Billy Reid

The clothes are great. I bought a coat, blazer, shirts and boots. The customer service is tremendous and everyone is extremely helpful.

Not only are the clothes fantastic and guaranteed to make you look awesome but as the other reviews can attest to, Billy Reid’s customer service is unbelievably good.

I just had one of the best shopping experiences I’ve had in a while. A really terrific woman, Tina I believe, just showed me, literally 6 or 7 pairs of shoes in different sizes until we came up with the right shoes in a size that seemed right for my feet. She was not only patient, but wonderful. When I started apologizing about all the shoes she had to get before we came on a good pair for me, she sincerely stopped me, and said she was happy to do it. And I believed her:)…She was just super nice, and a pleasure. Plus, I got beautiful shoes. If they’d had my size in other styles, I would’ve bought more. These were some of the nicest men’s shoes I’ve seen in a while, all at a relatively accessible price point, considering the quality. Right on Billy Reid. and right on Tina (hope I’m remembering your name correctly).

Now here’s something for me to get excited about. I own more Billy Reid shirts than about any other brand I’ve ever had in my wardrobe, so when I found out they had a Manhattan store I made an immediate bee-​line, then stopped in again, making purchases both times. Best casual polo shirts ever, love the material, and no screwy horses, elephants, alligators or other animals need adorn the front of the shirt, thank you. The staff was as pleasant as could be both times. They’ll be getting return visits from me every time I’m in the city, this I’m sure of!

Let’s talk about socks.
I’m not always in the mood for rough socks.
That’s why I was tickled to see that Billy Reid carried a spanking-​new selection of Organic cotton socks by Alabama’s own Zkano socks. These sturdy, striped socks will turn every morning dress-​up time into a foot-​worshiping sensual session.
Is it hot in here? No, because organic cotton breathes really well. You can’t even try to beat that with a riding crop! Go ahead. Treat your feet.

This was my second time to this store. I came in a few weeks ago during their sale and did some damage. That time Brent took care of me and it was a great experience.
I was back in town this weekend and decided to go in and see if they had any new pants or shirts I was interested in. Joey took care of me this time and was great. He quickly determined my preferred shirt style, not too dad like or lumber-​jacky. After discussing some of the shirts on the floor he said he was going to go downstairs. He proceeded to bring up about 10 shirts that they just got in and hadn’t made it to the floor yet. He was very thorough but not pushy, attentive but not overbearing. It was a very similar experience to the one I had with Brent.
I ended up getting two more pairs of their chinos and two shirts. Their materials are awesome and I can’t wait to get them shipped to me in the next week or so.

Billy Reid has been on my radar for a few years now bc of his genius catchy «Make Cornbread Not War» line that supports the Southern Foodways Alliance.
I’ve never been so happy to spend $ 56 on a tee shirt until I walked into Billy Reid on a lovely Wednesday afternoon and had the pleasure of a brief interaction with Brent.
A lovely lad he was. And his quick, attentive, yet personable, service won me over.
I’m now a Billy Reid fan for life and whomever I date in the future, will be looking mighty fly dressed in gifts from here.

For such a high end boutique, I thought the quality of the service would be up to par. I walked in and they looked at me from head to toe, and I was automatically disregarded. No one asked me if I need any help or what they could do to assist me, and then when I asked for assistance the sales associate basically looked at me like I was crazy. You might be thinking that I looked like a hot mess but I wasn’t. I know how to dress and I was wearing business casual clothes.
The items here were pricey, but I wanted to get my boyfriend a really nice coat and was willing spend as much as needed to buy him a nice gift. However, the attitude made me leave feeling like I was a worthless human being. I don’t care what type of store, service, or person you might be, everyone should be treated with respect. And you never know, those who might not look like they have money, might be the ones you earn the most commission on.
Overall, the service didn’t even deserve a star. The clothes on the other hand are very nice and I would highly recommend them if you or your boyfriend is into that high end country/​southern style.

I had one of the nicest retail experiences ever at Billy Reid. Greeted by smiles when I walked inside, allowed to wander without hovering or judging glances (I was in beat-​up jeans and a T-​shirt), and was offered LEMONADE! (which totally made my day, as I was thirsty and grumpy).
The staff were very friendly, helpful, approachable, and incredibly good-​looking. The interior has strong southern homestead vibes.
Things are pricey, yes, but I’d say worth it for the quality of clothing and quality of customer service.

I think y’all (ha, see what I did there?) might be going a bit overboard with the Southern sensibility comments. Yes, Billy Reid is from the ‘real’ (ugh (ugh as in jesus, for not being pretentious you Southerners sure love to differentiate yourselves from other parts of the «geographic» south)) South. I’m a big fan of Louisiana, but I’m not confident in arguing they (Louisianans and Southerners) have some collective sense of style. If we’re going to go there, which we are, neither does this store. Look at the walking coat, for chrissakes. Try it on and tell me how southern you feel. Tell me what’s southern about the sweaters. Shut up, they’re sweaters.
That said, once you stop being obsessed with some falsified notion of what constitutes southern sensibility, you realize that the clothes are pretty damn good. Yes, I agree with several of the reviewers who said some pieces had wonky fits (the blazers in particular) but overall things tend to drape nicely. It’s a natural tendency to want a $ 600 jacket to fit you like a dream. Thankfully, they offer tailoring. The staff is also wonderfully helpful, and will suggest certain pairings or pieces that lend the same effect as what you’re going for with better fits.
Seriously though… that walking coat makes me feel like a bad mama jama. A bad Northern mama jama.

As a self-​proclaimed Southerner (since many do not consider Kentucky truly part of the South for varying arguable reasons), I appreciate the easy, classic style and bespoke details of Billy Reid’s clothes and accessories.
The line is not so slick and preppy as to be a Ralph Lauren knockoff, but offers an effortless elegance and slouchy comfort that can be applied to any wardrobe and any type of personal style. The price point is a little high for me personally, but compared to other more minimalist lines, you definitely get more bang for your buck.
And while BR doesn’t offer a full range of women’s sizes, there is definitely a bit more selection on the larger end of things, which this double-​digit size fashion fan definitely appreciates.
All in all, I’ll be tracking them for upcoming sales, because there are several pieces that I would love to give a happy home in my closet.

As a totally cynical bastard when it comes to high-​end fashion and snooty Manhattan stores, I have to say Billy Reid is a place I never feel any anxiety walking into. They’re not pushy. They play it cool. And they give you liquor. And that shit is Top of the Pops in my book.
Plus, they have the best damn pants in the Nor’east.

Love Reid’s classic tailoring and southern sensibility with a twist. I had been eyeing one of his pieces for awhile and when it went on sale I knew it had to be mine. I called to see if the store had the piece, the sales girl was more than friendly and offered to put the shirt on hold for me (it was the last one in my size). When I went to pick up the shirt the staff was so unbelievably friendly and knowledgeable about the garments — they offered ideas for tailoring and styling the shirt — and I felt they were giving me their honest opinions, not trying to sell me something so they could make a commission.
Having great aesthetic can only go so far, staffing your stores with friendly and knowledgeable people is a huge plus for me. I worked in retail for many years and I feel like it’s getting harder and harder to find stores with a high level of customer service and well trained sales staff. I am definitely a loyal Billy Reid customer from now on.

Classic tailoring and a new antiquarian vibe at an upmarket price. I’m told they may just serve you bourbon once you establish yourself as a familiar face. (I’m sure it doesn’t hurt to be hot, either.)
Recently splurged on a sleeveless seersucker blouse that reminds me of January Jones on Mad Men and a loud plaid shirt for my preppy husband.
Great candies at the counter, too!

I really like Billy Reid — the problem is that their clothes largely don’t fit me that well. I spent quite some time in here one day looking for jeans and I just don’t do the whole ‘hipster’ skinny thing. Don’t get me wrong, I’m glad that this is the case, but I was bummed because they have a great selection and a wonderful staff but it didn’t really go anywhere.
I did manage to find a shirt that was really cool and fit me oddly well. I’ll probably come back here just because the people are so nice and the store is cool so I’m crossing my fingers that they’ll have more stuff that fits me.
Oh yeah, and they have a bar from which they will serve you drinks while you shop. While I struggled with pair after pair of jeans, my wife was inundated with drink offers from their staff. You just can’t get better than that.