George Hall, MD

I scheduled an appointment to see Dr. Hall, but he wasn’t available, so they gave me Dr. Cai instead. I’ve never been to a doctor in NYC, so I didn’t know what to expect, but this turned out to be far worse than any doctor visit I’ve ever had.
First, the staff took HOURS to figure out my insurance plan, even though I gave them all the documents and ID that they needed. I’m not sure why was it so complicated, considering that the insurance plan was written out on the card.
Second, they assumed I was Chinese, so they spoke in Cantonese to me. Personally, it’s a bit offensive when people just assume you’re Chinese, if you look remotely asian. Even after I clarified that I wasn’t Chinese, Dr. Cai still put «Chinese» as my ethnicity in my chart. I explained to her again that I’m not Chinese, and she completely ignored me.
Third, after I finished explaining how I was injured from shoulder to knee from snowboarding, and that the amount of pain is causing nearly my whole body to feel paralyzed, Dr. Cai asked, «So what do you want me to do about it?» Wow. Is she really a doctor? I’ve never heard doctors asking the patient what they should do. Her response caught me off-​guard, because, even if you weren’t a doctor, I’m sure you wouldn’t be asking the injured patient what are your next steps.
Highly untrustworthy and inexperienced doctor and staff team. Never going back.

If your getting an immunization, you should read this. I went in for a Hepatitis B vaccination. After being ushered into the doctor’s office, I was sent back to wait (for another 20 minutes) then given a prescription for the Hep shot that needed to be filled in the pharmacy downstairs, then brought back to the doctor for administration. MAYDAY! MAYDAY!
After 20 minutes in the pharmacy, they told me that insurance does not cover the vaccination and that I needed to pay $ 62.95 for it. Here’s the story: Immunizations are definitely covered by all insurance, even Medicaid, but the doctor’s office needs to obtain the medication, not the patient. This is true for any form of medication that needs to be administered by a doctor. By asking me to pick it up, pay for it, and telling me that it wasn’t covered, the office & pharmacy were attempting to avoid the paperwork of being reimbursed for the prescription, at my expense.

(Brooklyn’s Clinic)
I’ve been going to this clinic for over 15 years… back then they were good, no doubt Dr. Hall is still a very intelligent doctor, but I think he needs new staff… I made an appointment today for a specific time, but I still had to wait for like 30 – 45 mins. Uhm what’s the point of an appointment if i still have to wait. and secondly the nurses and receptionist needs to be re-​trained. My mom was asking the nurses for a doctors note and she rudely said «Just go outside and wait for the front desk… Just go!» I couldn’t help but loudly say.“HOW RUDE OF HER”. My mom was being really friendly even though she gave so much attitude… now the front desk gave my mom and I problems… We were asking for a doctors note from a specific date to a specific date… They harshly refused our request without even looking into the reason… I have gone to the doctors like 2 times prior to my present visit and i requested a doctors note from that day till the end of the week but he refused, and his reception colleague just started saying…“No you cannot do that, nope” But luckily Mrs. Hall was there and she understood the situation and she approved it… The receptionist needs to learn how to respect people because I’ve done customer service myself, and if I treated my customers like that, I would have been fired a long time ago…
Only if I could give it no stars… personally I feel bad for Dr. Hall for hiring such rubbish people as employees.

I know chinese doctors staff are known for their bad customer service but so far Dr. Hall’s staff are the worse. Everytime I go there I left frustrated and mistreated. I suggest sending them for a good customer service seminar. The receptionists, nurses, assistants, and the doctors should use it. The staff in the brooklyn office are even worse

I don’t know. He just rude to me and I never gonna see him again. Not recommended to anyone

I would give a zero star if possible. The doctors at dr George hall clinics does not care about you. They are only there for the money. Half of them doesn’t even know what they’re doing. The nurses and staffs are very rude. Most patients there are old Chinese people that does not know any English, therefore, can’t complain. I, personally would not recommend any of dr. George hall clinic to anyone. Stay away if possible.

Definitely last vist for me at this clinic, the lady whose draws bld is rude, the PCA are clueless, took my bp n tell me is 90/​50, however did not bother to take my pulse, or ask me how i fell, to asset if i m systomatic, not professional at all, i would give no star if there’s such a choice

I have schedule an appointment to see doctor hall and when I got there, I have to wait over 2 hours to see a doctor and still i didnt get to see the doctor I was supposed to see. Whats the point of an appointment if I have to wait so much longer. I know I got to wait when I go into a doctor’s office but not 2 hour plus pass my appointed time. The receptionist claim that they have patients in front of me but why did they make appointments for so many people at the same time if the appointment time was already taken. My appointment time was at 11am in the morning so its not like the office was open since 8 am to have that much patients that have appointment before my 11 am appointment time. I won’t ever go back to this location again.

MOST OF THE DOCTORS in the office not really know what they doing. I totally feel like they are only go for the money, NOT REALLY CARE the patients as all.

The newly hired nurses and secretaries are totally CLUELESS. The secretaries ignore the patients, no phone calls and greetings.
The nurses are not keen to operating springe needles and the iv machine. Your skin will be smacked red and still a vein is unable to be located. Their solution is to poke every vein until result appears.
I hate it when there are no explanations. «You must listen to me».

Great doctor!