Spectrum Pool Heater Repair

We were very happy with the job that Toma did with our leaky jacuzzi pipe, as well as the acid wash and tile replacement that he did for us. The price was reasonable and the work was done expertly and neatly. We will definitely recommend Toma and his good work.

Brian came in and fixed our heater and now it works perfectly!
Thanks Spectrum!

Through the years, we’ve had numerous problems with our spa: equipment, leaks, heaters, etc! You name it, we’ve had to fix it!
We have a home warranty on our spa and every guy they’ve sent over have never truly resolved the problems; all they’ve done is placed a band aid on the situation.
Thanks to Unilocal community, We found Miguel with Spectrum: Courteous, thorough and very knowledgable about spas in its entirety.
The company’s pricing is so reasonable by the time they’re done with the job! They don’t try to nickel and dime you — they just get the job done and done right!
I am so pleased with these guys!

Called Spectrum to fix leaking pool/​spa heater. Mark responded the same day and determined that the unit needed replacement, provided estimate and installed new unit the next day. Price was actually less than the estimate, he didn’t use as many materials has he figured and passed the savings on to me.

After being blown off by another repair company, I called Spectrum to get someone out to repair/​replace our pool pump. Mark showed up exactly when he said he would to give us a quote. He was very nice and knowledgeable. He determined our pump was bricked and we would have to replace it (which we figured.) We went with what he suggested, the EcoStar, and he had it installed a few days later. Fast, efficient and well done. What more could you ask for? We are very happy customers.

Spectrum Pool Care promptly responded to my online request for assistance. Quickly sent out a repairman to quote on replacement of our pool heater. Mark had a few suggestions but also listened to what my husband requested. Within 24 hours, he gave us an estimate at a fair price. We set a date and time for replacement of the heater. He showed up on time, worked efficiently, did exactly what we agreed to, kept to the estimate price and cleaned up after himself. Then proceeded to make sure I understood the controls! I would definitely recommend Mark and Spectrum Pool Care.
Sincerely, Reva T
Chatsworth, CA

I am SO pleased with Spectrum, and Mark, my technician. With guest arriving in one day, my pool heater went kaput. Mark came out immediately, gave me a very reasonable estimate to replace my old unit with a beautiful new Hayward, installed it the next day, and now my pool will be ready for my guests. Extremely knowledgeable, punctual, reasonably priced, friendly, I could go on and on.
Thank You Mark, and Spectrum! I could not be happier!

I’ve been very impressed and please with the work that Chris has done on our pool heater and jacuzzi. He is very professional, thorough, communicative and knowledgeable. I won’t hesitate to use him again!

Called Spectrum based on it’s Unilocal reviews. My pool heater stopped working and they came out the same day I called. Marc was the technician that showed up and he was great. Clearly knew what he was doing– quickly diagnosed the problem which was bad news for me cause it seems I have an undersized gas line going to the heater. The catch is it had been working fine– he cleaned out the nozzles and adjusted the regulator and got it fired up again but was honest in saying I would likely continue to have problems because of the undersized line but offered advice on how to keep it running the best i could until i can replace the line. I appreciated and trusted his opinion. It’s hard to find guys who come out and go the extra mile to help you.

Chris installed all new equipment for my jacuzzi. He was very professional and did not start work before inspecting the tub and sending me a detailed estimate.
The installation was done well. Everything works as it is supposed to and He got me equipment that was right for my budget and my hot tub.
The only reason why I’m docking off one star is because of two reasons:
1. It took a long time for him to come out and get started on the job. Apparently he was going out to Malibu and Palisades then back to the Valley for more jobs during that time, and it sounded like a crazy schedule. It took some time over a week for him to get to our place.
I think he’s being overworked for sure and it looks like Spectrum will be able to benefit from hiring more employees.
2. The final estimate, right before he finally began work, had more than a $ 1,000.00 increase because some things were forgotten to be included in the first estimate.
Of course, it’s not that serious of a problem because in the end I am paying for what I am getting, but I just personally greatly dislike it when things are not thoroughly inspected and laid concrete from the beginning. I like to be able to plan ahead in terms of finances. Good thing though, is that they accept credit cards.
All in all though, it was not a bad experience, and I am satisfied with the work that was professionally done.

They showed up and did the work for the price quoted and also pointed out what was causing the problem in the first place. Much better than just fixing the issue that was going to re occur without fixing the base problem. They even sent me an email with the info on how to correct the base problem,
Thanks,
Marcelo

Friendly over the phone, arrived on time, gave an honest assessment and did not try to overcharge us. We were happy with Brian at Spectrum and will definitely call them again for future pool repair.

I hired Spectrum Pool Care to replace our pool heater. Brad was super friendly and professional and diagnosed the problem quickly. Our new, energy efficient heater is great and super easy to work. I am really happy with their work and would highly recommend them to anyone.

Spectrum Pool Repair is the ultimate go to company for any type of pool service needs. They are professional, honest and extremely reliable.
Over the years, their highly skilled technician Brad has tended to my pool heater, filter, and salt water system. He is just amazing. Always there when he says he’s going to be, he’s quick, and his work is always within budget.
They continue to exceed my expectations.

I have used Spectrum twice now for a rental house I manage in Brentwood. Both Larry and Brian showed up when they were supposed to, CORRECTLY diagnosed the problem the first time, and made the appropriate repairs. Techs from other companies had come out and made outrageous suggestions on what needed to be done and I would have been ripped off. Not so with Spectrum. — Rennie Gabriel
www. ValleyVintage .com apartments.

Heater was replaced quickly, and area was cleaned up after.

We hired Spectrum Pool Care to replace our defective pool/​spa heater. In the past we’ve had a hard time finding reliable people for pool heater repair.
We were amazed by the GREAT service we received from Spectrum. Mark came over the same day we called to give us an estimate, figured out right away why our previous heater hadn’t worked out (something the other service could never manage to do), and determined what pool heater would work with our old gas line.
He emailed us with a quote the next day, and the pool heater was installed two days later. We’re about to get in the jacuzzi now.
Friendly, intelligent, reliable service: We give them the highest rating.