J & Y Cleaners

The worst cleaners around the East Village. Avoid this place at all cost! My dry cleaning came back to me as I dropped it off and needed to send it back. It came back unfinished again. The owner raised his voice at me when I questioned how this keeps happening and then asked if I understand English! I’m shaking my head in disgust as I write this.

Super nice people who actually care. I was running late the second night in a row, but they came and delivered my stuff to me after close and all I had to say was please. Granted they probably knew I was in desperate need of clean clothes, but the point is they pulled through. I’ll definitely take my business there again. Also, I recommend going here over Lin Laundry 100x over because there is no contest between the experience I had there and the one I had here.

Recently moved nearby and was hoping that this would be a reliable place to get laundry done… very quickly learned otherwise. Have done both dry cleaning and was and fold here for a few months but will not be returning (which is 90 cents per pound despite another review on here). First time taking shirts to be dry cleaned I had to take a shirt back because it wasn’t clean and was visibly dirty. I was disappointed but they cleaned it at no cost so I was ok. Then there were clothes missing from my wash and fold — basically the biggest mistake they can make is full on not giving me clothes back. Went to them to remedy this and they told me they would call the factory and would call me in the next three days. Did not receive a call so I went back to them the next week and they said the factory was still looking for it and it may take 2 – 3 weeks… I am still waiting but refuse to bring any more of my stuff here.

Ive been dropping my stuff off here weekly for a few months and my main complaints are that they must set the dryer to «nuclear» because all of the lace on my underwear has kind of melted and is now disintegrating. Also almost every time one of my tops comes back with a bunch of black marks on it and Ive had to hand wash the top to get the marks out. Otherwise they are pretty reasonably priced and prompt.

I’ve been here two different times for dress alterations and John has always done a great job. His prices are also very reasonable.

They lost few items from my laundry.
Then screamed at me.
Then accused me of lying.
Then admitted that they tried to charge me more.
I would give you 0 stars if i could

good job, good prices. much better than competition in the neighborhood.

Tellers you crazy! This guy and place is so not good. I could have closed my eyes and used scissors to my dress and done a better hem job.

This place is amazing — and John is an incredibly talented tailor! I brought my wedding dress here on a tip from a friend — its a no frills establishment but the service is excellent. John took so much time to make sure he got the tailoring done just right. His prices are very reasonable. He is totally out of my way, but I will always go back now because I know he will do a great job!

The skinny:
— 85¢/pound wash and fold
— Very responsive to requests to remove specific stains during dry cleaning
— Reasonable dry cleaning prices for the area
— Free delivery in the area (just call and they’ll arrange a time)
When I moved to the area, I did a lot of research on Unilocal!before settling on J&Y as the place I was going to give a shot. While wary about some of the negative reviews, their very convenient location and their low prices made them the place to test out. So far, I’ve been very pleased. I think they’ve addressed the management and process issues that caused some of the complaints on Unilocal!they were getting last year.
Wash and Fold is 85¢/pound, which easily beats everything else in the area. It’s finished in a day and everything is neatly folded. (They could do a better job matching the socks though =-)
Dry Cleaning has been very good. No issues to speak of and they have been very attentive about removing stains I point out to them. One item that was particularly bad they redid when the stain didn’t come out the fist time. Also, once when a stain was added during their cleaning process they agreed to remove it. Mistakes happen, I’m just pleased they took responsibility for it.

This place is great. I drop off my laundry here every week or so and I’ve never had anything but a good experience. My laundry gets done quickly, smells good, nothing has shrunk, none of the colors have bled, and it’s all precisely folded (the folding is reason enough to have someone else do my laundry… perfection). Very friendly and professional staff.

Usually things come back okay but after almost a year of using these guys (purely for their convenient location) I would say at least once a month things come back messed up in some form (talking about dry cleaning specifically). After the incident with my boyfriend’s shirts (see the photo I posted — every single one of his shirts came back like that), we’re done with them.

Fast service, decent courtesy, but they left stains on my white shirts that were newly tailored and were definitely spotlessly clean when I got them from my tailor. When I went back to address the problem with J & Y, they denied it was their fault and blamed it on my inability to check the shirts when I tailored them, that they were probably stained when I got them. I was then made to pay for re-​cleaning the shirts, which is as good as accepting no blame for the stains. I will not return once my pre-​paid credit is used up given the frustration.

I’ve been using J&Y for 4 months. These guys usually do their job and do it well — starched shirts come back neatly pressed, hem jobs are well-​hemmed, pants are dry-​cleaned without incident, etc. You shouldn’t expect your wash-​and-​fold not to shrink a little bit, even on low (I’m convinced by now that I’m the only one who can prevent clothes from shrinking, but let me know if you’ve found a place that actually does wash and fold delicates without fault…)
You have to be vigilant though. One time I paid in cash to close out my bill and they completely failed to register it. They eventually ran back the videotape (actually) after a very long «lost-​in-​translation» conversation and confirmed that I had paid. So — just be careful.
Great perks though: Organic Wash & Fold + quick turnaround times.

Love this place! I’ve lived around the corner for 6 months and now am moving, so I wanted to review before moving.
The staff are always friendly and frequently accomodate my requests for same day laundry service. If you want something special (i.e. separate the colors, etc) just ask and they take care of it. Really nice guys, good service. My clothes are always clean, fresh smelling and neatly folded afterwards.

I’ve sent my laundry here at least 4 times, so far no problems, and it comes back nicely folded, paired socks, and it smells nice. It takes me longer to call them than for the guy to show up for pickup or delivery, it usually can get done within 24 hours, and always friendly! Hope it stays this way! :)

These guys are very nice. They’re very fast. The have free delivery and pick-​up.
But they suck. They have lost my clothes and melted my delicates by drying them on high when I asked for low. When I confronted them about this issue they were not at all apologetic.

This place is very small, but the service is great. The employees are always very kind. They are fast with the dry cleaning and do a good job. I have had several items sewed here and all are great quality work.

I have never experienced such courteous and efficient laundry service with pickup and dropoff.

After my traumatizing experience at Avenue A Laundry, I thought I’d forever have to wash and fold my own clothes (oh, the horror). Thankfully, Nations 24 opened up. I ventured in one day after being repeatedly given the price list. They offer free pick up and delivery, by the way. I just dropped stuff off and got it back the same day smelling nice. I love that they use fabric softener, but if you don’t like it, you can tell them not to use it. Thank you, Nations 24 for giving me back an hour a week of free time.