Carlos Lobo Salon

I am still in shock from the awful customer service I received here. I had a 645 pm appointment and I was running late because my über got into an accident. Luckily I was fine but I arrived at the salon at 715 only to be told my hairdresser was «tired of waiting» and decided to leave. Without calling me, after I’d hauled my ass over across town.
They refused to accommodate me or place me with another hairdresser, even after I told them I would happily wait. I kept asking the receptionist if there was anything she could do but the only words in English she seemed to know were «I’m sorry.»
I’m sorry Carlos Lobo, you need better customer service. A call would have been nice.

I spent months scheduling hair trials before my wedding and it was an avalanche of disappointments. A friend recommended Carlos Lobo Salon but I was a bit skeptical because they didn’t have a lot of wedding reviews. I feel so lucky for finding this place and meeting Cynara. She did my hair, my mom’s, mother in law, niece and flower girls and we all looked stunning! I’m very hard to please and I hardly like anything especially when it involves my hair. Cynara was very patient, very professional and her confidence and good energy was contagious. I was in love with my hair and I felt so good and beautiful before walking down the aisle. Thank you Cynara! :))

Best salon in NYC! I’ve been a customer for about 10 years. They are fantastic and very friendly: I always feel welcomed and well taken care of!
I highly recommend it!

Best. Salon. Ever.
I found this through
and was instantly impressed when I walked in. It has a very airy, modern feel and could cross the line into pretentious, but everyone is too kind here to let that happen.
I wish I could remember my stylist’s name, she was amazing. My blowout lasted so beautifully and was prefect until I washed it again. It was just perfection.
I would highly recommend this salon. It’s just awesome.
(they also let me tip on my credit card when I said I didn’t have cash! So nice!)
Love this salon, I hope to be back very soon!

Craig is the best! He knows his color game and gives one hell of a hair cut! He fixed my gross looking roots and made the color so appealing!
Been coming here for a while and happy with the services.

I was Romi’s client for several years and he is by far the best hair stylist I’ve ever seen — and I’m middle-​aged. I had shoulder-​length hair, then had him cut it a little shorter, then when Jennifer Lawrence got a pixie cut I had Romi cut mine just like hers. He is amazing. I have never seen a stylist be able to replicate a haircut the way Romi can. Every time I would bring in photo, he would cut it EXACTLY like the picture. I recently moved to Arizona and have gone through four stylists in less than a year. I am going to fly back to NY just for haircuts with Romi because it is totally worth the money. Oh, and he’s a sweetheart too.

Romi love how he helped come up with my creation of natural low, high beach light. Very creative! Connected right away, he knew exactly what to do. I’m very pleased with my results! Totally recommend!

I’ve been going to Carlos Lobo for a few years. It’s a great salon. All of the stylist are friendly. I see Craig Carter, who is just a master with hair. He does a great job coloring and cutting.
He stays on schedule and doesn’t over book like some places.

Excelente! Patricia renovou meu cabelo! Ela é maravilhosa em coloraçao!
A manicure Ada tambem é muito boa, ela faz a verdadeira unha brasileira!
Todos que trabalham lá sao brasileiros!
Adorei!
Unico salao de nova york que realmente vale a pena!

I was in need of a serious cut and even though I already have a stylist whom I love, I decided to try someone else; so I asked my co-​workers who they go to and one of them recommended Carlos Lobo to me.
I called and made my appointment and Lita was my stylist for that day and can I tell you, I LOVED, LOVED, LOVED, the way she cut my hair!!! She cut my hair, the way my old stylist cut my hair way back in the day. My hair had lots of layers, bounce, and volume!!! I was sooo impressed with her hair cutting skills that I went back for a color and OMG… I LOVE, LOVE, LOVE my new color!!!
THANK YOU LITA for my FANTABULOUS color… WHOOO HOOOO, you rock!!!

After years of doing my own color at home, I have been wanting to place my locks in the hands of a professional… but I was so anxious about finding a stylist who would listen to what I want and follow through. At the suggestion of a friend, I tried Carlos Lobo Salon.
Patricia (colorist) was so sweet and I felt comfortable with her right away. She spent a good amount of time speaking with me before she started to make sure we were both on the same page as far as what I wanted and what she recommended. She explained the process and answered my many questions with patience and a smile. She knew I was nervous and did not make me feel rushed or pressured. When she stepped away to mix the color, I knew I could trust her and I was totally at ease.
Cynara was my stylist and I can say the same for her– my hair turned out exactly as I hoped it would. I have tried so many times to shape my hair into long loose locks, only to have it look like a pile of frizz. Cynara made it look effortless! She took her time with the blowout and made sure I was happy with it (I was) before I left the chair.
Everyone at CLS was so professional and friendly that you can’t help but feel comfortable within the first few minutes of walking into the salon. Prices are reasonable, but it’s the service and attention they give to each client makes this place really special. I love my color!!!
I highly recommend! :D

I found this place on Unilocal and it had decent reviews, so I called for a same day appointment. I’m somewhat impatient. I even provided a picture of MYSELF with the haircut I wanted. The end result is nowhere near it. For $ 60, I should look really hot, not like a f*cking retard.

My husband convinced me to start going to Craig at the Carlos Lobo Salon, and he does a fantastic job! He stays on schedule (because he doesn’t double and triple book!), and he is very talented. What’s even better is that he does men’s hair as well (and my husband’s curly hair is a little tricky) so we can book both of our appointments with the same stylist! I love leaving this salon with a fresh haircut!

I have been a client of Lita for over 10 years!!! I love the place, everyone is so nice and friendly. You feel welcomed from the moment that you step in the salon. I highly recommend Carlos Lobo salon to anyone due to the professionalism of the whole team. I also would like to thank all the Carlos Lobo Salon staff for making my trips there so pleasant!!! Thanks to all of you!!! See you soon!!!

Um wtf.
So i had been dying to get front bangs (i tend to get bored with my hair and end up taking drastic measures) and after Unilocaling every salon from TriBeCa to the UWS — I decided on Carlos Lobo since I could just get a bang cut and the reviews made it seem like they could do a good job. I called to reserve a spot and walked in 15 minutes later on a Friday afternoon.
I had to wait for the receptionist to finish sweeping up hair before anyone even said hello to me, then she rushed some guy over to me to do my bangs — I think he may have been the hair washing guy? I have no idea it happened way too quickly. He plopped me down and started cutting my hair before I even had a chance to take my headband off. I kept trying to show him pictures but he wouldn’t really listen and just kept chopping. He didn’t even try to wet my hair even though the bangs had been pushed back all day and were clearly leaning to the side I usually wear them at. After 3 minutes of hair flying and me being thoroughly confused I finally asked him what he was doing — he said he was trimming my side bangs. But i don’t want side bangs, I have side bangs. If i wanted side bangs, why would I be here? «but they look more stylish like this» yes but I’ve had them for 3 years and I want a change– fine he says. And continues to chop chop STILL WITHOUT WETTING MY HAIR. So by now he’s cutting the fluff ball of bangs that is my hair, claiming he’s cutting them straight across even though all my hair is leaning towards one side of my face and is an inch higher than normal from being stuck in a headband all day. Before I know it i have the most lopsided, crooked and bald looking bangs I’ve ever seen (and I asked for THICK bangs). He just chopped chopped chopped away. I paid (more for this horrible trim than getting my entire head cut by a MUCH more skilled stylist in Chinatown), left in a daze, and went home and cried.

I had a terrible experience with a trial hair & makeup appointment. The makeup artist didn’t really listen to my ideas about clean, simple makeup and hair. While I realize that event makeup needs to be «bigger» than everyday to read in photographs and whatnot, the eyeliner shouldn’t extend all the way to the inside corner top *and* bottom (in jet black no less) – all that does is make you look like a beady-​eyed 13-​year-​old who doesn’t know the principles of eyeliner application.
So the hair. The first updo was a cotton-​candy swirl – not a simple chignon with a little height at the crown like I had asked for. Also, the ends were messy and sticking out, and there were ratty looking bumps. I asked him if that was intentional or if when it’s «for real» would he smooth out the rattiness and all I got was an unclear answer that involved explaining I needed higher hair because I am short. (I know I am, not freakishly so, but whatever.) He did a satisfactory second style, a simple clean twist. Nice. But then he took all of the bobby pins out, shook my hair out, and put it in a loose twist secured by two bobby pins. It was completely haggard looking five minutes after I left the salon. You’d think with all of the money I’d just dropped, he could buy a few more damn bobby pins.
And for all of this agita, this trial appointment, I paid $ 150. I felt duped and ugly and I had to go straight home to redo my hair and tone down my makeup so I wouldn’t look freakish at dinner. I almost burst into tears, but I couldn’t afford to have the mascara run.

I started out going there for someone else. When that stylist never showed up Patricia had taken over and did my hair. I was always unhappy with my hair UNTIL I meet Patricia She’s wonderful and knows her colors well. I also get my cut from Remy who is also excellent.
I love them all!
Carlos is missed and loved by me and the salon is lived on!

I was lucky enough to be a participant in a color workshop at Carlos Lobo Salon, and my experience there was wonderful. All staff are highly-​skilled with a superior level of training and an obvious drive to continue to perfect their craft. Further, the treatment I received there was nonpareil; everyone took very good care of me and really made me feel comfortable, even though I was receiving complimentary services. The results were great… I’m glad I was able to participate, and I highly recommend visiting the friendly and talented staff at Carlos Lobo Salon… I’m sure they will exceed your expectations as they did mine. It’s nice to have service that’s GENUINE in an upscale establishment… I don’t always have that positive feeling in higher-​end places (probably they sense my budget).
A few days later my color looks even better, and I’m noticing nice new tones in different environments. Really, check them out if you can.

Excellent news — the salon will stay open under Patricia. I am so very happy to know this.

Hello Everybody,
Carlos will be truly missed and forever remembered by those who he touched with his warmth. He was such a nice human being, I pray for all his family and friends to keep going strong by remember what a positive attitude he had towards life.
I am also here to clarify that the salon reopened today and will be running in regular business hours with the other stylists. Patricia will return somewhat in the near future. thanks for all the kind words,
Bia

THANK YOU! THANK YOU! THANK YOU!!!
I have never trusted anyone to style my long curly hair AND those days are over! I found The Carlos Lobo Salon! I didn’t know how bad my hair looked until I got a haircut by Carlos… Not to sound full of myself but my goodness I feel so cute/​fresh/​current — I feel like a beautiful woman…
I didn’t have any color done today but have an appointment scheduled with Patricia who I hear is AMAZING!
DON’T WALK — RUN TO THIS SALON!!!
I’LL NEVER BE THE SAME! NOW I CAN NEVER LEAVE THE CITY:)