This has got to be the worst Duane Reade in the city. Had a photo pick up I placed online and was told to pick it up anytime after 5:05 pm that day. Came at 8 pm and staff working the photo counter looked confused and then walked away. They hadn’t even put in the order. Waited 45 minutes for it to be ready, and the poster photo I ordered had a huge smudge. Told to come back the next day. Waste of time. Picked up the new one the second time and come home to find another smudge. Incompetent staff.
Richard C.
Classificação do local: 2 Brooklyn, NY
They deleted my ½/2016 order because they didn’t have the supplies or staff with which to execute on it over the holidays. At least they were upfront about admitting their flippant attitude and were fast about it. The store as a whole spares themselves from a 1-star since it’s a very large plot size, far more than most other Duane Reade’s. The staff is constantly re-stocking & the floor plan is regularly updated/refreshed so its circulation is a breeze & easy. The inventory is not only wide but has always been available for the ~10 years I’ve been commuting by this store.
S. W.
Classificação do local: 1 New York, NY
Worst Duane Reade Store anywhere in the city. The staff is rude and not helpful at all. Went and tried to pick up my photo print order that I had placed online. The staff person who pretended to search for my order(Nahar) was so unbelievably incompetent, I could not comprehend this. Go somewhere else.
Bill T.
Classificação do local: 2 New York, NY
Well, it’s in the Port Authority Bus Terminal, so that elevates the skeeve factor by a magnitude of infinity plus one. Lots of sketchy characters hanging out here and you kind of have to dodge them to get to what you want. The store is L-shaped and it seems laid out haphazardly to me. It took me a long time just to find soap. Maybe I’m not so bright. There was only one person in line but it took forever to check out… that was more because of the lady who was paying but still, I was in the store for about seven minutes and that was about six minutes and 30 seconds longer than I wanted to be. Next time I’ll just go to one of the four Duane Reade’s within two blocks of my apartment.
Thalie A.
Classificação do local: 3 London, United Kingdom
I’ve no issues with Duane Reade. They do what they say on the tin with prices equivalent to their rivals. Conveniently located in Port Authority yet oddly never overcrowded and they do have pleasant & helpful staff.
J R.
Classificação do local: 2 Manhattan, NY
Such a dead atmosphere! They sell these cold foods in these plastic containers which is great when you’re on the go but when you go over to the utensil station there’s never any forks, spoons or napkins to accommodate you for the food you’ve purchase. I suppose hooking my fingers & scooping the brown rice I just bought will do.(Side eye)
Karla S.
Classificação do local: 1 Huntington Beach, CA
I just had the worst customer service in the Print Station of this store. They promise one hour delivery and it wasn’t ready when I got there. The quality is terrible, when I ask them to reprint it cause it has damages, they said to como back in 30 min. When I came back they made me wait 30 min more and they did not figured out how to reprint!!!
Beauldeoux S.
Classificação do local: 1 Manhattan, NY
pro: close con: next to shithole bus terminal, ripoff pricing I did an unintentional price comparison recently. Unknowingly, my wife and i bought 2 of the VERYSAME items from 2 different Duane Reade locations. This Duane Reade location was $ 1.50 higher on one item and almost $ 3.00 higher on the other item compared to another Duane Reade in the city. Yay for price gouging!
Lauren D.
Classificação do local: 4 New York, NY
Located in the New York Port Authority. Has groceries, makeup, pharmaceutical area. Nice staff.
Christopher M.
Classificação do local: 3 New York, NY
Best-placed Blockbuster Kiosk. Decent layout. Love the three flight deal and the ability to enter from the subway. The cashiers tend to be SLOOOOWWWW!!! But it’s not a bad bet when you’re in the city. I’d actually give them a 3.5-star review, if it were possible.
Jess L.
Classificação do local: 3 Hartford, CT
I can’t believe there’s another DR just two blocks north of this one, but I digress… Very clean, welcoming store compared to others in the neighborhood. The pharmacy is in the middle of an otherwise long, uninterrupted stream of aisles, a layout that I liked. Checkout was relatively fast despite the long line at the time.
Su R.
Classificação do local: 4 Westwood, NJ
wow, hard to believe nobody has reviewed this location yet! It’s definitely convenient for those«oh shoot, I forgot my toothbrush!» moments right after you get off the bus. I don’t normally shop at Duane reade because theres none around boston, so i dont have much to compare it to. It’s a large shop right in the port authority that seems pretty well stocked and usually has at least a bit of a line. Service is fast though and not unfriendly. If you’re in the port authority and need any last minute toiletries, worth stopping in here.