Artistic Tile

Amazing store! So unique, will custom to your specifications! A place to shop if your looking for the best in stone & more!

I couldn’t be happier with the service and professionalism I had working with
Irma Collins at Artistic Tile. She was patient, had great ideas, and helped turn my
master bath into the dream room I had envisioned. She worked within my budget,
delivered on time, and followed thru with all questions, emails, and phone calls. The
showroom is beautiful, but with so much to chose from can be overwhelming. Irma
was able to help me narrow down my choices and had a complete understanding of all the stone and tile they have to offer and why some products would work better than others. I would not hesitate to recommend her to any of my friends doing a bath or
kitchen renovation.

This store is beautiful and has a lot of tiled displays for you to draw ideas from. My husband and I were looking to tile 2 bathrooms that are going through a gut renovation. The first time we came here, it was an hour before closing so the salespeople told us to walk around and come back when we had more time. That was fine cause it was the beginning of our tile search. We then came back in the middle of the afternoon on a weekday and waited 20min to speak with someone… we walked out. No one greeted us or noticed us. We’re young and are young so I think they judged us. Maybe they thought they wouldn’t make a sale.
If you want good service and an even larger selection, I recommend Nemo Tile a few blocks away, as well as Ann Sacks, and Complete Tile Collection. The service was top notch at all three. I’d rather go somewhere, where people value my money.

Superlative Design Assistance Throughout the Process
I wandered into the 21^st Street store, fully intending to pick the staff’s brain and curated selection, and then order on-​line. I’m quite sure my intentions were obvious, as I mentioned «price» and «cost» in every sentence, and asked for «tear sheets» with info about each tile I saw.
Despite all that, my salesperson, Shannon Boehm, offered her full level of knowledge and service. She upended my clever plans, and I bought all my tile from Artistic.

Yes, I paid more than I would have on-​line. But two of the tiles I saw at Artistic Tile were not available on line. Including one glass mosaic that was stunningly beautiful and unique.
Artistic Tile gave me a budget-​preserving discount through my contractor. And sanity-​and-​soul-​saving assistance from Shannon at every step in my renovation process.

It was Shannon who first advised me to use an epoxy grout; who warned me about the quality differentials in square white wall tile; who advised me on EVERY design decision that came up. Far beyond the call of duty, and NOT available, on-​line. Shannon shrugged off all my thanks, making it quite clear that she considers her level of assistance to be business-​as-​usual.
I should also mention that I was never made uncomfortable, even though budget was a huge issue for me. Artistic Tile did have beautiful options within my range.
I highly recommend Artistic Tile.

While this store has top notch products this particular location has a lot to be desired when it comes to civilized service.
Several things to say… they forgot to place the order in its entirety, then they calculated wrong measurements; they also miscalculated the costs, and that’s ok. But when the store manager Roy Marcus (stay away from him) sent wrong door saddles that were not even finished as I asked, then I have a problem with it.
Roy Marcus agreed to refund after rudely arguing over the phone, and I thanked him despite the aggravation inflicted. But after 15 days that I have generously returned only one saddle instead of both, I’m still waiting for the refund and obviously he is doing it on purpose to get back to me. So, to recap: I retuned in person the wrong tile and they still hold the refund… It’s a trashy behavior from the manager.
I opened a dispute via CC.
I would suggest to be careful and avoid dealing with him. I continued doing business with artistic tile but at a different location.
Terrible store manager… I suggest to do business at a different Artistic’s location.
Thank you for reading.

This is one of my all time favorite places to shop for bathroom, kitchen and home décor tiling and stone.
The showroom is a great place to see a variety of different options of tiles and stones in settings that really help expand your imagination.
My clients have loved the lovely showroom for years.
And the customer service and professional care they give all of their customers is amazing!
A great company all around!

Just finished remodeling my bathroom and artistic tile was great. I was hesitant to go there because it looked fancy (as in expensive), but my salesperson, roy, helped me find something I could afford. They have really really nice stuff, but the best part is that after you buy your tile they have someone take over and help you with the process — making sure you have everything you need, talking to your contractor, giving advice and making sure it gets delivered when your building will let it go up the elevator!