Goldstone Stephen E MD

My favorite butt doctor. Been going to Dr Goldstone for a couple years now. Enjoy all the medical staff, and Scott is very on the ball for followups and answering billing questions. Dr Goldstone has a demeanor where I’m happy to discuss things with him that, given the topic, would be hard with many other doctors. The jargon of the treatment types is often challenging to follow up on, I recommend asking as many times as needed to understand the treatment pre– and post-​implications.

I first visited this doctor in December. I found the staff, Katie, Murad and Joan to be very pleasant and personable. More importantly they were professional and thorough. Dr. Goldstone is a compassionate man with a great sense of humor. I was treated today for an HSIL lesion with IRC. Dr. Goldstone explained everything as it happened and was genuinely concerned for my level of comfort and pain. My experience indicates a physician with a good hand. I highly recommend this doctor for his knowledge and experience with anal dysplasia as well as my previous comments.

This has to be one of the worst run doctors office I’ve ever seen. The staff is nothing short of cold and rude.
My friend went here to get checked and scheduled for surgery. Days before the scheduled surgery date, they call and state that they need to postpone the date for a week later. All plans are now revamped for the new surgery date. The next phone call, again days before the surgery, is to state that the surgery center is not covered by a major medical insurance network. The doctor then calls and immediately sets up an appointment in his office, for the very next day. Again, arrangements are rearranged to fit the office needs.
The day of the surgery, it has come out that this is not the full surgery, only a partial of it. You see the doctor did not know he was supposed to be performing two posts when he scheduled the appointment. So be it that the doctor may forget what he’s discussed with his patient but wouldn’t one think that the staff could have stayed what the original surgery was and notified him that this surgery was not permissible in his office???
Needless to say the doctor has to send my friend to a specialist that will be able to help him further.
This with the turned off the staff makes for a doctor’s office that should be out of business. Worst service every.

Its a shame because id love to continue going here but I had a bad experience today with their billing department (well just a guy named Scott). This Scott guy is a real piece of work. I called with a few questions about my insurance and he does an amazing job at making you feel like a complete idiot. Immediately when he picked up the phone I felt like I was annoying him. Im sure he loses lots of patients with his horrible condescending attitude. I’ve been there about 7 – 10 times but wont be going there again. I wont pay someone to be treated like that. You are supposed to be cared about by the people at your doctors office right? I would be fired on the spot if I treated one of my customers like that. The nurse Daniel is a total saint. Too bad the other employees don’t follow his example.
Unfortunately this info will probably never get to Dr. Goldstone’s ears. He will probably never know how his patients are being treated by his FOH.
P. S. If you click on «1 Filtered» below you can read another negative review of Dr. Goldstone which was «filtered» for some unknown reason…