JoS A Bank

I was a groomsmen in a wedding. My friend picked Jos. A Bank so that it would be convenient for his wedding entourage (which was coming from far and wide). It was everything but convenient. They sent my suit with the wrong color pants 4 days before the wedding. A new shipment was ordered to arrive the day before the wedding. When it arrived, they were 3 sizes too big. Luckily, there was an old Italian guy who could have sewn a suit out of a table cloth if needed. There are no better tailors in the world than the Italians. He took the huge pants and made me a perfectly tailored suit. However, it made me miss the reception dinner and my stress level was through the roof. In the end, I will still shop there because their clothing is extremely well-​made. However, their back room is SERIOUSLY lacking. Corporate should be absolutely ashamed of themselves for not supporting their highly professional, hardworking salesforce. Go to HELL corporate office! Thanks to the wonderful sales staff and that old Italian dude.

I went in last night for a fitting, and Tracy was extremely helpful. He provided exceptional customer service, which has been a rare experience for me these days.
Definitely recommend him, and this store.

I went to Jos. A. Bank on Tuesday 1÷20÷15 to buy my first suit for an upcoming interview. Mr. Ferreri was the sales executive that helped me through the whole process from choosing the suit, a pair of shoes, a perfectly matched belt, and shirt with a great matching tie. I was impressed by both the professionalism and knowledge Mr. Ferreri had throughout (not to mention patience). By far the best shopping experience I have had and will continue to come back for their collections and staff. The prices were great, but the assistance was better!

This jos a banks is great. I usually shop at jos a bank for dress shirts and ties.
Experience. I had purchased a sweater vest for a event in December. I was looking to purchase a brown and dark blue tie to compliment my sweater vest. I went to the store with the picture of sweater vest. A sales person assisted me. I told him I was a member and have shopped at 3 other locations. He got the manager, the manager was great. They paired a tie to my sweater vest. I was very pleased. I ended up ordering some short sleeve dress shirts while I was there. I also bought 3 more ties. The problem was the stuff I saw in there catalog they dident have in stock at the broadway store. I was headed back upstate and the manager told me that he would ship whatever I needed upstate for me. if I wanted it delivered to my local store it would be free. If I wanted it to my house I would have to pay shipping. I have everything being sent to my house.
I have been to 2 other jos a banks in state and out of state. Service has always been great. They treat you the same as if I was shopping on the upper east side @ burberry or gucci or LV just way cheaper prices. I have some expensive clothing from YSL. Jos a bank top of the line stuff is similar looking. People couldn’t tell the difference. Between a YSL tie and a jos a bank tie unless someone asked you. I’m not implying that one is better than the other. I am a firm believer (you get what you pay for). Good quality stuff that will not kill the bank but will have you looking good. I know one of the anchors on fox 5 news. He has told me that he shops at jos a bank. They have business casual all the way to wedding and event wear.
Overall I will continue to shop at jos a banks. There customer service is great. Never had a bad experience. The outside of the store looks nice also it’s not just glass windows with items in side. This place has character.
PROS:
— great service
— friendly accommodating manager
— good selection

Update: Our wedding was this past Sunday. One groomsman received pants with one leg shorter than the other. Another groomsman received his suit with no pants… but pants are overrated anyway, right? You can’t make this stuff up. Everything eventually worked out in the end.

Brett hooked me up

Baker did a great job making sure my suit was ready on time and had great recommendations when it came to picking out the accessories. He was a true professional and has earned my future business.

Great experience. They even expedited my alterations for free. I will definitely be going back again!

If only *all* salespeople were as terrific as the ones at this store! We went there today for the first time, as it’s conveniently located next to NYU Hospital’s Trinity Medical Center — and even though my husband wasn’t feeling well, I insisted we check out the sale (which continues through Friday of this week, and they have a *lot* of nice items on sale for very reasonable prices). All of the salespeople at this location were incredibly pleasant, but the one who helped my husband — Brett — was *exceptional*; he was very helpful but not at all high-​pressure, he was very knowledgeable, and he had a great/​dry sense of humor. We also met the store manager — Joshua — who was really friendly and he also had a terrific sense of humor. The store is *much* larger than you’d ever imagine from the exterior and it’s very attractively laid-​out. Also; if you’ve had a bad experience at the Madison Avenue store (as happened to us the last time), do yourself a favor and visit this location.
(Update on 7÷12÷13): I was there today and the very nice saleswoman even remembered me from January, but meanwhile I discovered that Joshua (store manager) has become the manager of the Madison Avenue store.
(Update on 2÷24÷14): Another doctor’s visit at Trinity and another stop at this store afterwards, where — naturally — my husband found several nice items on sale. The salesman who helped him — Raymond — was another really friendly & helpful person. If only all stores were run as wonderfully as this one…