G & M Laundry and Dry Cleaners

I used to go here strictly out of convenience and frankly because I’ve tried multiple places nearby and had several problems — beginning to think I’ll have to travel quite a bit to get my laundry and dry cleaning done properly. I simply can’t do it anymore. Incredibly unfriendly employees. The laundry constantly comes back wrinkled, and they’ve lost close to a dozen socks over the last 6 months. Dress shirts often time come back missing buttons. They even had the nerve to try to charge me when I asked them to replace the button they ripped off.

Impressed!
I have been using G & M Laundry for the last month or so and been really pleased with the service. They have always been incredibly friendly and my clothes are always ready when they say they are going to be.
The big bonus with this place is that they are open on Sundays, which is just brilliant.

People complain of rudeness in a laundromat; I beg to differ. I’ve been using this laundromat for over 15 years, so please consider the following: if you are a nouveau East Village trust fund baby, or your parents pay your rent, or you are a brat staying locally for one year while in school, or if you want your rear end kissed, please search out another laundromat, preferably in another city. Everyone who works at G&M actively contributes to the neighborly culture of East 13^th Street; the place is practically a fixture. They are kind, professional and quick with a laugh or conversation while the machines are spinning. They’ve been immensely helpful by accepting packages or holding onto the occasional set of keys. And they juggle a demanding work load, often finishing before the stated time. If something goes wrong, don’t flip out. Be calm and sensible, and work things out. As for the comments on rudeness, consider something else: they’re direct and honest. Refreshingly so. Too many people expect to be bowed to — it’s not happening here so get over it.

The below post from Amanda W. is hilarious and exactly on point! I’ve been going to G & M laundry for about 2 years and although they always do the laundry fine, and often with a next day turn around for washes, they are so mean! They’re ALWAYS stomping around the shop and grumbling about something you’ve done wrong (asking for change, disrupting their laundry doing that’s happening simultaneously). But then they always smile at the end and say «oh don’t worry» and i’m thinking, well this is weird.
I think they’re a good bet for laundry as long as you’ve got a thick skin for being verbally degraded when dropping off/​picking up laundry. Once the women (Julia) scowled at me, furrowed her brow, and says in a growling angry tone «I like your hair. Did you lighten it???»
Bizarre.

I live up the block from this place and used to do my own laundry in the machines and never had any real problems except maybe having to wait for one of the relatively few machines to open up…
However, at 6 months pregnant with a two year old, I haven’t been up for lugging lately so my boyfriend used their drop off service last week. When we got the clothes back there were rust colored stains all over all of the light colored clothes including a $ 70 Express shirt that he bought 2 days before bringing it in. When we told them what happened the women working exchanged 3 separate shrugs, some Russianish interjections and a whole series of shit faces before telling us they didn’t know what happened but it wasn’t their fault… then offering to dry clean the shirt… then handing us the bill for the dry cleaning on the shirt that they destroyed (which they said would take an entire week to do). Incompetence and belligerence don’t pair well. Never ever, not ever again.

I’ve been dropping off my laundry and dry cleaning at G&M for about a decade. The super friendly ladies have never lost a shirt nor damaged an article of clothing. They open at 8 am, which allows me a chance to drop off my laundry on my way to work and it’s usually open pretty late, so if I’ve got a chance to pick up my load even on long days! Keep up the good work G&M Laundry!

This place is close to me and slightly cheaper than the ones on 1^st Ave because it’s not in a central location. Despite these pros, I’m not coming here again. The woman who was there at the time (glasses, curly hair, Russian accent) was so incredibly rude! I was so put off by it I canceled my dry cleaning order, took my wet laundry, and walked straight to Lin’s on 1^st.

Open Sunday. Open Late. As simple as that. Sure, if you don’t have a full time job then maybe you have the time to be a bit pickier with your laundry and dry cleaning. But this place does a good job, is dependable and cheap. I found it a few months ago and have refused to go anywhere else.

Absolutely terrible. The two women who run this place are not friendly and very rude. I have been here twice. I just went back to try to do laundry myself, because they couldn’t follow directions and I was turned away because it was 2min after 7. I will not be coming back and I do not recommend this place. There is a much better non do it your self between 2^nd and 3^rd Ave and a better do it your self on 1^st ave.

I have really mixed feelings about this place but I will never do my laundry here again and here’s a laundry list of why:
1. I once dropped off my laundry with a full bottle of Tide. When I picked it up they said they didn’t have my detergent. Sheisty!
2. I went to do my laundry yesterday and when I went to dry my clothes 3 of the dryers were out of order and 4 of them were being used by the staff. Which is bonkers! You’re a laundromat! How can ¼ of your dryers be broken? That’s like going to KFC and being told that they’re out of dark meat. Anyways, I needed two dryers but I take the one vacant one and load it and dropped my quarter in but it wouldn’t tumble. So I tell her very politely that the dryer is not tumbling and the older lady (who is usually very nice) pops off at me and is all, «It is broken! Why do you not ask for help! «and is talking in another language to her friend in a very PISSED OFF tone. And I’m all like, What. Ever! lower your voice. Then the younger one comes over and tells me to let the dryer cool off for a few minutes. Meanwhile my minutes are counting down. Then a dude who came in after me says he needs a dryer and they rip one of the out of service signs off of a dryer and load his shit in. Ooh wee I was about to riot in this bitch.
3. Then once I needed quarters so I asked them if I could get change and this one other lady barked at me to use the coin machine. Fair enough. Then when I go to get change again, the other lady scolds me and tells me that she will make change for me. Make up your mind! I don’t have the time to play games.
It’s really a shame because it is the closest laundromat to my apartment and is one of the cleaner ones as well. But I will not get put on blast for shit that isn’t my fault. What kind of staff scolds their customers and boosts their detergent? No. I don’t play that. I’ll beat my clothes on a rock in the East River before you see my ass in here again.

I dropped a coat off here for a friend and she lost the ticket. The woman I dropped it off with was very friendly, but the woman who we picked it up from — was rude to my friend for losing the ticket and then accused her of stealing the jacket after we gave her a proper description and I had an ID with all of my information that matched the ticket. I would pass — I have found Pinnacle Cleaners on 11^th to be much better.

I’m satisfied, but not thrilled, with G&M. My suit was cleaned and beautifully pressed, which is the most important thing. However, the turnaround time was slow — dropped it off on Saturday for pickup on Tuesday — and the service a bit weird.
I was told by Julia, a very friendly Bulgarian woman, that the suit would be ready by 10am Tuesday. When I showed up around 11:30, the suit was in the shop, but not put together with the wrap and all that. A different woman was there and she made a huge deal about how, if it needed to be ready before 5pm, she should’ve been notified. She stomped around the shop, growling, but did package the suit and let me pay the bill ($ 7.50).
I get that my arrival was unexpected, but it was only a few minutes of her time — and of mine — to sort it out. Her overreaction was off-​putting. As I left, I cheerfully told her I hope she’d have no more surprises that day. She grinned and told me it was no big deal. (Sure fooled me!)

I like the ladies at this place; it’s clearly a family run place and they generally take care of you.
We’ve had our laundry done here for the last couple years and haven’t had any problems except for the occasional lost sock (or found one). They’ve also been accommodating when we had to leave town and realized that we needed clothes ready that day.
Our dry cleaning has always come back well done, and it’s cheaper than most places (can’t think of exact prices at the moment).
The price for the wash and fold is $ 7 for the first 7 lbs, then $ 0.75/lb for the rest. Cash only.

My local laundromat! Self service, wash/​dry/​fold, dry clean, alterations, you name it. Milena and her fabulous female staff (actually, I think it’s only one other woman) are friendly, dependable, clean, and courteous. She’ll lend you a quarter if you need it and will happily provide you with tennis balls to fluff up your towels in the dryer.
It’s a tiny place on 13^th Street around the corner from lots of bigger laundry places on 1^st Ave. However, I find that this is the best place to do laundry. I always see the same pleasant people in there… never any weird, seedy people hanging around. After you put in your laundry, you can sit outside in their plastic chairs to read in the sun or you can come back later. I never get scared to leave my stuff there because Milena is usually watching it to make sure no one swipes anything.
If you live near here, you should definitely launder here.