KFC

Terrible customer service. They gave me dirty looks when my umbrella dripped water on the floor. Then wouldn’t let me use the restroom because they needed to mop it. Don’t waste your time here.

Have been coming to this location for quite some time but on ¹²⁄₃ I came in for the $ 20 fill up meal. The cashier who helped me was very nice and friendly, we spoke about the military because he noticed my military card.
When I got home, I was missing a piece of chicken, got loose corn instead of on the cob which I specifically asked for, got 2 large mashed potatoes but small 1 gravy, missing the ½ gallon lemonade and found 2 hairs in the biscuits. I called up right away and spoke to Ariana. She asked me if I could come back but I told her I was far from the location and couldn’t. She told me to come back the next day and the manager will redo my order.
I went back the next day and was greeted by the same cashier as the night before who was very helpful. He called over the manager, told her I spoke to Ariana and had my repeat what happened.
The manager huffed and puffed about it showing no concern about my problematic order. She walked away and started putting together my order without saying anything. She brought everything packed up and asked «is that it?»
I replied — yes but is it corn on the cob?
She huffed and puffed and yelled yasssssss with her hands and long nails up in the air.
I looked in the bag and asked — what about the lemonade?
She responded — «it don’t come with it, the sign is wrong»
So I said — alright if you say so, grabbed my bag and left. I hope the franchise owner sees this and realizes not to skimp on the quality of their staff. Promote people who are qualified to handle problems and can speak properly to customers instead of promoting people simply because they’ve worked there longer or claim to have management experience on their resume.

I’m here now at 1109 no ice the cashiers are rude they over changed me for my meal they not letting people use the bathroom talking it’s out of order a bad kfc experience talking to people rude would come here again please get better people to work not this rude people thank you

I was here yesterday for some post drinking food yesterday. I ordered the chicken pot pie because I wanted food to go and it seemed the easiest option. t didn’t take me long to get my food.

They forgot my order and just substituted fries for mash potatoes. I didn’t notice until I got home so it was quite frustrating. The customer service was horrible and their menu is incomplete.

Service was quick yeah that’s what fast food is for! Maybe I’m crazy for expecting quality out of a chain of kfc but the food was not good at all! I’ve had much better kfc in other places. Staff was rude too. Not planning on going back. Two stars cause it’s almost what it should be, but worse than expected.

Not the type of KFC that I wanted to went to with some friends. I am a friendly person and I always hangout with my friends. It’s been a long times since I didn’t had KFC wings so I recommend this place for to us eat.
Didn’t know that they are already bad in so many levels.
Couldn’t believe that they became like this.

I love KFC, but this is the WORST I’ve ever had! 2 months ago, down south, i had amazing KFC. Here, they serve dried, old crap! I’ve never had worse!~ And they use smaller chickens here. I’ve never seen such a small breast! The employees attitude sucks too. If you love KFC the way i do avoid this over priced, undersized dried up crap! Go to a better KFC! (Now I see all the bad reviews this franchise has! They are correct! AVOID THIS KFC!) KFC should revoke this franchise!

Two words: Outrageous, offensive. I asked for no bacon THREE TIMES, but they put it in anwyay. I gave these people a chance to make it right after I took a cab home, and what did they say? «We can’t do that.» Again, three times while I was waiting I asked them not to put bacon in my sandwich.
Again, I took a cab home, and what did I find? Bacon! I called back. I said, pay for my cab ride to you, then back, or deliver the correct sandwich to me, then I won’t write a bad review. They said no, we can’t do that. Then, I said give me 10 sandwiches for making me come back in the middle of the night, but they said no, we can’t do that. Go ahead, give us a bad review. They said they welcomed a bad Unilocal review in fact. So what can I say? This place is DISRESPECTFUL, and has to regard for requests for no PORK/​BACON.

Haven’t gone to KFC in years. Had my nephew with me this weekend and after an afternoon at Union Sq park, he was begging for KFC. I brought him to this KFC. There were two young women at the register. I was the only one on line so I went right up and they began to take my order. Despite my 9yr old nephew and I being right in front of them, one of the cashiers was complaining to the other about some personal situation, throwing the F word around like it didn’t matter. So unprofessional and rude. Bön Qui Qui status. We got our food quickly and sat down. I didn’t even get to finish my meal — the chicken tasted like it was fried in extremely old/​dirty oil. While we were eating a homeless man came in wanting to use the restroom, but they locked the door on him so he began arguing with the staff. That lasted for about 15minutes. To top it off, I started to feel sick once we were on our way home. I think it was the food. No bueno.

This place serves green chicken, i.e. chicken with nasty green chunks inside it. SO gross.

Kinda sad there aren’t many KFCs anymore in the city (the ones on 34^th st and 42^nd st are closed down) so I had to go to the 14^th street location. The place is fairly kept up to standards but I can see some people tend to loiter there for the television. When I crave for some kfc or wedges, I come here.

Disgusting — even after drinking.
Stopped in with my girls for some wedges and chicken. Walked out with the dryest, grossest meal ever. Chicken strips were dry, biscuit was as hard as a rock (WTH?!) and wedges cold. My diet Pepsi tasted like flat syrup.
Store was in need of a cleaning. Cashier was sweet but «Chris» the expediter was in a foul mood and should have considered taking the day off.
Would not visit again.

There is always something wrong with their cash register or receipt printer. The last time I was here, the manager had to use a calculator. This time around, the cashier said «remember your number or else you won’t get any food!» In addition, it seems that there’s a really high turnover of staff. I’ve been here maybe three times in the past two years, and it’s always a painstaking scene of training, tonight it was «hit this button here, press that button there… no… you did it wrong, let’s start all over again…» Also, the employees aren’t exactly what I’d ever consider professional, a muscular man came in and placed an order, as he was filling his soda, a male cashier said «I’d like to get on top of that,» and a female food server said «mmm, I’d like to have that on top of me.» And beware of homeless people sleeping in the bathroom! Oh, glorious KFC.

Never again! I went to this KFC while walking my puppy for a quick solution to dinner. The cashier tells me that I can’t be served because they don’t allow animals. I knew I was taking a chance going in with my dog but before I could turn around and walk out, the cashier made an offensive comment along the lines of «Does he understand english? I know he hears me talking to him.» To make a long story short, this location has very poor customer service. They are rude and don’t seem very eager to help.
I will not be eating here again!

Its pretty sad when some of my better meals this week included fast food. This week, I ordered a mashed potato bowl and a small chicken meal for take out but decided to eat in for the bowl because it was so cold. The bowl was packed with yummy potatoes, gravy, corn and chicken.
My only complaint is that this location does not have crispy chicken unless u want it spicy.
Oh, and there are a few homeless people that come in and out of the location but the staff is nice and the place is clean so its ok. They even have a large flatscreen tv.

A place so nice, I ate there twice!
I can’t fault this place. Both times I ate there I received the correct order promptly and with friendly service. To be honest, if I worked there and had to deal with some of the jagoffs* that stumble through the door, I’d be a lot less patient.
For being in a marginally seedy part of town, the place wasn’t filthy.
I give this place three wings up!
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it’s a Pittsburgh thing, it’s not obscene

It’s a KFC. Food is franchised.
Service is not and it sucks here.

I ate the bones!
KFC has always been a guilty pleasure. As a child of immigrant parents and a latchkey kid, KFC was one of the only «American» dining options available to me in my youth. Every time, my parents came home with that red and white tub, it would be a joyous occasion. To this day, I still hold KFC’s coleslaw and mash potatoes as my gold standard for both dishes. And don’t get me started on the wet naps. I hoarded KFC wet naps like they would be the currency of the post-​apocalyptic future that I dreamed of.
That being said, KFC has gone down in quality. Every time I go in recent years, the chain has failed me in quality. I came in to get the new boneless chicken and found that each piece I ate was inconsistent. Some pieces would be fresh, while others would be quite rubbery. You could visibly see the difference as the rubbery piece would be darker than the fresher pieces. Full disclosure, I still ate it.
The service at this location is decent for a fast food joint, but I think I’ll only come back to the chain when I’m drunk. If you ever see me here, feel free to tell me, «Go home Ed, you’re drunk!» Because I probably am.

This review is for the chicken littles. We were passing by and hungry after some drinks and wanted to try something new.
Décor:
Standard KFC, slightly dirty
Service:
Its KFC, don’t expect much.
Food:
Chicken Little:
— Think chicken finger, sandwiched in between two finger sized buns. It was small, bite sized. Pretty tasty.
— In theory this would be great if served fresh, but ours was stale and just warm, the chicken was warm, dry and not crispy at all.