Jade Day Spa

Got the groupon as a present for massage, wrap, and bath for two. My best friend and I went today and it was amazing!!! I would definitely recommend this spa. The two women that helped us were sweethearts and so nice and efficient. Atmosphere was so relaxing, quiet and calm. I will definitely be returning.

Loved this place. The women that took care of my friend and I were so sweet. We did the $ 189 groupon deal. The massage was 30 min, with a wrap and exfoliating scrub. We saw the earlier negative reviews and had no such experience. Nothing was mentioned about tip and they were so grateful when we tipped at the end. And we were 15 minutes late and they were perfectly accommodating. We had no problem setting up our appointment at all. We loved everything about our experience and will be back.

I purchased a Groupon and made an appointment as the voucher stated. I made an appointment for 12 pm Friday the receptionist took my information and told me I was all set. It was a hard conversation because I could barely understand what she was saying. I arrive on Friday 30 mins prior to my appointment and the reception tells me that they have no appointment written and I can call and make an appointment for another day. I explained to her I already did that. Then the other woman starts rudely speaking in Chinese. I left the place upset and no spa. Groupon was great gave me a refund for the lack of professionalism of this place.

Not happy at all. Last time I came the lady was VERY rude when I called & said I was running a little late (8−10mins coming from a Drs appt). Even when I arrived she was rude when I apologized. Yesterday I called made a 1:30pm appt., I arrived at 1:27pm & they had me waiting forever. Finally they started my pedicure at 1:52pm. Now she’s trying to RUSH through my pedicure & not doing a good job. In less than 10 minutes, she’s ready to polish. Polish off, cuticles & exfoliation done, REALLY?! I called her out in it & now she’s actually doing my cuticles. Won’t be coming back here again

I come every time I’m in town and Linda is the best. No frills mani and pedi and perfect every time. Doesn’t matter what part of town I’m in I come here for my nail treatments

Despite of all the negative reviews on their mani/​padi service, my sister and I decide to try out their special on groupon. They offered a 90 min package which includes the following:
«Full-​body exfoliation (a $ 70 value)
* Choice of green-​tea, mud, detox, collagen, or signature body wrap (up to a $ 120 value)
* Herbal bath and steam (a $ 50 value)
* 30-​minute Swedish massage (a $ 45 value)»
When we go there the lady rushed us to get changed and into the shower. Only one of us got a «herbal bath»
When they started to do the full body exfoliation, they never asked us if we wanted green-​tea, mud, detox, college, or signature body wrap. They simply applied the stuff for exfoliation then bunch of hot towels then wrapped us up in clear plastic. WHICH WE DID NOT WANT! When we asked them they said oh that’s a different price. that’s not included in the package. Well I just copy pasted the offer from their website.
Then come the Swedish message– The worst message I have every gotten in my life! my shoulder, back and arms hurt as if I just got out of cross fit.
Best part is, despite of our disappointment they kept asking me to leave a tip so I left a 20 but I never every going back there even if its for FREE!!!
Please don’t do the same mistake as I did.

I called to make an appt for a mani/​pedi with my Groupon at 3:30pm and asked for a 6pm time slot. I was told they could only do 5pm so I left work early, rushed over, and ended up sitting and waiting until 5:40pm. The reason given was, «Someone didn’t show up.» It doesn’t matter how good the service was after this, the inconvenience and inconsiderate scheduling makes this a three star experience. For the record, when the technician did show up she was apologetic and did a good job. But really, there is probably a reason there was no one here and only three people working at on a Thursday evening on busy 34^th St. There’s too many other places that have their act together to choose from so I’ll definitely never come back.

First let me start by saying that I have been here many times before and have always felt I had decent service and a good pedicure. But my last few times here were not decent. I saw a woman named Linda the last time and she cut my cuticles so haphazardly they were bleeding. This time I was less than thrilled to have her again but thought, well people deserve second chances. I had a 10 minute massage which was actually not relaxing and somewhat painful. But the worst was when I went to pay I gave her $ 6 on a $ 35 dollar tab which is 17%! for service that wasn’t even that good — and she gave me attitude?! I don’t normally complain about a particular person but someone else on this site also had a problem with her. Her employers should tell her to keep her mouth shut if she wants to keep her job.

Waste of time and money used a groupon for a mani pedi, the women cut so deep into my cuticles that it was painful, almost bleeding. To top it off, at the end of my mani and pedi this chick just sits there, talking, on her phone with her back faced to me the whole time! Then when I ask to have my feet wrapped she just hands me two pieces of selafaine wrap.
Management, use that fancy framed NYU diploma plastered on the wall of your establishment and bother to actually train your employees in PROPER client services etiquette please (regardless if they use a Groupon, Lifebooker or are paying full price of your services)

I was referred here by dear friends and The exfoliation + 30 mins package was AMAZING so incredibly thorough and relaxing. Highly recommended. You first start in a hot exfoliating bath then full body scrub and wrap followed by a hot shower and relaxing massage to finish up. I feel amazing

This place is simply amazing. I have been going here off and on again for the past 3 years and I’ve had nothing but the best experiences here! The staff is kind, manicures and pedicures are consistently good and the place does not smell like nail polish (horray!). The décor is simply clean cut, simple, yet elegant. It’s truly a spa experience.
I’ve brought several friends here and they all love the experience and the manicures! I honestly don’t see what all these negative reviews are about!

I came here via Groupon and will NOT be returning.
Ladies, listen up: when you go a nail salon, pay attention to how they handle their instruments. Just because they open the pack of instruments from a blue sterilization bag, it doesn’t mean it’s been sterilized… as I was horrified to learn at this place. As I was getting my nails painted, I saw one of the workers (who had just finished with another client), take the used instruments, put it in a new sterilization bag, seal it, and put it in her drawer! First and foremost, dirty instruments should be soaked/​washed/​rinsed to at least remove any debris left on/​dried the instrument. Otherwise, the sterilizer will «bake» someone else’s dried skin on the instrument. Afterwards, she should have put the washed and dried instruments in a sterilization bag and put it in or near the sterilizer, NOT in a drawer!
After I saw this, I looked down at the sterilization bag that held the instruments that the woman had been using on me. I flipped it over to see the paper side of the bag which has an arrow that changes color to indicate whether or not the bag had reached the necessary temperature to achieve sterilization (the bag says on the back that the pink arrow should turn brown. It had not). In fact, the bag looked relatively unwrinkled. The back paper side of a sterilized bag should look like it was wet/​steamed and then baked, ie wrinkled and slightly discolored. It should not look new. I just assumed that since I saw her open a sterilization bag, that it had indeed been sterilized!
This is absolutely disgusting and inexcusable. With the cutting of cuticles, there is always a risk for fungal, bacterial, or viral infections.
Ladies, I encourage you to examine the practices of these nail salons. And I certainly wouldn’t trust the ones where they throw the instruments in a UV oven as I highly doubt they bother to keep track of the time the instruments are required to be exposed to UV light to be sterilized (at least the sterilizer has a set timer… assuming they use it!).

I have to admit that I stumbled upon this place by chance on my way home from work. I happened to have needed a waxing desperately (seriously I looked like a bear) the place looked descent so I said, why not give it a try. The women that worked on me was very friendly and helpful, she did a quick job and I only had minimal pain (less then I ever experienced). After I was done the waxing I decided I’ll go for a pedicure, and she once again did a great job, cutting my nails and massaging my legs etc… She told me for 10 dollars she could give me a 10 minute massage after the pedicure, and I went for it even though I felt like she was being a bit to pushy. However it payed off! The massage was absolutely great, and she even gave me 4 minutes extra time! That was nice.
Anyway to make a long story short, why is one star missing? Service was great, staff were extremely friendly and helpful, spa is beautiful and clean. However, when it came time to pay the women was extremely pushy that I give a bigger tip and to me that was sort of not nice and beggar like. I offered a nice amount originally so why don’t you take it, say thank you, and show appreciation. As a customer no one is obligated to tip unless services were up to par and I felt she did a great job and tipped her 15 dollars, however she felt that she deserved double. I gave her a few more dollars, thanked her, and told her that I would certainly be back. I’ll b back since there were many pros however the tipping issue, that’ll have to be resolved someday. I might just one time speak up.

I came thanks to trusty Groupon for a steam, scrub, wrap and 30 minute massage special. The ladies were super sweet. Like, AWESOMELY accommodating, and the facility is elegant and pristine. I fell in love with it right away and know I’ll be back with my husband.
Notable pro: awesome sample package felt like I was in for hours and definitely great value for the deal.
Notable con: though the women are awesomely kind, they can be a bit chatty. One in particular I really connected with — Linda, but her sweet chatty may not be suitable for every customer if you are wanting to be in total solitude. I have an abundance of sense of humor and appreciated her gesture for sharing, by may not be for all.
**I am a spa buff and anal about service if that helps
at all in your decision to give them a try :-)
I’ll be back!

The store front looks tiny, but this place is actually quite big and spacious. There’s a lower level floor for pedicures and massages once you walk past the manicure stations. They have complimentary tea and water.
I purchased a Groupon deal and had no issues making a reservation over the phone. However when I got there, they said I wasn’t in their appointment book. Uh what? The place was empty on a Friday afternoon though, so they said they could «accommodate us.» We were the only ones there and the nail tech was on their phone and what not.
The pedicure was alright, pretty standard nothing spectacular.
For the manicure, this is where all the issues started. By that time all the mishaps happened, my boyfriend already paid and tipped them, so I couldn’t even explain the mishaps. We tipped them generously and she was grateful but her skills lacked. After they cleaned my nails, I have to get up and go wash my hands… er huh? The manicurist burned my hand with the hot towel by placing the hot towel on my skin for more than 5 secs! Her painting skills also needs training – I would not trust her with my cuticles if she couldn’t even get the basics down. she painted on my skin multiple times and largely didn’t paint to the edges.
The whole process only took 30 mins with 5 mins for drying time. Sadly, no matter how convenient it is, I will not be back.

Do NOT recommend this place. After making an appointment for a special they had online, which I confirmed upon making the appointment and arriving, they still convinced me it was much more expensive after I had already received all my services. The mani /​pedi was rushed and not high quality. The massage was slightly uncomfortable, the staff kept walking in during the massage and talking to the masseuse, and he kept burping!!!
Finally, upon checking out, the front desk harassed me and told me I was REQUIRED to leave 20% (even after telling me my services were $ 20 more than originally advertised). Not worth it

Correction: I’ve been here only once. Checked in again by mistake. Definitely will not be making this mistake in reality.
I used a groupon deal for a spa mani and pedi. I bought and used the groupon same day as a walk-​in. Usually they prefer for you to make an appointment first rather than walk-​in, however the lady made an «exception» for me (…only 2 other customers in the huge place and 2 free techs on their phones. Woo! She totally went out of her way for that one there. So grateful. *Sarcasm*)
The interior is very nice and relaxing; I was choosing a color and was asked to «please choose the color faster). Uhh. I literally just got there though. What is the rush!!!
Anyway, off to the pedi, I had a pretty pleasant experience there. The technician (Linda) took her time and complimented me and my feet a little too much. Seemed fishy.
Next during the mani, now this is where things went a bit sour. Her service was great no problem there. But her attitude was just way too snobby. I’m not sure if she was trying to make me feel like I am at the utmost upscale spa in the area and trying to guilt trip me into making sure I leave a «great tip». Her attitude was just too snobby. She kept comparing the spa to the «inferior» spas in Brooklyn or Bronx (I had told her I am from Brooklyn). Anyway, I asked her if she did designs and her response was «Honey… This not Brooklyn or Bronx… we give nice massage, exfoliate, no designs… Design for black people…» …WHAT… No seriously… WTF???
So so so obnoxious… What on earth. I didn’t know what to say to her, I had a hard time processing what I just heard.
If she kept her mouth shut, I would’ve given this place maybe 4 stars…
Definitely won’t be going back to this place… Ridiculous.

Couldn’t be worse…
No any artistic skills on doing nail & the most awful attitude to treat clients…
I usually do manicure in a Japanese spa in upper east side. I went to this place to take off my manicure and had the worst experience ever. Really shameful…

After a bad red eye flight I knew I needed massage after work. Found a groupon for a full spa package with massage and body wrap. I called the spa to see if they could take me for a 7pm, they close at 9 so the 2hr treatment would just fit. They were polite and friendly on the phone and booked my appointment.
I arrived a little early and they took my groupon information and offered me tea and water. In less than 5 minutes a woman came and took me to the back. The facilities were clean, well maintained and well decorated.
Started with an amazing mineral bath in a wood soaking tub followed by a scrub and wrap, then I showered and laid down for my massage. The masseus had a great touch! Perfect pressure, I was thrilled. She was also very respectful and professional.

So I went here for my second appointment thru Groupon and this time the service left A LOT to be desired.
I was berated and harassed into giving a 20% tip. The lady actually busted out her calculator and told me to ‘think about what I was doing.’ What a ridiculous way to retain customers and have them return to your place of business.
The Asian lady was rude and totally did not understand the concept of what a ‘tip’ is. There was no massage of any kind (before tip) and the mani/​pedi was decent but not at all memorable. It was a very basic service with trimming of cuticles, filing and nail polish.
I walked out of there and actually wanted to take the tip I had given back as they were so undeserving! Don’t do a Groupon if you are going to harass your customers into giving 20% tip! It’s pathetic and rude!