Fairfield Inn & Suites New York Manhattan/Fifth Avenue

I booked my stay about 3 weeks in advance over the phone. I was staying for a total of two nights, with one night being covered by Marriot reward points and my second night I was prepaying over the phone with my credit card. Saturday night was $ 186.00 (Which came out to about 40,000 points) and Sunday night was $ 134.00, which is a great price for NYC. Prior to my arrival I called ahead, about a week before to request a high floor and to get information on Wi-​fi, parking, and fees. I believe it was Daniel who spoke to me on the phone and was extremely helpful and friendly. Also, Ana at the front desk was super nice, helpful, and welcoming when we arrived.
Unfortunately, there is currently construction and some remodeling going on at the hotel. When I called to book and when I called the second time for information, that was not mentioned. Most of the check in desk, lobby, and one elevator were blocked off from the construction and you have to walk around the front desk through the winding narrow employee hallway to get back around to the elevator to get to your floor. Not a big deal– but was a little disappointed that I did not know about this beforehand. Construction did not start too early and it was not as loud for us because we were on the 11^th floor, but we could still hear it.
The hotel is a narrow building (which has its pros and cons), with only about 8 rooms on each floor. I felt as if the rooms were right on top of one another, at least where I was (room 1101 and 1102 share a corner and it almost felt like we were in the same room at times/​when their door would open it sounded like it could have been ours). The rooms were overall pretty clean, but very small! I wasn’t expecting anything huge, especially being in NYC, but it was very tight. The bathroom was clean and the shower was nice (glass sliding door), but the door to the bathroom was hard to close because of how small the bathroom was. I wish there was more counter space or shelving in the bathroom (maybe on the wall if there was not room anywhere else?). Towels were replaced and bed was made the next day, which was nice!
The pictures online did not really reflect what our actual room looked like– but it was still pretty nice in a pinch or for a long weekend away.
Wi-​fi: free, with your room number and last name (no caps)
Parking: garage on West 36^th (walking distance to hotel), able to pull in front before to unload and check in. $ 30 per 24 hrs and $ 40 per 24 hrs for SUVs (for two nights we paid $ 60, which was a deal compared to the regular price of $ 60 per 24 hrs– the ticket must be stamped by the hotel before payment or you will not get the hotel price!) The front desk will provide directions for parking when you arrive.
Elevators: 2, but with the construction only 1 was in use, there are 18 floors I believe
Breakfast/​coffee: complimentary& available on the main level
If your room is on the front side of the building, you will most likely have a great view of the Empire State Building and it looks awesome when it is lit up at night!

For the price $ 140 including taxes, it’s hard to beat. Don’t expect nice lobby or a big room, but I’m leaving satisfied.
Location can’t be beat, near subway and lots and lots of cafes and restaurants. There’s a cute bar right next door with barrels as tables.
First thing, Marriott check in check out couldn’t be any easier with mobile app. Literally took one second to check in. Daniel at front desk as previously mentioned is a saving grace for this hotel. He is friendly makes you feel at home, he said you can ask me anything, if you just want a piece of gum, come find me.
Room: small but not the smallest I’ve been in in Ny. The furniture is run down, door to the bathroom was hard to close, floor a little scratched up. But, you get what you paid for. I had a king bed which was nice and comfy. Heater is a little loud but it was nice and warm.
There’s coffee, water, hot chocolate and tea 24 hours.
Gym– they don’t have one but they give you a pass to a gym nearby.
Rooftop– none but two hotels down apparently has a rly nice rooftop bar with no cover and amazing view of Empire State
Computer– next to coffee and free printing
Crowd: saw couple families and lots of groups of three. There were maybe two couples, including me and my bf.
Breakfast– can’t get any better. Scrambled eggs, potatoes, sausage (with cheese and salsa), waffle maker, all kinds of carbs (bagel, English muffin, toast, muffins, croissant), fruits, OJ, Starbucks coffee, yogurt, cereal for the kids (fruit loops, Frosted Flakes, special K… maybe two more)
Breakfast is 6am to 9 so can’t sleep in.
Overall, I am happy with my stay. I used to be a boutique hotel person but I’ve decided to try Marriott brands for a while! So far so good.

A clean room, a friendly and helpful staff, and an included hot breakfast the next morning. The room was pretty small, but it’s New York City. It wasn’t fancy, but it kept us warm and was clean. The appliances worked, and the bed was comfortable. My only complaint if I had one was the fact that the rooms were so packed in that the room next to us felt like it was on top of ours. The folks staying there were coming in and out and I kept thinking they were coming into our room. It was only for one night so no harm, no foul.
Oh and the things other reviewers have said about Daniel are true. He’s fantastic and greet my boyfriend and I with a smile and an incredibly warm demeanor.

Booked for a business trip, only to have my manager change the dates at the last minute. Called the front desk and dealt with Daniel, who was friendly, efficient and professional. He removed my cancellation fee and was totally cool about it.
Business travel is always a hassle. People like Daniel make it that much less stressful, and make me much more likely to book at this hotel in the future.

A nice clean hotel located right in the heart of Manhattan. I stayed in a king-​bed room that was very ergonomically designed and was perfectly suited for business travel. It had everything: a desk, a TV, free wi-​fi, a multitude of outlets, an alarm, and a very comfortable bed. Medium and soft density pillows and a light blanket added to the overall comfort. The bathroom was clean and stacked with high quality soap and shampoo. All this made sleeping away from home quite bearable.

I like to stay at this Hotel when I am in NY working. The staff is always friendly; Daniel is one of the best Front Desk Agents I have ever encountered in all of my travels. The rooms are always very clean and roomy for the location. Great location for food and popular destinations!

Normally I stay at a Courtyard in Manhattan but they were sold out. So I was directed to stay at this Fairfield. This isn’t the biggest hotel around. Each floor only has about 8 – 10 rooms on it.
There were several positives about the hotel.
— The staff was very friendly and more than willing to help.
— The room was suprisingly noise free from the outside. This was probably because the room I got was on the back side of the hotel.
— The bed was pretty comfortable.
But my stay did have some challenges.
— Some of the cable channels were out. The front desk did jump on this and got the one channel that I wanted back. (Hockey playoffs — needed USA back!)
— The room was small. This was probably one of the smallest rooms that I ever stayed at in NYC.
Overall, the hotel was nice and they have good people working there. I’d prefer a bigger room but in a pinch this place works.

Spent five nights at this hotel. The room was the size of a large closet, but we weren’t hanging in the room much. Bed was comfy and the hot breakfast was perfect with eggs, sausage (one day was bacon), toast, cereal, oatmeal, yogurt, hard boiled eggs, juice and coffee.
Took the Newark Liberty Airport express bus for $ 16 each way and was dropped off about 5 blocks from hotel. Location was excellent! Walked to most places.
The highlight of our stay was Daniel. He was AWESOME! He helped us navigate around town via subway and was a wealth of information on where and what to see.
Would stay here again most definitely!

Our room was the size of a large closet, but hey it’s NYC so what do you expect. The accommodations were standard comfy & nice. But here is the nitty gritty of 5 stars — one word «Daniel». This gentleman at the front desk is a bonafide rock star!
Seriously, Marriott management — a bonafide rock star! He should be at corporate teaching customer care! I am platinum member with 130+ stays in 14, I have encountered a lot of Marriott employees, this dude is sheer awesomeness!
Also, the maintenance/​engineer deserves a huge Kudos for going out of his way to make sure we were comfortable last week during our stay.
Pssstttt — See Daniel for hot chocolate he keeps a stash, lol! Great when it’s 20 degrees outside.

Ok, this is the «mother» of all reviews! Spent four nights this week at this property. Daniel is an awesome front desk guys, person and locator!!! I stayed here b/​c I read other Unilocaler’s reviews. I flight into LaGuardia and leave my purse on the bus! I’m checking in and Daniel is already on the phone with the MTA bus system, he was sympathetic to my needs and got the job done! Got a call that evening the purse was found and returned. The hotel is great for it’s size, breakfast is perfect and always kept up. Like other reviews, rooms are small… but it’s NY city. I will be back

I spent two nights here on a weekend visit to NYC. The hotel has a great location in Manhattan. The hotel has a small footprint but has 18 floors. The rooms were small but adequate. The bed took up nearly the entire room and the bathroom had a shower stall instead of a bath tub. The location was up to the Marriott standards; rooms were clean and the staff was exceptionally helpful. The front desk clerk provided us with very detail instructions on how to take the subway to locations in Brooklyn and the Bronx. The complimentary breakfast was typical for a Fairfield. Items were kept well-​stocked. I definitely recommend this location and would consider it when I next visit NYC.

Nice hotel. Clean and not too bad to walk to NYU. Daniel at front desk very helpful. Staff friendly. Room small but has desk, wardrobe and private shower/​bath. Price is great for New York. No Resturant or parking on site both both are just a block or two away. Several restaurants deliver. Worth staying here to not drive over from Long Island or Brooklyn.

I thought this was one of the best mid-​level hotels you can get from Manhattan, especially in one of the more expensive areas. First of all the service from check in to check out to lugguage service everything was very smooth and everyone I worked with was very nice. Room was spacious by Manhattan standard, and clean.
As for amenities they offer one of the best options, too. They have free breakfast and wifi. Then for fitness club, you can use the Crunch gym a block away. Basically you go to the gym with a 1-​day-​free pass given from the hotel. It could be a bit weird when you get to the gym because they might treat you as anyone else with the free pass and the staffers there might ask you if you had any interest joining the gym.
The only caveat was I had to pay more than 300 bucks a night (
) including tax, but that night I stayed happened to be the night of tree lighting show at the Rockfeller. So you should almost definitely get a room from this place at a much cheaper rate most of the time. Just to clarify this was one of the cheapest deals I was able to get at that time.

Can’t beat a last minute $ 116 rate on a hotel on a Friday night!
Extra friendly staff, free breakfast, and no hassle about the fact I threw up all over the sidewalk outside the entrance at 3AM.

This hotel is awesome! Great location! Walking distance to Macy’s and Bryant Park. Rooms are small, but normal for New York. Construction is done next door. If you are lucky enough to get one of the two rooms with balconies, they are great! Balcony is huge! Ask for room facing street and you will get view of Empire State. I try to book this hotel every time I’m in town.

I was put in a room the size of a full size bed. No space to move.
The atmosphere was horrible and the room was dirty, too.
I was asked to be transferred to a different location as I couldn’t sleep all night — Just felt claustrophobic — But was told it wasn’t ‘feasible’ — as they are franchised.
The rooms are totally not ‘Marriott’ quality — more like a LaQuinta Inn — Not even that!
When I have asked to check out early on my reservation — I was denied that request as well and was told by manager, Tracey, that I will be charged for the nights not stayed if I chose to leave. Extremely disappointed.

This was my 2^nd time in NY and first time staying in a hotel. I don’t know if hotel rooms are usually so cramped in NY? It was a tiny room. but if you’re visiting, you’re not gonna spend much time in the room anyway.
It’s in a good location, close to Times Square, subway, Duane Reade pharmacy for last minute errands.
The guy at the front desk was super nice! I think his name was Daniel. He took the time to give us recommendations of places to visit and made himself available if we had any questions. He checked in our luggage because our plane landed wayyyy way early before check in time, and he told us we could go grab some complimentary breakfast before heading back out to explore.
Speaking of breakfast. I think that was probably the best part… it’s not super delicious tasting, but hey it’s complimentary and there were so many items! Variety of bagels, breads, pastries, muffins. There’s a bagel slicer and a toaster. Different kinds of Jimmy Dean breakfast sandwiches that you can microwave yourself. Hard boiled eggs, yogurt, fresh fruit, fruit cups, fruit juices, milk, coffee, hot chocolate, tea, cereal boxes, oatmeal and a waffle maker! Butter, cream cheese, jams, peanut butter, pancake syrup… I felt like I was in a college dorm cafeteria again O_​O
Here’s my one little complaint though. I don’t like to get room service if I’m only staying a couple of nights… We did not have a Do Not Disturb card, so on our way out, I told a lady at the front desk that we didn’t need any room service and that we didn’t have a Do Not Disturb card to put on the door. She wrote a note and said it would be taken care of. When we got back, room service had gone into our room –_​_​– They did leave the DND card on the door though haha
Overall it’s definitely not a 4 star hotel… but on Unilocal scale I rate it a 4 because I was pleased with the experience. it was a good stay, clean and very convenient.

I’ve had very good experienes with Marriott and was expecting the same here. I was very excited to see that they had a balcony room. Though pricey, the idea of sitting on the balcony, having a drink, and looking at the city while listeing to music seemed a great way to end a series of busy days in New York.
The reservation screen had a note that construction was ongoing next door, which made me think «OK, it will be noisy during the day, but that’s OK since I won’t be in the room anyway».
Big mistake. I walk into the room and pull the curtains open and the entire balcony view is blocked by a gigantic piece of wood saying «Construction Area: Keep out». Not only that, but the window is covered with spackle and looks hideous. For $ 500 a night for a balcony room, this is beyond the pale.
The room itself is poorly designed. It’s comfortable enough, but there is *no* storage… no dresser, nothing but a few hangers. No safe either.
The breakfast is halfway decent: fruit, waffles, hard boiled eggs, bagels, coffee.
The reason I’m giving it two stars instead of one is that that staff it really outstanding. They are VERY nice, helpful and friendly and work very hard and are extremely responsive.
However, like other reviewers, I’m going to reconsider staying at Marriott again. I’ve had really good experiences at their other hotels but it is deceptive to rent a «balcony suite» where you can’t use the balcony.
UPDATE: I sent Marriott Corporate an e-​mail about this and they gave me a $ 1,000 credit for the room, so I’m upgrading them to four stars because they made things right.

Newly-​designed modern rooms, VERY clean, practical, cozy and great location. Can’t ask too much more of a moderately-​priced room in NYC! Of course the room is not huge – it’s NYC. I’ve seen far smaller rooms!
So why 5 stars?
The fifth star comes because of an encounter I had with a manager before checking out. We were heading to brunch and preparing to haul our luggage to our car to store it while we ate.
A manager approached us and OFFERED to store our luggage. He went out of his way to organize and tag it all and put it away in a secure room in the lobby. He was extremely friendly and I found his service here to be going the extra mile. I do not expect this kind of above average service from a Fairfield Inn (in NYC no less) – so for me – this is as good as it gets for a hotel of this class!

Quaint and sophisticated. When travelling on a budget, but don’t want to sacrifice luxury and comfort, this Fairfield Inn Marriott is a great place to stay. You do compromise space for price, but being the middle of everything is key which makes the location of this hotel one of the best parts about it.
I never made it to the free breakfast here, but just outside the restaurant is an internet café that has free coffe & internet for guests of the hotel. I was able to log in and print my outgoing tickets for my upcoming flight.
The hotel staff here is amazing. They helped us with dinner and shopping selections and directions on how to get to the airport and other places when we asked them. The maid service is not open early in the morning, but don’t worry just ask the front desk and they will send you fresh towels ASAP.