Cutler Soho

This review is for:
Rachel– color
Heather– cut
I can never say enough about my LOVE for the hair transformation I received at Cutler Soho! I have fine hair that hadn’t been properly colored with quality products or cut by a professional in forever. Heather gave me a brilliant cropped cut that has grown out beautifully and over two sessions, Rachel lightened my brown natural color to a sheen, multi-​tone blonde that faded beautifully and naturally over the winter months. I recently went back to her for summer balyage and she did an incredible job again! I’ve never gotten so many compliments on my blonde. Also, her assistant is so sweet and personable and the girl who blew my hair out was just as fun and adorable! The great energy and talent is worth every penny.

I don’t write reviews, ever but Tim is amazing. I have thick curly hair and he has been doing my highlights for more than 10 years. I moved and tried other people closer to my home. Noone comes close to doing the most natural looking highlights. I also always send friends to him… Always come back delighted.

Just visited this salon yesterday for the first time based on a recommendation from a friend. Carly is a color goddess. Couldn’t be happier with my hair.

love love love this salon. we came in spur of the moment to get my duaghter’s hair highlighted, figuring it was a longshot to get in. they were able to make it work so we were able to get in with not much wait. everyone was super nice. customer service here is top notch. the stylists really listened to what we wanted and totally delivered. hair came out perfect. exactly what she wanted.
awesome!

This review is regarding the apprenticeship program.
I had Deanna and she was great! All the staff are very sweet and clearly care about the comfort of clients. If you are a model for an apprentice — give yourself plenty of time! Started a bit later and took a bit longer than anticipated (about 2 hours). The cut I got was great. When I can afford it I will go back! Until then, modeling for apprentices is the way to go.
Found this via
. Definitely worth it.

This is for my experience working with apprentice stylist or junior stylist.
The salon itself is well maintained, busy, but finds a way to keep clients happy. And for the most part the stylists present themselves as trendy, creative and professional.
However, I experienced hair color that brought me to tears. I am not that easily moved but it was the only reaction I had when I looked in the mirror. When asked, «What I didn’t like?» I replied, «My hair is ugly.» By far, not my personal best moment. Attempts to correct it were made, and some change did occur. I was asked to return the next day to further correct the problem.
It was a kind gesture, since after all they had tried once already to correct it. As stated before, the salon policy and culture is make the client happy.
What I was NOT expecting was to be contacted the following morning, several times by the stylist .oh that’s her now sending me a text…
She was reprimanding me for my use of the word ugly. She suggested I refine my use of adjectives. Then went on to suggest I act as an adult.
Then she text back with an offer to fix it… that’s because she realized she was texting my aunt. My aunt notified her that the next call would be to the salon if she did not stop.
As human beings our initial reaction is our true reaction.
On that note, I will excuse your reaction, my dear stylist, for the berating texts this morning. You too are entitled to have feelings.
Be weary of getting color from semi-​professions that have yet to hone in on their personal and professional skills.

Bryan Gonzalez is amazing at cutting hair, suggesting different styles and solutions. He pays a lot of attention to every small detail with my hair. I can’t imagine getting a cut elsewhere! Happy styling.

Fatima is extraordinary! I have short hair, which a lot of folks don’t really know how to cut well. Within a minute of talking, I knew that Fatima and I were on the same page with what I was looking for. She clearly knows her art and uses innovative techniques to shape and style hair, with gorgeous results. Fatima really encouraged me to harness their own assets to feel beautiful, confident, and original. Great cut, relaxing scalp massage, polite and helpful front desk staff. The salon itself is a bit busy and loud, but it didn’t diminish my experience. I’ve already booked my next visit!

This review is about a bad experience with the hair model program for junior stylists. To be fair, it looks like a nice salon, and I bet they do a good job with regular haircuts. TL;DR: poorly organized hair model program, runs super late (35+min), not straightforward about timing or pricing, poor customer service.
Hayde recruited me to be a hair model on Tinder (that app has to be good for something, right?). She asked if I could come at 10:30am for a free haircut. I told her I could do it if we would be finished by 11:30am because I had to be somewhere. I have short hair that takes 25 min at Harrari, but I know hair model cuts can take longer. Hayde said that timeline wouldn’t be a problem. When I arrived, she told me she was running 10 min late with the previous haircut, and I should go check in. I went to the front desk, where they charged me $ 30, even though Hayde had said it would be free. I waited 25 min, then checked back with reception about timeline. The woman there said it looked like they wouldn’t be ready for me for a while, and there was no way they’d finish with me by 11:30am. She offered me a refund, which I took.
I left and texted Hayde to apologize for having to leave. She was very apologetic and offered to reschedule me for the same time next week. I asked about timing and the price, and she assured me it would indeed be free and that it was an anomaly that she was so late. I figured why not give it a second chance. I came back today at 10:30am. Hayde came over after a few minutes and apologized that she was running 15 min late. I asked her to let me know if it would be longer than that, because I had to leave at 11:30am, and she assured me it would be fine. After 30 min she wasn’t finished with the previous haircut. She came over to let me know it would be another ten minutes and to ask me to wait. I said I did need to leave at 11:30am, and could she finish by then? She apologized, and I went to get my coat.
The Salon Director, Jeff, got my coat and apologized. I told him this was the second time this had happened, and I was disappointed. He straight up blamed Hayde and said that junior stylists were responsible for booking their own models, and that it is common for them to run 30+ min late, which he said that Hayde should have communicated and I should have assumed since it was a hair model program. He offered to schedule me with a different junior stylist in the first slot of the day at 9am.
Overall I was disappointed, as I trekked out to the salon twice, and both times was told it’d only be ¹⁰⁄₁₅ min, when it was clearly going to take much longer. They also tried to charge me when the junior stylist said it would be free. The junior stylist I’d spoken to had assured me the whole process took an hour, but the salon director later said I should expect two hours. I was frustrated with the lack of communication with the junior stylist, and by the poor customer service when I spoke to management. The best he could do was blame his subordinate and offer me to come back a third time for a different two hour haircut. Not worth my time. I felt like they didn’t care about my experience because I wasn’t paying full price, which never reflects well on a place. It also seemed like the salon pressures junior stylists to find their own models and sometimes makes them cover the cost of the cut, and doesn’t stand up for them when something goes wrong. Really not cool. Overall the whole thing left me feeling really bad and I wish I could have avoided the whole experience.

Found Fatima at Cutler Salon in Soho because of the Unilocal reviews and she did not disappoint. She gave me a very good haircut and now it’s so much easier for me to style and work with. She really listened to my needs and issues with the last cut I got and fixed the areas so that they blended much better. I was just visiting the area. But, will definitely be back the next time I’m in town!

You need to see Fatima! I’ve been seeing her since she was an assistant at Rare Salon and kept going to her even when she became the owner and changed it to F. S Charlie Salon. Now she’s at Cutler and I had recently had a cut and color and have been getting so many compliments.
First of all, she has quite the eye for color. The first time I went to her with a ridiculous photo of Miley Cyrus and some red and blonde color and instead of judging me, she was like «yep, I love this for you except let’s go a bit deeper on the red and more golden on the blonde». It came out so amazing, I’ve never had anyone touch my color since. I like to experiment but she knows my comfort zone so she always talks to me about what I want to do and how much maintenance I want to put up with before she does any cutting or coloring.
I don’t know what she did to my hair with this last cut but normally I have to blowdry it or use some type of iron on it to make it look reasonable but I’ve been letting it air dry and it looks amazing.
She’s new to the salon but certainly not new to the floor so I highly recommend you book an appointment with her. Plus she’s just an awesome person!

Fatima has been doing my hair for a little over a year now and I couldn’t be happier with the transformation! Over the past few months shes been able to lighten my long, dark, and frizzy hair without compromising shine and strength. My hair looks and feels fabulous long after I leave her chair (she does killer blowouts too!). Fati has my highest recommendation!

Fatima, Fatima, FATIMA!
She is amazing. I have had the hardest time finding a competent hair stylist because I’m a completely lazy person who literally can’t be bothered to brush her hair. Fatima knows this. I bring her pictures of hairstyles and she says, «No. This will look amazing when I do it in the salon, but you’ll need to blow it dry every day and then use finishing gel and come into the salon every 6 weeks for touch ups. Which you don’t want to do.» And she is right. That alone would be enough, but then…
She says «what if I did this other thing instead?» And she explains it and I kind of understand, but not really, and I say okay… and then it is SO AMAZING. I spend the next 3 weeks getting compliments every single day on my hair, and the next 6 months (I said I’m lazy, right?) getting compliments from the people who haven’t seen me since my last haircut. And I do nothing with my hair. I am lazy and incompetent and somehow it looks good.
She really should be a very mean person, because I would totally put up with it to get hair that looks this good. But she’s not! She’s so lovely and interesting and funny!
And she’s not just good at making lazy people look good. She can do the hard-​core «I am serious about my hair» stuff. I have a friend who is so hard-​core hair that she brings seven kinds of hair product (I counted), three kinds of hair brushes and a blow-​dryer with a gigantic diffuser on a beach vacation. She swears by Fatima.
So, you should go to Cutler and have your hair done by Fatima. It will be fun while you’re there, and you will look amazing afterwards.

Fatima is a genius! I have super fine, short hair, and I can be a little particular with how it’s cut. From the first minute of talking with Fatima, I knew we were speaking the same language. She just gets it! Not to mention she had me laughing the whole time. She is a blast to be around, and I’m just so so happy I found her!

I went to book my next appointment with Fatima Sheikh at F.S. Charlie Salon and was devastated to learned that they closed. I frantically began searching for a way to reach her, as she is the only person I’d see to get my hair done. I’ve been a client of Fatima’s for years and everything she touches is incredible!
Once I found out that she is now at Cutler Salon, I was able to book my appointment there and everything went as smoothly as I’d imagined.
I’m someone that is so picky and careful with who takes care of my hair and I wouldn’t trust anyone but her! She gives me exactly what I envision and pays extra attention to detail. In addition to that, she’s extremely pleasant so I look forward to catching up with her during my appointment.
Fatima is by far the best hairstylist I’ve experienced, and I’ve experienced many prior to her, unfortunately. I highly recommend her for all your styling needs, as I’m certain you will not be disappointed.

I went on a Friday night to get my balayage done… the place was packed which gave me a good feeling about the place. I love getting my hair shampooed (maybe it’s because I’m an extreme massage snob) and my stylist, Megan Clover, did an awesome job. She also asked all the right questions — resulting in a perfect balayage experience!

New customer at Cutler Soho, long-​time customer of my favorite hair stylist/​colorist Fatima. She’s new there, but she’s been cutting and coloring my hair for a few years, and is my absolute favorite.
I’ve cut and colored my hair in more than one country – hey, in more than one continent, even – and Fatima is my all-​time favorite. Not only is she an artist with a terrific eye for color and shapes that will suit you, she’ll listen. She’ll pay attention and see who you are and what will not only make you look your best, but also make you feel like yourself. It’s a rare gift, and I say this as someone who is seldom gushy.

My favorite stylist Fatima is in a new space!
Here is why I go to Fatima wherever she is:
1. Fati is awesome to talk to
2. The shampoo experience is so relaxing
3. She cuts my hair in such a way that it’s easy style. She takes the time to understand your lifestyle and what you need, and makes sure your hair is an enjoyable part of your life, and not another thing to worry about!
4. I always leave looking and feeling amazing!

I’m a new customer at Cutler, but a long time client of Fatima Sheikh, who has recently joined the Cutler team after owning her successful Tribeca salon Rare by F.S. Charlie.
Fatima is an expert at color and cuts. I completely trust her opinion and talents to give me the best look for my face shape, style and overall vibe. She is an all around lovely lady — intelligent, creative and fun! I’m so happy she has landed at Cutler Soho to stay in NYC!

I never write these, but seriously… You guys, Diana is the best stylist I’ve ever known. I’ve been going to her for YEARS, and she’s given me such a wide range of different cuts. Long and short alike, she’s nailed it every single time.
Recently I finally decided to take the plunge and go pixie for the first time in my life. No surprise, she nailed it again! She gave me the most versatile crop ever, which is important because product makes me break out sometimes and so I don’t always like to use it. A pixie that looks good with or without product?! Yes, you heard right.
That’s what I love about Diana: she will never give you a cut that doesn’t fit your lifestyle. She always asks how much time you’re looking to spend on your hair daily, whether you wear it curly or straight (or both), and will help curate a style to channel your dream celeb’s do, but in a way that you are capable of maintaining and styling on your own without having your own personal stylist.
It’s been two months since my dramatic chop and I don’t plan on switching it or my stylist up anytime soon! Go to Diana, you won’t be disappointed.
(in case you aren’t convinced yet… I work at Refinery29 and attend events often and am photographed frequently. I wouldn’t trust anyone else with my hair.)