Kamwo Meridian Herbs

Painful experience. First, the order from my acupuncturist took longer to fulfill than Kamwo said. Second, they were late to let me know the order was ready. Third, I provided an email address for them to which Kamwo was supposed to send an online self-​checkout. This was never received. Then, I called them to finalize the order over the phone and they sent the herbs to the billing address when we had specifically spoken about a different address for shipping. I cancelled my order. Sorry but this is unacceptable. If there was a single occurrence where there was confusion or a mistake, I could accept it. But this was just too much.
Moreover, the pricing that they noted in the store differed from what the charge came out to on my bill. There were also no email receipts on the order.

My whole family have been going here for 20 years. They’ve cured many of my Asthma attacks without hard Western inhaler. Inhaler in the past make Asthma worst. I’m so happy they can help me cure my Asthma. I don’t even need any meds until the next attack which I haven’t had one for 2 years.

Came in here looking for some herbs that was recommended to me. Asked one of the guy behind the doctor and he told me to ask the doctor. Went to the doctor and he said that they don’t have any of the herbs I was looking for. Okay…
I came here first because this place was recommended to be for being well stocked and for not being as crowded compared to the big herbal store a few blocks away.
Oh well, guess I’m not going to come here for my herbal needs.

Disorganized and difficult to deal with. I get prescribed herbs from an herbologist. He calls the order in and then I go and pick up the herbs. The herbs themselves are good quality and my herbologist swears by the team at kamwo but i find dealing with them to be distressing and confusing. They took my debit card and they charge me for the herbs as soon as my herbologist calls in a prescription. I only find out the price when I check my bank balance. The price is arbitrary. One week it seemed unusually high so I called customer service. They told me to take it up with my herbologist and he didn’t know why the price went up. I am actually considering not using this herbologist anymore because dealing with kamwo is stressing me out so much.

This is second time I have tried to enter review. Each time after posting it disappears. What am I doing wrong Unilocal?Thnx.

Disorganized
Pros: Well stocked. If you need something that’s pre-​packaged, you’re in luck. You’ll be in and out quickly.
Cons: Disorganized
My acupuncturist put in an order on a Friday. I waited 3 days to pick it up, thinking that was plenty of time to fill an order. When I went in on Sunday, the sales associate asked me to wait for a ½ hour. I went back, and was told they were missing an ingredient to finish the order. He told me, «It could take a while to find it! You should see it down there!» Needless to say, this didn’t give me any confidence in their sanitary conditions.
They asked me to come back on Monday, which I did. I live an hour away, so it took me 4 hours to get one order filled.
** They did offer to mail the order to me, but it seemed kind of pointless to wait a week for an order and to pay shipping for something I was standing there waiting for.

the doctor is great but he speaks bad mandarin lol! He helped me with my acne problem and I felt it actually worked a little bit!
And the guys who packed my medicine were super super nice I love them!

What was once a herbal/​medicinal shop that was well respected in the community has now become a mainstream place that tries to be a few different places in one. Which in turn lost them a lot of customers. Though I cannot say they cured all the problems I’ve had, they sure produce much better end results than what most Western medicine has been attempted on me and without the side effects.
The prices are either average or higher than most herb stores in Chinatown but I’m on the borderline with this place because out of all the times I’ve been treated for my conditions/​ailments from this place, it only worked less than ½ the time and I can only recommend it I was cured at least ½ of the time or if the herbalist looks like they really know what they doing.

This is a great store, I’ve been getting my herbal supplies and formulas there for years. they have pretty much everything you need, and the staff is very nice and knowledgeable. The only complaint I have is if you move to a new location you are pretty much guaranteed your package will go to your old address. They don’t have the bestmailing system, and I constantly have to call them to retrieve or track down packages. Sometimes I have to request the order to be sent again because the package was never shipped or sent to my old house. They could just get the mailing straight. I would definitely give them one or two more stars.

Horrible. I went there to get an herbal prescription filled and pick up a few over-​the-​counter items. They were out of one of the ingredients for the prescription. When I asked whether the formula would be effective without that ingredient, I was told I’d have to pay a $ 70 consultation fee in order for them to answer that question. When I said I was a cancer patient on a very tight budget, all I got was a blank stare and a shrug. So, of course, I didn’t buy anything from them (which they nastily told me was fine with them), told them I & my colleagues would no longer be referring business to them (I work at Willner Chemists), and went a few blocks away to Lin Sister Herb Shop, where they answered all my questions, had all the ingredients I needed, and had everything, including the OTC items I wanted for lower prices than Kam Wo.

Came in for a few things after researching herbal shops in my neighborhood. I am very glad I chose to come here. The prices are very reasonable and the service is great. I left with all sorts of things I’ve been wanting and some things per recommendation of staff. I’ll be back for sure!

Though the Dr only speaks Chinese (I’m fluent thank goodness) and its great to have a visit with him if you can. He can help with get more prescriptions to help you out.
I LOVE this place. Wish I lived in NYC to come back more often.

Love Kamwo products and staff! My acupuncturist recommened a cream for my insidious Eczema. It works like a charm. Plus, the order processing is so fast — it’s as if I walked in and purchased myself. I have been in the store and it’s neat, clean and has a good vibe.

I went back to the store and told the person working there it is fake. He looked embarrassed and gave me the refund right away. I didn’t expect getting a refund so easily based on my past experience of dealing with Chinatown vendors. I guess he did not want to make a scene either. I decide to give them one more star because of the refund.

I went here for a class on The Healing Power of Tea. I really had no idea what to expect. But it was $ 20, and then they give you a $ 20 voucher to use on their online site. And what acupuncturist couldn’t use some more supplies?!
It is packed with herbs from floor to ceiling, but not in a disorganized or overwhelming way. The woman working behind the counter was so friendly. My friend and I had trouble registering online, but that wasn’t a problem at all when we just showed up for the class.
I was really excited to be here, because in school you always hear about the famous Kamwo Herbal Pharmacy, and many of my classmates and teachers would always talk about it. It is also extremely convenient to get to from the Hoboken Path.
The woman speaking was an acupuncturist and herbalist as well, and she was a great speaker; very engaging, and funny. There were others in the class who are not in the field of holistic medicine, but that didn’t matter, because the class made the information available and understandable for everyone.
If you are an herbalist/​acupuncturist, or just someone who is looking to expand their knowledge of holistic methods, I would definitely recommend taking a class here.
I was a little uncomfortable due to the fact that the seats were pretty hard and the store was EXTREMELY bright and hot. But definitely worth the suffering to take a class there :)

The biggest scam! I got my dad here for a consultation for Gout and the doctor is asking me to spell the problem she then googled the problem to suggest herbs in front of me. she charged us $ 159 for some general herbs that actually made the problem worst. Then they refuse to do anything and told us to consult a different doctor in the same clinic and pay consultation fee again! These people are just a scam and are cheating innocent people who know nothing about Chinese herbs. Please do not be fooled here.

Love Love Love this place! My acupuncturist referred me here for a custom herbal formula… This place is so authentic, the wall of dried herbs they use is really impressive, there is a few people carefully selecting and measuring the herbs on scales. They called me when my formula was ready I just gave them my credit card and everything was ready when I came to pick it up, pretty quick and efficient.
They also sell many other products, teas, creams & ointments, natural pain relievers, acupuncture needles… Location is awesome because its around a ton of good spots to eat at, supermarkets, and steps to Little Italy and SoHo.
PS: They also offer sharps container drop off service which is very affordable.

If you are new to chinese herbs, and can’t speak a word of english. This place would be a start. Some of the staff speaks english so it would be easy interact and find out whats the matter with your body. Price is a little on the higher side compared to other herbal shops in chinatown.

I came here to get some Chinese medicine and the staff is very knowledgeable and friendly. They have a lot of medicine ready made already so you don’t even need to wait for them to collect and assemble the ingredients.
I am not sure if the price here is reasonable or competitive but it seems alright compared to the ridiculously high priced Western medicine.
Will come back if I want some milder herbal medicine remedy again!

Kamwo herbal has been establish for almost 40 years. Most of the people I asked they tell me to go to this place, and reliable comparing to other herbal stores (you don’t even know if the medicine is legit or not). But Definitely this place Do have the Largest selection of medicine, a bit more pricey but everyone is confident in what they give.
They offer Ready made Medicine, as well as raw herbs that are good for your needs (Body, Muscles, any type of pain).
My mom have always been coming here and get her medicine. The staff do Speak Chinese and English. Very helpful.
Be careful when you buy at other places (might be imitations). But Kamwo does have a good reputation for legit herbals.