Kapri Cleaners 2

Mr. Song, his wife and son, and Marcello are awesome. They run an awesome business. My husband is super into them so I kind of married into this arrangement (I had my own thing going on Avenue B).
They lost a silk shirt of mine, early in our arrangement, and I can’t guarantee that they even lost it because I was in the process of moving in with my man, and they literally asked me what the cost of replacement would be, and offered it to me. I declined because the intention was so right on (and I wasn’t positive it was their mistake).
Like any local business, if you are loyal to them, they’ll be incredibly loyal to you. Five stars. Great business. Marcello picks up and delivers for free! He is often at our door around 8am. Really nice guy.

I love these guys! I am so lazy that I have the delivery option on my phone on an app, and can literally just click a button and they will be here to get my laundry and dry cleaning within 30mins! I do the wash&fold with delivery (and definitely pay a premium to do so). BUT I live on a 6 floor walkup and am too weak to carry everything up and down on my own. :) Super thankful for the delivery option!

REALLY DISHONEST BUSINESS.
I hate this place but keep coming back because:
1) they are really close to home
2) I am lazy
3) I wear heels to work.
Don’t drop anything off here unless the wife is at the counter! The husband likes to just «tap, tap, tap» on the computer and make up prices along the way.
The signs visibly say: $ 10 min for the first 10 lbs of laundry. $ 2.00 for wash/​press shirt.
However, there are upcharges for being a female. He charged me $ 6.50 to wash/​press my plain button down cotton shirt and $ 14.50 for 5lbs of laundry because the signs are for MEN only. When I questioned it, he oh so kindly yelled at me to ask about pricing before making him enter it into the system.
Grievances:
1) I think I just went back to 1870
2) Dishonest pricing and expensive to begin with
3) This is an OCD thing for me: They fold shirts/​t-​shirts inside out, which is just plain weird.
Two stars for the wife, delivery service and they take credit cards.

These guys saved my life! 4 hours before a wedding i discovered my tux shirt does not fit! I frantically buy a shirt and race to Kapri Cleaners 2. Not only did they press the shirt for me, they also changed the buttons in 30 minutes! Excellent service with a smile!

The best! They do an incredible job with dry cleaning and are very well priced. Pickup and delivery is a breeze and everyone is super nice. Brooklyn prices in manhattan! This is my go-​to place.

Nice people, nice service, and decent job of cleaning your clothes. The prices are reasonable, and things can be ready the next day. One of the few next days in the neighborhood, and who won’t bitch you out for it.

Always on time and cheap too. I wouldve given them 5 stars if my clothes came back without stains and smelled clean. never going here again!

Always on time,
Very nice,
Never lost anything there and everything is always clean

These guys are OK for day to day dry-​cleaning stuff, as expected, but the dad is clueless and the son is an arrogant douchebag should any issue arise.
Didn’t get the stain out? Too bad!
Him and his father could never do wrong, cleaning is what they do!
They don’t honor their own fine print and probably don’t even know what it means.
They’ll say hi and everything, but NO understanding of customer service — expected from this type of person. They don’t get the job done and don’t know how to speak to their customers, on multiple occasions I have dealt with it.
There are plenty of options nearby that won’t treat you like shit and act like they don’t know what you’re talking about half the time.
Never again.

I’ll start by saying the customer service here is great. Everytime I call they are prompt and work to figure out a time to pick-​up/​drop-​off my laundry and dry cleaning (unlike other places I’ve experienced in the area that tell you no flat out or stall or give you the run around). The guy that delivers the laundry is so nice, he always gets my name wrong, but calls me «my friend» and writes nice thank yous on the receipts. I never have cash, so when i do i try to tip him nicely… nevertheless, he’s still so friendly! once my boyfriend moved in they even started dividing up which cards they will put the laundry/​dry cleaning on and store both in their system… i can’t imagine other places that would do that in the area. the laundry is affordable. usually runs my boyfriend and i about $ 30 every few weeks for lots of clothing/​bedding/​towels/​etc., but the dry cleaning is expensive. we get a lot done, but every time we say prices are a bit too high. but, i think it might be worth it since it’s hard to find a place you can trust. yes, sometimes things are lost, or added that aren’t mine, or they can’t get a stain out, or once one appeared with some weird explaination, but they’re doing mass work, and saving me time and energy. so overall, it’s worth it.

We started having our laundry and dry cleaning picked up and it was decent. After 6 months, the service deteriorated. Several lost items, random underwear returned to us in our wash in fold (not ones we owned), and the business hours became inconsistent. Kapri says they open from 7am-​7pm M-​F but often we would call at 7:15am and no one would pick up. Also, the owner is very difficult to understand as is his wife. For what you pay, the service and friendliness factor needs to be raised. We no longer go to Kapri. The pick-​up service was the only real convenience that kept us there longer than we planned since there are few places in the neighborhood with pick-​up service.

I get my dry cleaning done here. Very friendly, family owned business, where they really make an effort to know and accommodate their habitual customers. My clothes are always on time, and they generally do an excellent job. I have also had several alterations done here, easy walk-​in and expeditious service.
My only complaint is that it is a tad bit pricey (especially the alterations), and their hours are not great (they close at 7 on weeknights — although they are open early). However, I am willing to pay that fee to support a local business with great service.

I get cleaning done here. It is pricey, but they do a good job. What is exceptional about their services is the tailoring. I took two pairs of slacks here, one of them lined. They took frumpy looking pants, that I looked ridiculous in and turned them into my dream slacks in just a few days. They fit perfectly.
After seeing what they did with my pants, I wouldn’t hesitate to take anything there to be tailored.

I use them for tailoring, dry cleaning and laundry. Very friendly service and they pick up and drop off laundry if you need.

Best place around. The shirts always come back well pressed and they did top notch alterations of few of my suites.

I have only used them for tailoring and they are very good! I brought my jeans here to hem and told them to keep the original seam and they did such a good job, I didn’t even notice where was the work done. Also, had a dress tailored here as well. For most common tailor jobs, I would trust them. A bit pricey, though. Cost around 18 – 20 to hem the jeans the last time I was there. Probably more now.

I’ve been using this cleaners forever. They are quick, professional and friendly. Their work is excellent, no weird chemical smells or bad pressing and the prices are fair. You cant go wrong with this lovely family run business… and they have the cutest dog!

Great, speedy, quality service

Darn, I was hoping I’d be the first to rate this little joint. I was recommended to this location by a former co-​worker since I needed an original hem for my jeans taken in.
For those of you who had never had this experience of doing so, an experienced tailor can take your original hem and sew it back on depending on how short you need your tailoring for your jeans. Once complete, the jeans look like they have never been touched. Do not go the ghetto way and get your jeans just sewn under, this will look like something your g-​ma would do back in the day.
Anyway, the owner is super-​friendly and does a great job! I would highly recommend this place for all your denim pants. It’s a bit far from the train, but worth the walk. The awning should say Kapri Cleaners 2 even though there isn’t an original location according to the owner.

I wouldn’t exactly say that I’m qualified to rate a dry cleaner, but everything I’ve brought to them has turned out ok. I’ve gotten about a half dozen things dry cleaned there, and I’ve had 3 pairs of pants hemmed.
Since I don’t really have long standing relationships with any dry cleaners its hard to tell, but at least for now I’m comfortable with these guys. No complaints, but I wouldn’t say I’m super impressed.