Cutler

Ting at Cutler has been cutting my hair for nearly a decade. She listens to what you want and on top of that, she does an amazing blow-​out. Go and see Ting for everything from a New Years Eve va-​va-​voom blowout to a simple, beautiful haircut. I promise she won’t disappoint :)

Pamela rocks! She did an amazing job on my ombré hair color!

I have never felt so compelled to write a negative review as much as I do for this salon, and I was debating about posting it because I’ve never written a negative review before. But from day one, I’ve had nothing but bad experiences at Cutler (ones that gradually got worse)… Let me just start off by saying that I have been to almost every top salon in NYC to get my hair colored… This is the only one where I had to make REPEATED trips back to get their work corrected. Nearly every single time they would not properly cover my dark roots. And I noticed this phenomenon when I looked around the room at other women in the salon. The «colorists» would mix up big bowls full of color, and then only paint on a few «stripes» and would call it a day! There were several times I BEGGED them to just put more of the dye on my hair, and the stubborn «colorists» just wouldn’t do it! So then naturally I’d have to go back to the salon and get more done! (And having to make repeated trips was a pretty big inconvenience– one that no one EVER apologized for!)
The final straw, however, was when both colorists I was seeing started deliberately trying to nickel and dime me… I’d be told one price when I was making the appointment, and then the «colorist» would be quoting me a much higher price for «additional services,» which was really only what they were supposed to be doing for the price I was quoted in the first place! A colorist even had the NERVE to call me up and argue with me about charging me more the day before my appointment! Suffice to say, that was when I knew it was time to call it quits and find another salon. It was almost like an abusive relationship at that point. Never in my life have I been treated this way! I could not get OVER the rudeness! And someone else had remarked upon the rudeness of these colorists in an earlier review… they were SPOT ON! It was clear they couldn’t stand me because I actually expected them to put the dye on my head properly for all the money I was spending!!! And then when I had the «nerve» to go back for touch-​ups after spending all that money and leaving with dark roots, one of them actually had the GALL to sit me and down and «scold» me for having to come back so often to correct their own SLOPPY work! (You’d think that would have been a «sign» to them that they weren’t doing their jobs properly, but no– blame the customer!!)
I would not recommend this salon to anyone. Yes, they gave me a nice blonde (not orange) color, but they would constantly over-​dye the same hair, rather than just doing the new growth like they were supposed to. And when I’d remark upon that, they actually had the nerve to DENY IT and get angry! Even when the evidence was very plain– breakage, etc! (And I had beautiful, THICK hair before going to this salon!!) Cutler truly doesn’t grasp the saying that «the customer is always right.» In fact, they treat their customers like SH*T for the most part! Now, I did get some blow-​outs (which were included in the price) from some VERY nice stylists there. It’s just a shame the colorists had to be such rude, nasty, money-​grubbing b*tches. They would even make rude and snide remarks during my appointment too… Constantly whining about what shampoo I used (probably in a pathetic attempt to get me to spend even MORE $$$ at their salon), making remarks about me needing to get my hair cut (when my ends looked perfectly fine!)… I mean this is simply NOT how you treat paying customers!!!
So instead I decided to go to the John Barrett salon at Bergdorf Goodman, which is only 1 block away! Even seeing a «level 1» colorist there was better than anything at Cutler. I paid only a bit more and it was WORTH IT! If for no other reason, to not have to take the ABUSE from the colorists at Cutler anymore! My colorist at John Barrett (Cruz) did a very good job, actually bothered to paint on highlights (rather than frying my hair with foil), and I got a better result for only about $ 60 more! And best of all, there was NO attitude whatsoever from anyone there! No snide remarks from the colorists… they actually know how to treat a customer! Plus they also managed to finish in a more timely fashion. It seemed like everything at Cutler would take FOREVER!!! Other people have remarked on this too, so clearly I’m not the only one. It should not take 5 hours to put highlights in and lift the base of your hair! John Barrett finished in a little over 3 hours, including a nice blow-​out (which was included in the price), which was very reasonable! And naturally because they are a PROFESSIONAL salon, they didn’t leave me with dark roots, so I won’t need to go back for months now.
I really hope Cutler (but particularly, «Sloan» at Cutler) is happy. She can have all the time in the world to nickel and dime other customers, because I took my $ 200+ elsewhere and I’m GLAD I did it. It was truly money well spent!

I have had two stylists here: Mickey and Amy — I absolutely love them both. Of course, the cuts are different, but let me highlight the wonderful traits they have in common
1. Very artistic, both got what I wanted right off the bat, and delivered amazing results. They both asked me if they could try a different technique/​approach than I was suggested — and I am so happy I listened to them. Great results, and exactly what I wanted.
2. Very pleasant personalities. Friendly and charming but none of the silly pretend-​we-​are-​best-​pals chatter… they are very serious and focused when they work. Perhaps that’s why the result is so good.
3. Checking back frequently while they work whether I am liking where this is going.
5. No product pushing.
I hope you guys go get a cut from one of them! I probably will be alternating between them from now on.
Highly recommend

Absolutely love Emily! I have been religiously going to her for cuts for over a year. I came to her on a recommendation because I completely destroyed my hair with a relaxer and needed her help trimming away the damage till it grew out. Thanks to Emily my hair has recovered and regained its strength. She is very sweet, professional and conversational. She also listens attentively to your suggestions and doesn’t try to force you into a cut you may not want like some other stylists I’ve been to. I definitely recommend her for cuts and blow outs!

Mary gave me an absolutely gorgeous haircut today at the 57^th street location. Not only was she exceptionally talented, but she’s a sweetheart and was easy to talk to. I have been all over this city trying to find a good fit with a stylist and I think I’ve finally found just that in Mary. I’m looking forward to seeing her in 3 months! Also, no up sell to buy hair products I already have at home.

I had a consultation with Ryan Williams. He was wondering caring and empathetic. He gave me time good advice and attention. Can’t wait to see the magic he can create with my hair.

Even though I’ve moved quiet a lot, in the past couple of years, but I wait to come home for a haircut by Jenny. She is very good and thorough. My hair can get pretty wild and out of control, and she really gets my hair. Even though, I think their prices are a bit on the higher side, but their good service makes it all worth it.

Stopping in here to get a quick bang trim. Super nice place and great staff. Got a great trim and was on my way.
Will stop in again!

First off I want to say this salon is great and has a great vibe. Everyone is nice and treats customers very well. Now to review the services: I got a haircut over a year ago with Piper, who is amazing, by the way. I never forgot how great this haircut was and then I moved to Florida. I moved back to nyc recently and called Cutler on 57^th to make sure Piper was still working there. Thank God she was. It was a sign. I made an appointment and the reservation staff were able to accommodate me right away. Another amazing haircut by Piper. She’s great with both long and short hair. Seriously, she cut my hair perfectly. So if you’re looking for an amazing, perfect haircut go to Piper! Also, she’s super pretty, has amazing style, and is super cool and nice! Love this salon… would recommend to anyone!
Adding another review to this one: I just had my hair colored at Cutler Salon on 57^th st. Amazing job by Ariel. She is great and super cool and pretty too! I am so happy with the color… just beautiful!!! Ariel knows her stuff! Best salon EVER!!!

Camron was a genius with my haircut. I honestly didn’t know what I wanted when I sat down, only that I was toying with the lob trend, but that my husband hinted 4x today that he liked my long hair. I honestly am not sure I had the guts anyway but something needed to change. So where do you go from there? Leave it to Camron. He expertly evaluated my hair, face shape and listened to my concerns about volume at the crown. I left with my long locks still attached, but shaped just right to give me the healthy, cool look I was after. I will be back!

I was itching to do something drastic to my hair and was referred to Gaby. I came in a boring brunette and left a platinum blonde. She was 100% the best colorist I’ve ever had. Gaby was attentive and walked me through every step which made me less nervous. She did exactly what I asked for and even better. I’m so happy!

The salon is very nice and everyone I spoke with was extremely helpful. I wouldn’t have originally chosen Cutler (based solely on price) but my mom looked up hairstylists in NY and recommended them. I called and was able to get an appointment for the same day.
This review is mostly for Piper, my stylist. I was terrified to cut all of my hair off and went to Cutler with multiple pictures and ideas. Piper was so patient with me and took the time to get to know me, my hair history, what my options were, etc. She took her time and walked through made sure I knew how to style it on my own. It was a great experience and I can’t recommend it enough!

I recently moved to NYC and I’m supper picky with my hair! I got the hair cut and color at cutler salon. I absolutely love it and definitely go back.

This salon has a modern and upscale feel, while still being a bit edgy and fun. It’s pricey but totally worth it. Pam was the colorist I worked with and she was amazing, taking me from mousy brown to copper red (picking the perfect tone for my complexion). My glaze treatment and blowout were included in the price (usually an extra charge at other salons!) so I really did feel like I was taken care of. Pam is awesome for both natural and wacky colors. Will definitely continue coming back for her!

This review is for Summer — colorist — at Cutler 57^th Street. I think that Summer did an awesome job on my highlights. I had a consultation with her first as it was my first time going to her and I had had previous bad experiences with other salons not doing what I requested. I felt that she was knowledgeable and was able to give me exactly what I wanted. She was extremely friendly/​personable. I went from a blah light brown to a light blond. If this rating was just for Summer I would give 5 stars.
I took off one star for the overall experience. I I think they should have noted that I was a new client and shown me the salon as I had no idea where to change into my robe or that there was a coat check (obviously I asked and was pointed in the general direction). Overall things just felt very chaotic in there. After I paid I had a question about the names of my shampoo person and person who blew out my hair but both people at reception picked up phone calls and were on the phone for what seemed like forever while I just stood there. Then the person didn’t know know blew out my hair. Also they randomly booked me for a haircut when I never scheduled one. Just little annoyances but I will still be going back. I thought the price was reasonable and I liked what Summer did. So glad I found a great colorist!

First review in 3 years — this is how strongly I feel about this place.
I’ve been here 4 times now — 3x for cuts, 1x for color. Every time, I leave happily tossing my hair out onto the street.
What inspired me to write a review was the latest visit — I decided to get a trim at another salon close to work, which was a disaster. I looked like a male Korean pop star with a dash of the Rachel tossed in, which is fine, if you’re a guy and it were 1995. I came to Dottie Shannon at Cutler with a challenge — reshape my shoulder-​length hair to something sexy and modern without taking off much more length. She worked a miracle. I left with the perfect shoulder-​length bob that looks both tousled and precision-​cut. What a pro. Compliments galore.
Another differentiator is my color — Joyce colored my hair in January. She specifically did the color so that when my hair grew out, the color grow out beautifully, lessening the need for constant upkeep. It’s now late June, and I’m heading back to get my hair colored again. I get compliments all the time on the color.
All in all, I don’t think you can go wrong at Cutler. Every haircut/​color I see at the salon looks great. You definitely get your money’s worth.

A high-​end salon without the snob factor.
Color: Audrey transformed me from my natural brunette color to this gorgeous honey blonde ombré-​esque look. She is able to execute your vision but always makes sure to do it in a way that is tailored to your hair type so it does not get damaged.
Cuts: Leila is awesome. I have super long hair which I barely trust anyone to cut but she just knows exactly what to do. She makes your hair look super sexy by adding in layers and volume unlike stylists at other places who I’ve gone to that pretty much just cut the bottom and make it look so boring. *Note to people with long hair: Leila will not chop it all off… she listens if you say you only want an inch or two!

This post is for color only. For cut — James remains my everything.
I have been going to Cutler for close to 10 years and Rebecca was my world. She was kind, funny and a chemist genius that created the most wonderful colors in hair. Unfortunately, the owner made the ill-​advised decision to let her go. I’m convinced it was because her productivity (meaning she didn’t have a conveyor belt of clients lined up all at once as most of the other colorists did). She took her time and she created perfection. Sadly she is gone and I have no idea where.
I stayed to try other colorists because I had been going there forever and not a single one could get it. I wound up needing a color correction (at another salon) and I decided to make the break from Cutler.
Lastly, while this is a first world problem, I know — they seemed to have done away with the head massages they used to give at the shampoo sink. Which sucks. I am paying pretty good money for pretty mediocre service, the least you can do is a 2 minute head massage!
The one positive is that blow-​outs are included in the color. And Devon is the best. Not enough to keep me coming back for color though.

Really great cut! My stylist was still somewhat in training and working here on a training day. Her name was Dottie and she did a pretty excellent job!
My only complaint is the really snooty/​rude service I received by the front desk gal.