Eyesmate Optical

GO HERE IF YOU WANT YOUR EYES RED and SWOLLEN. I really regret coming to this place. I came here yesterday looking to get daily disposable contact lenses. I told them My eyes are dry I want to get the most moist one. The young female optometrist gave me an eyes exam and she gave me a pair to try she claimed it’s good for dry eyes. I put it on, paid $ 65 and left.
Today I woke up with my eyes swollen and red like a rabbit. (Yesterday after wearing it for half day my eyes was a bit red and discomfort but I thought it’s normal because I have dry eyes) I’ve been wearing CT many years, I never had any problems with my eyes before except dryness. I went back, the women who works there was very rude and irresponsible. She blamed everything on me. She said that it’s just because my eyes are too sensitive. Then another female optometrist checked my eyes and said that I am having allergy reaction to something so she gave me a prescription. I went to CVS right a way. She gave something that my insurance don’t cover and it caused almost $ 300. I called them back. The Cantonese women raised her voice over me and keep saying «it’s your problem, your eyes are sensitive your don’t want to pay $ 300 it’s your problem not ours, Doctor is off work now. Come Friday if you want another prescription «(We were speaking in Chinese) She was repeating and not allowing me to talk. T. T I am a very nice, reasonable and soft heart person, I don’t like arguing for things that had already happened. Just want it fix and over. her attitude really made me Angry and I won’t let them cheap me like this. Tomorrow I will go again and get my $ 65 back. I rather give it to homeless. DONT GO HERE only unprofessional and irresponsible people here. Also this place is LACK OF SANITATION. Come here if you want to get red eyes. (Longest review I ever made)

Came in for a contact lens fitting. Instead, they gave me a routine eye exam. Sounds alright, no? NO! Not only were they not equipped to dilate my pupils, they also did not sanitize the machinery before I put my face into them. Like what???
Okay, on with the actual exam. Right before I went into the room, they measured my astigmatism and the lady who did so gave an unpleasantly surprised, «whoa…» I am here to have my eyes professionally checked, not to be judged by the likes of you, you horrible person!
Another huge tick off: I signed up to see Dr. Julia Kim and SPECIFICALLY Julia Kim and guess who shows up as the doctor? NOT Dr. Julia Kim. Instead, they gave me a male doctor who,
after a crude, «sit down», gave me a pretty tiny set of letters to read and when I couldn’t, he gave another unpleasant «whoa…» Like… why? Am I paying your bitch ass to judge me?
Granted, the exam was very efficient and quick and he answered a lot of my questions. HOWEVER, that was all he did. Answer questions as if I was a professor and he was a student. No reassurances, no helpful tips… NOTHING. I left the place feeling more scared than when I went in.
So my advice to those reading this, DO. NOT. GO. FOR. EYE. EXAMS. I’m sure their prescription glasses are WONDERFUL but their eye exams are horrible.
Good luck.

I needed to replace my glasses and had no time to pick them up during my hectic schedule. Luckily they offer me the same day service and I could have my eyeglasses the same day. Johnny offered the same day service and concierge service !!! WOW!
Got my glasses delivered and adjusted by a license optician with well equipped tools.
Another personalized and convenient experience !!.

Other optical shops will recommend the most expensive thing but this one only recommend the right thing. I’ve been here many times and come back with 5 stars satisfaction each time. Johnny is awesome! All their staffs are nice and patient! One day I need to change my customized prescription lenses and it only took 30 mins to get it done! Many likes !!!

Very friendly and informative service. They have a nice selection of frames displayed on one side of the store which makes it less disorienting than other optical places that have multiple counters and walls.

I’ve been coming for years to get my scripts renewed and eyes checked. The guys here are very helpful and professional and most importantly, TRENDY! I love their sunglasses selection.

They have great personnel here. My friend and I went in to try out some frames and the young guy there was really helpful, gave us good advice and was really patient with us. He told us about his collection of glasses and that we should spend more time trying out frames. My glasses had a loose screw on the hinge and he fixed it, no charge! I would definitely go back.

this is my go to place for getting contacts; best prices in Chinatown. The owner always remembers me the second I walk through the door. I could be in and out in 2 minutes or reorder via phone but she is very up to date on all products so I like to chat a bit and pick her brain. As we converse, the other staff seems to always be listening attentively as they learn from her. My two special eyeballs that are the windows to my soul are definitely in good hands at this place. Namaste.

I came here to get my first contact lenses and when I read people comment on their customer service, what customer service are they talking about?
The only welcoming and kind staff member here was an elderly lady. The rest, mostly being guys and one young female optometrist, were all rude, indifferent, and unprofessional. The guys just sit there on their laptops or eat in front of you. Only work they do is fill out your papers. No welcome, no information provided, nothing.
The young female optometrist, I didn’t get her name because she didn’t bother introducing herself, was simply rude and unhelpful. She simply said «In here.» and had me sit down for the examination, which is no problem, some people just don’t talk nor smile and that’s fine. She said I had astigmatism in my right eye but I probably don’t need special contacts for that. Gotcha, no problem.
I tried on the trial lens on a small desk which is set up between the bathroom and staff room. On the right, is one worker eating away while the optometrist is having a conversation with him with me between them. She was leaning against the wall with her arms crossed impatiently waiting for me to get my first contact lens in repeatedly asking, «Are the lens in yet?» No it’s not, so why don’t you get back on your beloved iPhone that you kept checking, and give me a few minutes so I can actually get them in.
When I told her I could barely see a thing with my right eye, she rolled her eyes at me (maybe because rest of her staff members were eating and she wasn’t able to) and said, «Okay back in here.» After about 30 minutes of going back and forth with different lens she finally said «Okay, you need astimagitsm lens.» NO REALLY?!
I just got my correct lens, and the optometrist locked herself in her office without a word.
Just an awkward, unprofessional atmosphere in here. If that elderly lady was there most of the time and was tending to me I imagine I would’ve had a better experience, but other than that I really regret coming here for my lens.

Even after moving out of town, I still come back to this store for my glasses and contacts. They owner knows a ton about glasses and will make great recommendations about which frames best fit your face.
They also have great deals on contacts, which you can reorder by phone at any time and to be delivered directly to your house!

I found this place through a coworker and they rock.
Most eye doctors rip you off with lenses
These guys are very reasonable and fairly fast. I usually get my lenses within 1 – 2 days of dropping them off. I keep my frames (they’re Versace and will be with me for a long time) but I swap out the lenses every year or 2 when my prescription changes. In the 3 years I’ve been going there, they have not raised their price. My lenses cost me $ 120 and right now they have a Unilocal deal. When you check in there you get an extra 20% off glasses and sunglasses (sweet!) so highly recommend.

Great service, friendly staff, trendy (and practical) selections, and clean facilities. Dr. Mui gets my applause for being the best optometrist I’ve encountered. Her cheerful demeanor and thorough exam make the visit extra pleasant. You know you’re in good hands when you step into this quaint shop.

The prices are great, they weren’t pushy salesmen, and the whole process was quick. They had many options and were very accommodating. Dr. Mui is great too!

My favorite one stop shop for eyewears… sunglasses, contacts, or glasses… I don’t even have to shop around and know that I am getting the best price around… loving all the brand names and new styles they always have…
and oh they have the best staff ever too!

I recently came to Eyesmate for a contact lens exam. I had called several places around the area to get a quote and this is the cheapest. When I got there on a Sunday afternoon, I was able to get my exam completed without wait. I can’t say anything about the styles they offer as I was only there for the exam. But the place seem clean and neat and the people there were efficient and polite. If you’re looking for just an exam and then ordering contacts online, I highly recommend going to Eyesmate.

My family and I have been going there for several years. I recently had to replace my old pair. (I broke them when I fell asleep in bed.) They have a good selection and the prices are very reasonable.
The optician is knowledgeable and easy to deal with.

These guys were supposed to get four stars. Their prices are certainly low. But always be wary when something is that low.
I needed to get prescription lenses in my original Ray-​Ban Wayfarers.
Another store said the turn around time was one hour but their price was higher.
These guys while charging less, guaranteed that it would take four days. That was fine — I was in no rush. They asked me to return four days later. I live quite far from the store. When I went to pick them up, they were not ready. Three hours wasted.
Finally when they were ready a few days later and I went to pick them up, turned out that the had discontinued the tint I requested. They had used a different tint without asking me. Big NO!
Had I known, I would have canceled my order and gone to the other pricier place.
Lesson learned.

This is probably one of the cheapest place you can find for eye exam, glasses and frames. They have a lot of high end brands and you can always negotiate the price for frames.
The contact exam here is $ 70.
It is not cheaper than online but it is always good to try the frames or sunglasses on before you purchase them.

I’ve been going to Eyesmate Optical for close to 5 years now. Buying maybe 2 – 3 pairs a yr…
Although selection isnt as extensive as bigger stores, they still carry quite a bit to choose from.
They never pushed me to buy anything that doesnt fit right just to make a sale…

Kitty is my go-​to eyeglass person. I love how she operates such a tight ship, is quick and efficient, and always knows what’s the latest in eyewear fashion.