I ordered a Baskin Robbins ice cream cake online for pick up at this location. I ordered a chocolate cake with jamoca ice cream and received a vanilla cake with oreo cookies ‘n’ cream ice cream. Also, the icing message text on the cake was smudged. I think I’ll stick with Dairy Queen and Carvel from now on.
Mohammed A.
Classificação do local: 4 Middletown, PA
I like this place specially their chocolate donut and cheese bagel with american coffee.
Samantha B.
Classificação do local: 5 Midtown West, Manhattan, NY
Called a few different dunkin donuts/baskin robins in my area because i wanted ice cream and it was after midnight. Went to the one on 34th and 8th and when i got there, the fellow told me he would not make me a sundae because it was too late, yet it was a 24 hour place. arriving at the one on 31st and 9th, there was obviously none in there because i was after midnight on a sunday but it was very clean and the man who made my sundae was extremely friendly. they ran out of reece’s half way through making my sundae so without asking he went into the back and looked for more, after he couldn’t find any he came out an apologized, no worries ill just have oreos instead with the sundae. Very nice guy! friendly and helpful and willing to take the extra step! thanks
D G.
Classificação do local: 5 Saint Louis, MO
Ordinarily, I’m not a huge fan of DD, but this one may change my mind. Open 24 hours, the first time I came in, I went in for a snack and came out with a coupon and a deal on donuts since the worker had realized it was my first visit to this location. Upon my second visit, he waved but wasn’t overly intrusive as I spoke with yet another friendly clerk. It was clean, the donuts were fresh, the coffee was good, and the wi-fi was strong. All in all, that’s all I was looking for. I live in the area, and, every time I’ve entered, the staff was friendly and productive. The line is never long, even in the mornings, as they get people moving *quickly*. Nice job, Dunkin. Granted, I didn’t see anyone in the Baskin-Robbins area, but I have seen people come from that side/come out with ice cream, so I know it exists. I can’t speak to their ice cream prowess.
Reshma B.
Classificação do local: 3 New York, NY
I’m giving 3 stars to this Dunkin Donuts because A) they are never crowded during my morning commute(I’ve peeked into the one at 31st and 7th numerous times and always packed) and B) I’ve always gotten what I’ve wanted. However, getting what I wanted has been a chore. I decided to join the Dunkin Perks loyalty program where they gave me a free medium drink coupon for joining and another one for my birthday(a few months later). Both times I was given a hard time by the staff when trying to use them. There is one guy(the owner possibly) who made me feel like I was trying to cheat him. I thought these coupons are supposed to entice me to be *more* loyal, not less but guess not every franchise got the memo. When using my birthday coupon, they argued that they couldn’t accept the coupon because the QR code was worn out from the paper being folded… that’s perfectly reasonable to me, however there was a number typed under the QR code that was completely legible and when I asked why they couldn’t type that in, they ignored me. They offered no other resolution and I was tempted to just return the Coolatta and walk out the door, but I was in need of caffeine. I racked my brains and remembered I might still have the email saved in my inbox so I asked if I could show them the email on my phone. At this point the line was getting longer and those behind me started ordering, so I had to step aside and rest my Coolatta on the bin near me while searching my phone. My internet access was spotty so it was taking a while for me to find the email, but this manager proceeded to scold me for resting my drink on the uneven surface so I had to move further away near the condiment station. Finally I found the email and they scanned it and I was on my way…5 unnecessary minutes wasted because they didn’t trust me. Coming from someone who works in Marketing, hassling the customer is not a way to make them want to come back. In this case, I had completely valid coupons so antagonizing me was absolutely ridiculous, but even if they were expired or something was wrong with them, they should never treat the customer in such a way, especially in front of other customers. Sadly, I will probably be back at this Dunkin but will make sure I keep my order simple(e.g. a regular coffee) and will save my longer(read: pricier) orders for another Dunkin despite how crowded it is.
Tony H.
Classificação do local: 3 San Jose, CA
I just wanted to write a review because where else can you walk down the street at 3am and get a scoop of mint chocolate chip ice cream? Oh New York, how I miss the city that never sleeps.
Nelson D.
Classificação do local: 4 East Elmhurst, NY
one of the better Duncan Donuts. convenient for anyone working in the area . open 24hr
Henry Z.
Classificação do local: 3 Boston, MA
Very convenient place to stop by after work to get a snack or ice cream cone. Their ice cream cones are super expensive! $ 3+ for a regular soft serve. Buy their pints for like only $ 5+. Much better deal.
Laura F.
Classificação do local: 4 Paris
Je suis une grande fan de Dunkin Donuts! Celui est très bien placé car à 2 pas de la rue ou les départs de bus se font! Le service est très bien fait, personnel poli et souriant, meme si ce n’est que du service rapide c’est plus agréable avec un sourire!
Smoke A.
Classificação do local: 3 New York, NY
Here we go… Seems like the people that generally come into this particular DD, are wannabe coffee snobs, IMO. Like they think they’re at Starbucks living the plush lavish coffee life. Newsflash: thats a Coolatta, not a damn Frappaccino lmao, get off that high horse. Like this instance: Customer: «Can you make my Coolatta 2% milk, and do you have any Madelines?» The guy behind the counter looked at her like she just fell from outta an airplane. In my head I’m like Madelines??? Bitch youre at Dunkin Donuts, they have DONUTS& shit, lmao, none of that fancy shit you find at Starbucks. I dont have anything negative to say about the workers. They do their jobs, and smile, which i know is not always an easy task given the kinds of people I observed in here on more than one occasion. I havent had anything from the B&R side, but when I do I’ll let yall know.
Daniel C.
Classificação do local: 3 San Francisco, CA
I don’t frequent the Baskin Robbins but Dunkin Donuts has always been good to me. And they toe the company line. Not much else to say. They do what you ask and it’s pretty clean.
Stan S.
Classificação do local: 2 Queens, NY
Not a fan of D&D…but this was the last place I had coffee before I sort of quit. Don’t read too much into that… the guy got used to me here but for some reason I liked to call the guy Baskin Robbings and Ricky Bobby??? don’t ask me why???
Matt E.
Classificação do local: 3 Brooklyn, NY
I’ll give the Dunkin Donuts a 4 and the Baskin Robbins a 0. Last time I was here(which was this past August) the Baskin Robbin’s was pretty much closed and the coolers were used for extra storage for Dunkin Donuts’ boxes. I asked the guy behind the counter if the Baskin Robbins was closed and he said no, they can still get me some of the Baskin Robbins’ drinks(as long as they don’t involve ice cream). I don’t know what the deal is here but they shouldn’t claim to have a Baskin Robbins if they really don’t and they certainly shouldn’t be using the ice cream fridges for storage, it doesn’t look good.