American Dental Arts

Dr. Ramal is very knowledgeable and informative of my dental issues. He is friendly, honest, and does a good job of cleaning my teeth and helping me with my inflamed and receding gum issues due to periodontal disease. I previously had a dentist who kept telling me that I needed all these extra services but when I came to Dr. Ramal for a second opinion, he did not say I needed them. His staff is also friendly. I will definitely be keeping him as my new dentist!

Dr. Rammal is honest, trustworthy, professional and ethical. My family and I are so relieved to have found Dr. Rammal as our go-​to dentist. Like many dental patients, I haven’t been to a dentist in at least 2 years so I decided to visit Dr. Rammal for a routine cleaning. I was very worried that he would find major cavities or something worse, and being familiar with all the negative stereotypes associated with dentists did not help either. To my surprise, my teeth were found to be healthy and strong! Other dentists would have recommended unnecessary and expensive procedures just because they can… but not Dr. Rammal. My entire family has seen him for various procedures from filling cavities, extractions, bridges, root canals, and even cosmetic work. The staff are also very nice and you wont feel rushed. I highly recommend Dr. Rammal.

I had the chance to visit American dental arts for cleaning, an exam, and a root canal that I was delaying for a year. Doctor Rammal was gentle, professional, and did an amazing job. I felt no pain during and after the root canal. Amazing job. I am coming back with my wife and kids.

Dr. Rammal is fantastic. I avoid dentist as all costs and then go when things have gone very wrong. After haven’t a molar removed last year and enduring horrendous pain I decided I really need to find someone good and stick to them. A year later I’m in the chair with Dr. Rammal and he’s showing me my awful teeth and what needs to be done. There’s a lot. But I had three teeth with seriously deep cavities, borderline root canal, that needed immediate attention. He numbed my gums and within an hour and ½ all three were resurrected. I felt no pain at all. He is a super nice guy and I highly recommend him.

So I went there first time beginning of this year. I had an insurance with my prior employer. I have no pain or anything. Just went there for regular cleaning. They did my cleaning + X-​ray. Noted– I have prior fillings and a root canal but Never had any pain ever. So Dr Rammal had me redo my filling as he was claiming those were getting weaker. But no pain. But he convinced me to redo most of my fillings. So my story begins now — -
After my fillings, my pain started. (Still can’t drink hot or cold water) I went back 2^nd time, he did the filling again plus charging my insurance. Didn’t work. Guess what. went back again and 3^rd filling in the same place plus some unnecessary work plus charging insurance. 4^th time story repeated. Can you believe 5^th time he put some gum or some type of fluids made it worse. So end of the story I have almost no money left on my new insurance and forget about old insurance. He did a favor to me that the office did not charge me 20% co insurance as they stole all funds from my both insurance and made me go there 5 – 6 times. And my teeth are so sensitive and hardly can drink cold water or hot coffee. This place is a great example of malpractice. If you want to save you teeth don’t go.
If I had an option to give double Zeros I would give the entire team. Btw the receptionist has a nasty attitude.

I live in the neighborhood so I chose this place. It was my first visit today and I saw Dr. Rammal. I was 30 min late due to work emergency and was very worried that I would not be seen. To my great surprise not only did I get the dental exam (X ray, taking pictures, video lesson), Dr. Rammal spent 3 hours on about 15 of my teeth until 9pm and completed everything for me at once!!! This is New York efficiency and hard work! He was very thorough and professional in explaining and performing all the procedures: abfraction, fillings, deep cleaning and cavities. He also treated me with arestin and prescribed other medications at the end. He is very caring and has over 10 years of research and clinical experience with degree from NYU school of dentistry. The office was very clean and comfortable. Staffs are curteous. This is one of the best dental visits I’ve had in my life. The money was well spend and while my cheeks are still swollen I already feel much better! I highly recommend Dr. Rammal and the American Dental Arts.

Wish I would’ve read these reviews before coming. I waited 90 minutes before they started cleaning my teeth, even had to get up and walk to the receptionist to remind them I was there. When they did finally start cleaning, it felt rushed and haphazard, and the dentist even managed to spray water on my shirt and neck.

I went to American Dental Arts for the first time today. I had a check-​up/​x-​rays, fillings, and cleaning done with Dr. Rammal and I had a great experience!
I felt particularly obliged to Unilocal about them because I looked up the reviews a few hours before my appointment and all the 1 stars and negative comments almost scared me off – literally. I even didn’t mind going late because everyone said they make you wait for an hour anyway.
To my surprise, the office was very nice, quiet, and clean. The front desk staff was friendly and understanding even though I came late. The nurse who did my x-​ray explained things to me and was happy to answer questions. Dr. Rammal found cavities and was able to take time on me and do all 5 of them at once so I don’t have to come back for a follow up appointment to finish the rest which was great.
Maybe I went on a very good day or maybe all the bad reviews brought about change… whatever it is, this place was very good and I would recommend it to others.

I just had a cleaning and got x-​rays taken and it was a great experience. The front desk staff was nice and friendly. And the woman who took my x-​rays was very gentle about putting them in my mouth. Most of all, dentist Mustapha Rammal was definitely a professional. He knew what he was doing and was fast and painless about it. I already scheduled my next visit in 6 months.

I went there in Dec. 2011 and was treated by Dr. Estrada. I’ll be honest — on the way in I thought to myself «I’m never coming here again». I wasn’t impressed with Dr. Polin or the hygienist who did my X-​rays. But when Dr. Estrada came in to do my actual exam and cleaning, I was so relieved to hear a warm voice and see a smile. She was very sweet and caring, taking my concerns into consideration. She was also very knowledgeable, offering suggestions about how to improve my dental care. Last I heard she’s not here anymore, meaning this place is probably atrocious. My recommendation is to look her up, and go see her wherever she is!

This office is TIED for WORST DENTAL OFFICE IN NYC, with VERA KUZNETZOVA in Brooklyn. BTW — I’m not just a negative Nancy… the BEST is GRAMERCY DENTAL.
American Dental Arts has cancelled appointments on me the day before TWICE, including just a moment ago, the day before a procedure. The explanation, «We no longer have doctors in on Fridays». When I asked when they found this out, considering they’re calling me on the Thursday before my Friday appointment, the receptionist replied «We just found out’. When I asked if I could speak to a supervisor, the receptionist replied «There are no supervisors or doctors here today». I mean… do they just employ staff to call and cancel appointments… what kind of business are they running?
Plus the one appointment I had there (the one out of 4 that hadn’t been cancelled), the hygenist was unprofessional, didn’t seem to know how to use the equipment, and was completely distracted while cleaning my teeth.
I was only going there because they take my insurance, ASSURANT, but now GRAMERCY DENTAL takes this insurance so I’m switching back. SAVE YOURSELF. DON’T DO IT.

Note: I came here only once in late 2009
My experience here wasn’t great.
I didn’t like the office, it was kind of old looking and drab. Although there was a nice flatscreen playing a movie in the waiting room, i liked that.
Really the only good thing about this office is that Dr. Estrada used to work here. I only came here because of her and I have moved to her new office in Gramercy, since she is amazing!

I have never used this dentist and just received a phone call saying that it was time to schedule my appointment! I’ve lived in LA for 2 years now!!! I want to know how they really got my information!!!

If the adage «Fool me once shame on you, fool me twice shame on me» is true, I am indeed a fool for sticking with American Dental Arts as long as I did. They have treated me no better than an abusive boyfriend: screwing up my appointment times, making me wait at least 1 – 2 hours before seeing me and always with the worst attitude. I know I’m not the only one bitter about this office since the waiting room is always filled with people who are tapping their feet and muttering under their breath about how long they’ve been waiting. I literally sat through an entire screening of «The Client» in the waiting room before I finally said «Enough is enough» and stormed out after giving the curt dental assistant a piece of my mind. I know I deserve better than this and you probably do too so if you’re even thinking about coming here, do yourself a huge favor and go somewhere else – You’ve been warned!

I am very particular with dentists and tend to change them as often as I buy a new pair of shoes (which is quite often). I came here under the recommendation of 1−800-DENTIST to see Dr. Roman. At first all was well but within a few months of seeing him, it just got worst and worst.
The staff in the office is not even mildly nice and will not even make an effort to be courteous to you. They play bootleg movies constantly and tends to draw a strange crowd here.
They ALWAYS overbook appointments (AND take walk-​ins) and there has not been one time I’ve been seen on time. The last time I was here, I was about 15 minutes late and the receptionist had the nerve to lecture me about being on time! All my previous appts I have waited at LEAST 1.5−2 hrs.
If you like strange old dudes hitting on you, watching bad copies of bootlegs, waiting 2 hours to be seen, and paying for a dental procedure that will eventually cost you more money in the long run, by all means this is the place for you.