Duane Reade

I was writing a review for the Fire Museum and it said there I had not finished my review of Duane Reade… but I did write one before and Unilocal seems to have it for 2÷18÷15.
Great manager, as I said, think bad reviews must come from time before he was on the scene. Oh yeah, it is a chain store after all… good enough for me, it is better than the other chain pharmacies I have been to in the area.

Really nice staff, extremely clean and polite people. They always make you feel welcomed

After having my dog diagnosed with diabetes against my better instincts I went to Duane Reade to get his insulin — it was the most convenient pharmacy. First of all they wanted to take a full patient profile even though I told them it was for a dog. Date of birth? I don’t know– he’s a rescue dog. She then asks another woman behind the counter who gets really snotty saying that they can’t take the prescription without taking a profile and they need the date of birth. After all of that I am told to come back in a half hour– so I run across the street to get some groceries and get back in 20 minutes lugging bags of food. I am then told that they not only don’t have the insulin but they can’t get it in.(Isn’t Duane Reade a chain store??) I asked why they didn’t check when they took the prescription and I was told that I had already left when she realized this. No apology– no extra effort to try to get it from another store. The pharmacists explanation was that she was new– he didn’t apologize either. So, lugging my groceries I went to Town Drug on Amsterdam Avenue, further away but they were quick, made sure it was in stock and wished my dog well when they gave me the meds.

Employees reading magazines to the side, managers cursing in their officer yet loud enough to hear clearly with door closed. Bad customer service. Have had better experience in Harlem stores!

If I could award zero stars I would. This place is just as bad as all Duane Reades but maybe just a touch worse. The staff is uninterested and are just there to collect a paycheck. Ask a question and they stare blankly at you. Try to pay for cash and the girl behind the counter says «I can’t make change for that!»…what a $ 20? For a $ 5 purchase? That’s a shockingly BIG bill right? Amazing… just terrible.

My fave in the area and there’s literally one on every corner in this neighborhood. Great layout, I always feel so zen in this place no matter what the hour. Did I mention it’s ²⁴⁄₇?
Why not 5 stars you ask? They don’t carry John Wm Macy’s DELICIOUS cheese sticks. For that, I have to go to the dingy Duane Reade over on Columbus. Not to be confused with the luxury 2-​floor Duane Reade also on Columbus, just down the block.
Anyhow, super cool and helpful staff at this Broadway location. They never judge me (to my face at least) when I walk in there at 3 in the morning! Maybe they do it when I leave.

It’s a Duane Reade. Not much to say here, but I did want to point out the very friendly staff that did a nice job of trying to get everyone moving when the line was long. I also had passport photos taken here rather quickly. If you’re in a jam, this isn’t a bad place to get some pictures taken.
That being said, this place is fairly big, with a decent selection of items. Just bear in mind, it’s all pretty expensive. Obviously you’re not going to do any serious shopping here but if you are in need of any meds or other must-​get items, you will probably find what you need here.

Excellent service… needed a passport photo taken, and I was in and out of there in 5 minutes on a Tuesday morning. The staff was friendly and efficient.

Went to Duane Reade which is like Walgreen’s in Calif. This DR is next to Trader Joe’s in the Upper West Side.
A neat thing they have is a Walk-​In Clinic so you can see a Dr. On Duty! That’s cool.
Two story store. B. needed travel-​size band-​aid & travel-​size shaving cream. Found them & then paid for them. Charged it.

Suppppper clean and always well stocked. There aren’t too many people, so you’ll be in and out in no time.
Where else can you get cough drops, shampoo, magazines and condoms? Duane Reade babbby!

This Duane Reade has surely gone into the TOILET for the inability of honing interpersonal skills.
When phoning a prescription order to be pickup, the receiver answered the call and SLAM the phone to be blunt and immediately hang up my call. I never got past to speaking with a human being, ergo the fine art of conversation lives in oblivion.

This DR is shaped very strangely. It’s hard to get a real «blueprint’ of the space.
At the same time, it is jam packed with everything you need. Just take the time to orient yourself or ask for help!

got my passport photos here on a monday evening 7p for $ 10 (2 photos). Took about 15 minutes, but would’ve been shorter if they didn’t run out of ink when they were printing them. Very good quality.

I like CVS better… cheaper on all accounts.
But Duane Reade gets 4 stars [and my business every weekend] for being the only place besides one deli near W 62^nd that sells JOOSE!
Don’t knock it ’til you try it.