interim should have been a no-​brainer. It would have been SO easy for them to do & had zero potential negative repercussions for their practice — it’s birth control, not Oxycontin for God’s sake, and it’s safe enough to be sold over the counter. But their refusal to fulfill this very simple request created a totally unnecessary, stressful, frustrating and high-​risk situation for me. Being a woman and being single-​handedly responsible for contraception is already enough of a burden without having to be under the «care» of an unreachable ob-​gyn with a practice on a twisted power trip. I ended up scheduling an appointment with a different gynecologist who was able to get me in the next day in order to get my refill.
TL;DR (or for those of you who don’t use reddit, a summary of my review, since I know it was really long): Being a patient of Dr. Boter is fine until any type of unforeseen issue arises when you need a human being on the other end of the line, which inevitably will happen at some point because most reproductive healthcare needs are personal and unpredictable. At those times, being her patient is awful, dysfunctional and frustrating.

Dr. Boter is knowledgeable, but the receptionist who works there should be replaced — no sense of urgency or appreciation of emergencies.

Dr. Boter is wonderful, but I cannot recommend her because it in nearly impossible to schedule an appointment with her and her front-​desk staff is incredibly unfriendly and unhelpful. If you call ten times, you will get someone to answer the phone once. If you do get a human, 50% of the time, you will be put on hold never to have the receptionist pick up again. If you leave a message, no one will call you back. It’s horrible.
Dr. Boter, if you are reading these reviews, please know that you are losing patients! I have been going to your practice since 2000 (I saw Dr. Beracha before you), but I will not return.

I booked this appointment through zocdoc and also saw this dr on my insurance list of doctors accepting new patients. When I got to the appointment I was informed that they no longer take my insurance and haven’t in a very very long time. My insurance information was given at the time I booked the appointment and no one bothered to call and tell me the don’t accept it anymore. I was very frustrated as I had arranged a babysitter just to make the appointment. This dr needs to make sure her insurance information is up to date. The front staff should be calling to verify appointments. I never met the dr, but after meeting the front desk staff I was not impressed at all.

Dr. Boter is great. I do agree with what other people are saying about the office staff, atleast over the phone are not very friendly or helpful. They can be abrupt, it’s really off-​putting.

Great experience. No wait, nice staff, thorough yet gentle exam. Dr. Botner seems very nice and caring. Listened and made suggestions. Didn’t ignore anything like my previous doc. Very happy I found her.

Best doctor I have ever been to and this is coming from a fellow doctor. Definitely worth the trip from Brooklyn. She takes the time to learn who you are and make you comfortable. Great bedside manner and very knowledgeable. The receptionist was sweet and welcoming. I have and will continue to recommend her to my friends in and around the city.

I’m so happy I used Unilocal to find Dr. Boter. She is extremely nice and patient. She will answer all your questions. She is very GENTLE and professional. I highly recommend.

I am so happy that I saw Dr Boter. She is the nicest Dr I have ever met. I am not a fan of going to the gyno, and I told her that. She totally understood and was doing everything she could to make me feel comfortable. Asked me about my job, my boyfriend, life, and before I knew it the exam was over. I just wanted to stay and talk to her all afternoon! What a sweet lady! I HIGHLY recommend her… in fact I took a bunch of business cards to give to my lady friends.
I did not think the office staff was rude. The lady at the front desk was very sweet and nice. The nurse who took my blood pressure wasn’t super outgoing, but I wouldn’t call her unfriendly.

I love Dr. Boter, I recommend her to all my friends. She’s patient, friendly, smart, good sense of humor, answers all your questions… everything you want in an OB/​GYN, (and oof! I have had some bad OB/GYN’s).
But…what I don’t understand, after going to her for several years, WHY oh WHY is her front desk staff so unfriendly? Every time I call, Jessica acts as if my 30 second phone call is putting her out. As if she’s not WORKING in a doctor’s office and her JOB isn’t to answer phones and talk to patients. Very strange. And when you show up at the office, it’s the same deal: they barely look you in the eye and only mumble 2 words at you. This, of course, makes me try harder to be friendlier, (maybe it’s me??), but to no avail. I don’t know what their problem is, but they always act as if you are interrupting their manicure or something.
Sorry — I JUST got off the phone with Jessica, and this has been a long-​running problem, but this shouldn’t discourage you from seeing Dr. Boter. She is GREAT and the nurses and medical assistants are always really nice, too. I’m not even going to take away a star for the front desk staff, because it would never stop me from seeing the fantastic Lana Boter.

She’s fine for routine issues but otherwise? Forget it. She recommended major surgery for me, yet didn’t even bother to have my medical records in front of her for our appointment. Didn’t even go get them when I asked questions about why I needed the surgery, instead giving me vague answers. I left and never returned. Another money-​grubbing ghoul of a doctor. Avoid at all costs.

Ordered two unnecessary tests. Aside from the hassle of extra appointments, insurance didn’t cover all costs so I had to pay out of pocket. (All results came back negative. The radiologist thought I was crazy for coming in the first place, she even asked why did the Dr. say you need this??)
Office staff is not helpful and at time rude on the phone and in person.

Dr. Boter is great! She’s experienced, very knowledgeable, and cuts to the chase. She gives off a personable and trusting aura, which made me feel comfortable asking as many questions as I needed to. Bonus, she’s funny and easy to talk to.
highly recommend!

Dr. Boter is wonderful. She’s gentle and kind, and she has a great bedside manner, which is really important to me. I’ve had a few really awful, unpleasant experiences with OB-​GYNs in the past (mostly through my college’s student health center, when I was a student… shudder), but visiting Dr. Boter is like a breath of fresh air. She’s very patient and a great listener, and she’ll chat with me when I launch into nervous chatter mode while, you know, getting down to business. And of course, she’s knowledgeable and great at putting things in perspective.
Her staff is also super nice. Not in a cuddly, frilly way, but in a competent, effective way, free of the attitude that’s the hallmark of New York customer service.
Bottom line: she’s great. Great listener, knowledgeable doctor, has a light hand, and a friendly lady. I recommend her to all of my friends (and fellow Unilocalers).

I moved from my old neighborhood where my old doctor was, and since I was kind of «eh» about him anyway, I decided to try someone new. I needed a routine checkup and Dr. Boter was recommended to me by a coworker (same insurance, yipee).
I was a little skeptical on arriving at her office, but the staff was very welcoming. I’m someone who gets nervous when going to the doctor, for no real reason, but when I met Dr. Boter I felt she was very easy to talk to. She answered all my questions and was generally helpful and friendly. I had to get some blood taken as well, and the assistant who did that was also very kind, and gentle with my crappy veins.
I am so happy to have found a doctor I really like!