J J Cleaners & Laundromat

They are quick — same day drop off/​pickup — they clean and fold nicely, and so far haven’t messed up or stained anything. This is laundry not dry cleaning in my case. The owners are a bit… quirky but have always been super nice to me.

I’ve liked this place for years but the shirt I payed them to dry clean smells JUST AS BAD as it smelled when I dropped it off. I think I’ll try somewhere else.

Extremely rude management. I have been going here for almost 2 years (for no other reason than it is the closet laundromat to where I live), and they have always given me quarters in exchange for bills. I’ve even given them a $ 20 bill before and they’ve exchanged me $ 20 in quarters. Today I went in to do my laundry and the woman told me she would only give me $ 1 in quarters, and for the rest I was to go elsewhere to exchange.
What kind of a laundromat won’t exchange quarters?
They were extremely rude about this too.
This will be the last time I do my laundry here.

Do not use this dry cleaner. When my long time cleaner on St Marks went out of business I used this place, because it was close, and I liked Lu, the husband. But the wife is really bad news: rude, unfriendly, muttering crazy, insulting comments under her breath. I put up with it for awhile, but yesterday was finally too much.
I had to go to a funeral, and my suit jacket was at the cleaners. I went to JJ Cleaners and picked up several pieces of clothing. When I got home I found I did not have my Calvin Klein size 44 black jacket, but a small, blue, threadbare jacket with a ripped lining. I brought it back to the store– I hoped to find Lu but instead the wife was there — I showed her the ripped jacket, and asked her if she could help me find MY jacket. She started muttering things like ‘How you know it’s not your jacket’ and ‘where is your ticket?’ I told her I had brought in my ticket earlier, paid for my jacket, but received someone else’s jacket. I calmly explained that I was late for a funeral and needed her help to find my jacket (there were no other customers to take care of.) Instead of helping me she started LAUGHING at me! She said ‘wear something else,’ and laughed at me.
The conversation went downhill from there. She screamed at me– ‘we don’t want your business, we don’t need your business, we have young customers now, we don’t need old customers’ etc etc.
I went back this morning to see if Lu could find my missing jacket. He could not. He tried to give me back the tiny abandoned ripped jacket: ‘you paid for it’, he said.
There are lots of other cleaners around, and I recommend you try one of those. This place is not good.

The woman was very rude and racist when I told her I am from Taiwan.
—-Conversation — -
Woman: Are you Chinese?
Me: no, I am from Taiwan
W: oh, you dropoff your clothes because you are rich? Why don’t you clean your own clothes. I bet you family has lands
M (freaking out): I don’t have time, I need to work today
W: you don’t need to work, its Saturday, also you don’t look like working. What do you work for?
And then starts and argue that won’t happen again…
Very insulting judging me just based on my origin.

Very rude shopwoman. I has read it and I though I didn’t care until she was extremely impolite.

I went here several times for wash and press service until they ruined one of my shirts. When I pointed out what appeared to be a burn mark (presumably from pressing the shirt) the woman behind the counter became impossible to deal with. She only offered me $ 2 as compensation. When I explained that was not even close to adequate compensation given the cost of the shirt, she went ballistic. Her husband intervened since his wife was impossible to deal with, but even he wouldn’t offer more than $ 2. I no longer take my dry cleaning here.
Bottom-​line: You cannot trust this place to properly clean your clothes. If they do damage your clothes, expect nothing in terms of compensation. If you ask for compensation, expect lots of theatrics and absurd behavior.

I used this dry cleaner for 2 years as I lived just next door
1) open Sundays
2) costs in line with other dry cleaners
3) TRUSTWORTHY; I had so much faith in them that I left bags of all of laundry fully comingled (dress shirts mixed in with regular laundry) and trusted them to charge me the right amount; I never once felt like they took advantage and would highly recommend then to anyone in the neighborhood. I wish they delivered to my current neighborhood.

I’ve been bringing my clothes here since it is the closest to my place. I bring shirts and pants for wash/​press and dry cleaning. I also bring laundry for their wash and fold service. In the past 4 weeks, they have lost a bag of laundry and ruined two of my girlfriend’s dresses. Lu is always great but his wife was disrespectful and yelled and harassed me and my girlfriend when we complained about the bad service. She denied loosing my laundry. I will not be going back since there are so many other places nearby.

$ 5 drycleaning for a shirt. Is it considered cheap? Lol

WOW! These people carelessly gave my laundry to another person, and without their phone number I had absolutely no recourse. I had to wait A WEEK before I got my laundry back and they didn’t even bother to put it in a fresh bag after the other person opened it. What’s worse is they had the nerve to charge me for it! They treated me with no respect and clearly have no interest in my continued business. I would be embarrassed to ever go here again. Do yourself a favor and AVOID AT ALL COSTS.

Got two pairs of pants tailored here, and they did a great job. My pants were hemmed exactly how I asked them to be done, and they were returned on time and in perfect condition. I was also amazed at how affordable it was — $ 15 for both pairs.
Also, the owners are sweethearts! Extremely friendly with kind smiles.

They are very unhelpful on the phone and are only open until 8 pm!

This place has been close to my heart for years! My family has trusted them with spare keys, package receives and. oh yeah, laundry. I just picked up my first batch of laundry since moving across the street and it was CHEAP! 10.50 for 12 lbs. I think the price is right. But that might have to do with the fact that I am a) lazy and b) finally doing laundry for just ME!
Lou and his wife are SUCH sweet folks. The laundromat has such a nice neighborhood feel. There’s always someone for me to strike up a conversation with, a cute kid to smile at, and animals outside to pet! Am I 5? Maybe.

They did my laundry. It’s a laundromat. Here is my evaluation of the service.
18 pounds was 15 bucks — prices are normal.
The place was clean — that’s good
My clothes are clean — also good
My clothes are folded — better than i can do
None of my clothes are missing — nobody likes a thief
I have clean clothes! — I am a fan