Optometrists of North Shore

The staff is incredibly kind and helpful. They helped me order a pair of glasses that other stores were unable to get (within the time frame I needed them). The staff kept me informed of updates and let me know when I would be able to come in to have them adjusted and take the new glasses home with me. I was pleasantly surprised at how great they were because I have driven by the store many times and never thought to go in until I was suggested to go by the frame’s manufacture.
Final thoughts: They got it done when others could not! I recommend you check them out. The two times I was there, they had a steady flow of patients and customers, and the wait was reasonable (you may want to call ahead of your visit). I did not have an exam there, only visited the retail store.

Always good service and good product… Doc Brody knows his patients well and makes the whole thing quick

Great service, Great people!
This morning I had my yearly eye doctor appointment and I am extremely impressed with the Optometrists of the North Shore. I didn’t have to wait to see the doctor and after my appointment, he gave me a couple free bottles of contact solution as well as a couple free bottles of eye drops.
I told him I desperately needed a new pair of glasses, of which he then suggested I look at the options in their store and that his assistant Emily would provide a second opinion on how they look — which I greatly appreciated!
After bringing my options down to 3 different pairs, Emily grabbed cases for all three, made a note of the styles, and sent me home with them to try them each out for a week — I never thought they would let me do this!
Looking forward to purchasing one of the pairs next week.

I’ve been going to this place for years and years. I even drive out from the city (not such a big deal since it’s only once a year and my inlaws live out here). They’re really good, and they’re really nice.
Here are the key points:
– Hours are good (they have evening and Saturday appts
– Dr. Henderson is really nice and doesn’t torture you … he asks «how far down can you read?» rather than «read the last line on the chart for me». He also explains what he’s doing and gives really good answers to questions (although I didn’t love hearing that my eyes were getting a bit better because I’m now a bit older)
– They’re very good about billing your insurance and working to make sure insurance pays for as much as possible
– They even mail me my contacts when they come in.

Saw Dr. Brody last night for my yearly eye glasses/​contacts appointment. I was the last appointment of the day (at 7pm) and even that late at night everyone was very friendly. A lot of times I will like a doctor, but not the support staff… but here, everyone from the person you talk to on the phone to set up the appointment to the doctor himself is really nice. The doctor is in his 30s (I think) and seems very patient and knowledgable. When eye doctors ask «Is lens #1 or #2 clearer?»… I always need a second try. Some doctors are not very patient with this, which frankly, I’ve never understood. But, the point is, Dr. Brody was very patient. He understood it was important to be sure. He was even thorough enough to verify that my prescription was accurate once I had the new set of lenses in. (It was right!)
Dr. Brody even has the technology to take a digital retnal scan (costs $ 25 extra but is VERY cool, ok, minus the bright light flashing in your eye part). My last eye doctor in San Francisco didn’t even have this technology.
What else? The hours were convenient (I always need evening appointments)… The eye glass selection looked decent. The staff seemed very helpful with trying to figure out my insurance. I have Spectera (United Healthcare Eye Insurance), which they don’t take… but oh well. They take VSP and something else which I don’t remember. Even still, they were able to give me a slight discount from something they found in my regular BCBS PPO insurance.

I started going here two years ago and I was really impressed. They have convenient hours (including Saturdays) and the level of care I have received has been fantastic. They also work to make sure that your insurance is paying out the most. They have a fantastic selection of glasses as well.