Cvs Pharmacy

Literally took my 5 prescriptions to them at 1:30pm and its almost 6pm and no medicine still. When i first took it up there, i gave them my phone number and all health info… The guy told me it should be ready around 3pm, 3 hours ago. I am beyond agitated! Its 115 degrees outside, I’m sick as hell, and have to wait longer. They said they initially couldn’t verify my insurance info, but why the hell didn’t they call me?! I had to call them around 4pm to ask why didn’t i receive a text message and then they ask me to come back with my info. Turns out they never asked for my cvs caremark info and now I’m just waiting because i will be damned if i drive all the way home and have to turn back around. Never coming here again.

OMG! The pharmacy lady is so rude. I went to drop of t son prescription for one we had a new insurance so I wasn’t sure of my copays. So I made the mistake of asking her if she happen to know what my copay was. Her response «Same as all the other times you have filled it» what the heck It’s new ins of course it’s not the same. Then she try to have me come the next day to pick up, when I asked if I could pick up same day she rolled her eyes and said well you need to come back at 8:30pm. Seriously if someone doesn’t like dealing with people then find a job that doesn’t require proper customer service skills. Erin I believe is her name.

I usually stop at CVS if I need a prescription filled or if I see a good deal from the weekly ad. Recently I was in need of some sugar-​free hard candies and when I walked in the cashier greeted me right away. I asked her about the candies and she gladly pointed me in the right direction. They have a rewards program called «ExtraCare» that is worth signing up for even if you don’t visit CVS often. Don’t forget to scan your card at the coupon center to see what deals are going on and some might be specific to you based on your previous purchases. The more you spend at CVS the more you get back and save, but even if you are like me and only use it every now and then, you can still save on whatever deals are going on when you do visit as some items are way overpriced without it. Inside this location is clean and well stocked. The cashiers are for the most part friendly and helpful. The pharmacy definitely has some communication and customer service issues. I have stopped in to fill prescriptions before and been told that they would call or text me when I could pick them up. I’m used to being told what time the prescription will be ready and just showing up at that time, but now they have this new system where they say I will get a call or text when I can be there to get it, but they failed on this with me twice now. After most of the day passing and wondering why it was taking so long to hear from the pharmacy, I decided to call and check on things. Both times the prescription was ready to be picked up when I called. When I asked the guy at the pharmacy while picking up why they didn’t call, he said that he forgot to send it in the computer. Not cool when people are waiting on medication to get better. They do have a Minute Clinic at this location to the right of the pharmacy, but make sure and call to check the hours it’s open because it varies.

Horrible pharmacy!!! Wasted my time then said they didn’t have the meds available 2 fill. I believe it’s because I’m from out of state. I hate all Cvs pharmacy’s. Every last one I go to they act stupid! I went across the street to Walgreens and had np. DO NOT PATRONIZE!!! JUST GO 2 WALGREENS.

This CVS use to good when it first opened up a few years ago.
They use to carry a wider variety of cough drops and Mucinex children’s medicine, but when I came in early this week they had none of those products.
I needed Boiron flu medicine, Mucinex and cough drops and they had nothing. They didn’t even carry any almonds for snacking.
Overall I’m pretty disappointed that I wasted my time coming here and left empty handed.
When your feeling sick and having to drive around for a few simply cold medicines that you should be able to find at a pharmacy and can’t it’s a pain in the *ss.
Basically if you decide to come here for those things I’ve mentioned you won’t find them and your better off going to Walgreens a couple blocks down the road.

Everyone there is super friendly, always has my prescription ready when I call and never gives me any trouble. They take pride in their customers and it definitely shows in their customer service skills. I have never had a bad experience there.

Your 1hr Photo is a joke! Even your employees are a joke! 30 mins just to change the damn paper right I’m front of your customers and not even acknowledge the fact that it’s been that long of a wait time. I hope any of you southwest branch executives are reading how poor your system is! I will make sure to tell all my friends and social media affiliates not to stop by this branch again!!! Oh and did I forget to mention my photos were sitting on top of the machine like it was a piece of garbage waiting to be thrown out!!!

I come here because it’s clean and there isn’t too long of a wait. One of their pharmacy techs is a little bit on the overly friendly side and will talk your ear off. This location seems to have a decent beer/​wine section and is pretty competitive with Smith’s across the street.
I haven’t been more than 3 people deep in line at anytime but the customers here can be a little plodding, confused and will ask 20 questions about a mundane item while you’re waiting to check out. (A customer asked a ton of questions about their cigarette return policy. Seriously!!! I didn’t even know you could return them. I’m a non-​smoker.) The cashiers do a good job answering questions, taking coupons and helping you find items.
CVS has a nice line of generic items like facial moisturizer with an spf of 30. Name brand you’ll pay $ 20, CVS $ 8. Also look out for their ½ price make up sales and makeup club. You’ll save a ton of money and sometimes get a free first aid kit.

Got my prescription quickly with no hassle and off I went. There were quite a few cars in the pharmacy drive-​thru so I avoided that route!

I was VERY dissatisfied with my experience at this CVS Pharmacy. I’m reviewing the PHARMACY portion of this store. As a pharmacy student I’m going to be very critical at how patients should be handled and the process that goes on when processing a prescription. First thing, I just came from the doctor’s office because I was in a car accident. My doctor had written me 3 prescriptions to help deal with the pain and tension. I handed my prescriptions to a technician at the DROP OFF counter. She asked If I’ve been at CVS before and then tells me to sit down and my prescriptions will be ready in 15 minutes. Then she calls me up shortly after I sit down to tell me she can’t process my prescriptions. My doctor wrote the written date as 11÷19÷2 and some were 11÷19÷12. She obviously made a mistake since the date I saw her (which was just an hour ago) was 11÷9÷12. While technician is giving me a hard time about the date the pharmacist walks up, takes them, then calls the doctor’s office to confirm the date it was written. I didn’t travel back in time from the future lady, recognize it’s a mistake and call the doctor’s office if you need to. ANYWHO, they confirmed the date and I sat down once again. About 30 minutes later my prescriptions were ready, I paid for them, and then I left. Now, I was really disappointed in the Pharmacist and Technician that handed me my prescriptions because I’ve never taken them before, They didn’t assure me of my knowledge about what I was taking, how to take it, some side effects, and contraindications. It’s the law to council patients on NEW PRESCRIPTIONS. When I got home I referred to the print-​outs on how I should take them (e.i. with or without food) and to my discovery the ink alignment IS WAY OFF. The words containing valuable information were cut off. I may be intelligent enough to figure out those words that may have been cut off but what If I was an elderly person with poor sight and/​or incompetent??? This pharmacy has made numerous mistakes on my father’s prescriptions and it aggrivates me. It makes us pharmacists look bad. It’s quality not quantity and this pharmacy lacks attention to detail and patient care.

The pharmacy has limited hours on weekends. Went Sunday morning at 1030 to pick up called in prescriptions. The guy at the counter said that they only had 1 of my 2 called in prescriptions and that I had to hand carry in my other prescription. I get on the phone with my Dr’s office and as soon as the nurse answers the guy says never mind I found it in the system. Then he said my cough medicine and Z PAC wouldn’t be ready until noon. So we head home and come back at 1:30 and sit in the drive through for 10 min until we are helped. Then they tell us they still don’t have it ready and it will be another 20 min. So I told them to cancel my prescription and I went to Walgreens.

Unbelievable came in at 11 am said it would be ready at 12. I said okay I’ll run to the grocery store… Decided to go home and watch football came back 140pm and they still aren’t ready! Are you kidding me! Get your crap together! On top of that they close at 6pm on a Saturday and Sunday… Try not to get sick late on the weekend! I’ve had much better luck with Walgreens!

Never get a prescription here — the drive thru is a nightmare with times & service.

Nice clean place. I like this location here. Convenient too. Friendly staff.