Optics Planet

Placed an order for a holster on ¹⁰⁄₁₄. Upon placing the order, I was told it was on back order and the customer service rep said, and I quote that they «had no idea» when it would be available. After waiting a month and a half for the item, on ¹¹⁄₂₄ I received an email with a tracking number saying that it shipped. The tracking number only shows that a label was created, but never shipped. Twice I called their customer service department only to be met with disgust and rudeness. They told me that they have absolutely no idea where my order is and they would just contact their «logistics» department and have them email me with more info. As a business owner, I would NEVER tell a customer that I have no idea where their order is and that there is nothing that I could do about it. Also, if I made a customer wait a month and a half, I would upgrade their shipping. They downgraded mine which allows for 14 day shipping (oh yes). I will NEVER order from them again and would highly encourage everyone else to not order either.