Smith’s

I Don’t Usually do My Grocery Shopping here (Mainly because I am Asian, and they don’t have the Vegetables, or Items I need to make Filipino Dishes) but if you Need the Regular Staples like Bread, Milk, Eggs, Donuts… Etc. Then this is your Place.
Straight off the Bat, I would Say Be Cautious of the Drivers here, Maybe it’s just me… but i noticed they don’t look while backing out of the stalls, they don’t really stop if you are crossing the parking lot to get into the store. Annnnd, there was this One Time where I Saw a Car Parked Right in Front of the Store… I Mean where they keep the Vended Water, and she wasn’t even getting water! Wow!
Anywho, the perks of this Grocery Store is that the People that work here are Very Nice, Friendly & Helpful! They will help you if you need Assistance.
There is a Full Service Bank (USBank) within the Store! There is the Pharmacy located on the Far Left Corner of the Store, as well as the Customer Service Area!
*Oh, I almost Failed to Mention… They have Recently Built a Gas Station on the Parking lot of Smith’s as well!

This is the closest grocery store to my house but I will not return. First the aisles are extremely crowded, as are the checkout lanes. The aisles you can hardly fit two carts and add that with everything they have displayed some aisles it’s only one cart. But all of that is easy to ignore… Second, Today as I am checking out I am literally wedged between my cart and the shelves. I am putting something on the conveyor belt. There is also a customer behind me… I am 9 months pregnant. When I say wedged, I actually have nowhere to go. A Smiths employee (appeared to be a manager!) was suddenly right in front of me. Between the cart and the shelf blocking my way to the conveyor. I was startled and asked her to move she replied with ‘no I need to go over there’ and pointed dismissively. Then pushed my cart back, with her other hand on my arm. I looked at her and asked ‘what is happening here?!’ And she walked off and told the customer behind me she would take her at another register. It was like I wasn’t even there!!! Extremely rude, extremely unprofessional and so far out of line! Again, I will not nor will my family return to this location.

I’m done with this store. No one there knows how to bag and it seems there is no training. My raw meat is constantly being put into the same bag as other products including produce and cooked meat from the deli. I always put my cold stuff together on the belt but tonight it was all separated into many different bags. I checked the bags before leaving and had to ask the bagger to put my meat in a separate bag. So he puts my raw ground turkey in the same bag as my cold cut chicken. I didn’t notice that until I got home. I won’t waste my gas going back, but when I called tonight to complain to the manager on duty I told him that I would sue if I was to get sick. He apologized and that’s it. Didn’t even bother to offer to even talk with the bagger. I asked if he could give the store manager the message and he told me the manager’s name is Jason and to call back. I asked if he could and he said he would but he hardly ever sees him. He never asked for my name and number to leave for the manager. The people who work in the store are nice but lack common sense. I’ve worked years in retail and have been a supervisor and if there was ever a problem I’d speak to the associate or leave a note on the store manager’s desk if it was beyond me. Well, I’m done shopping at this particular store. Winco now has a new weekly customer.
The produce is terrible as well. I can go through almost ten apples or oranges to just find one.
I’m just glad the associates are friendly.
If I can hear back from the actual manager and if all employees (current and future) would learn how to bag I’d go back.

Today we went to pick up our platters. Devin F helped us in the deli and he was awesome. 3 of the platters weren’t labeled and he went the extra step to get it done. It was busy and we were appreciative.

Their lady security guard is very rude, she would not allow me to grab a shopping cart. Per her words she said «these are not for you…»

I love opening my Smith’s flyer when it advertises chicken at 99 cents pound. That would be a great thing if this location would learn to price their items accordingly. Last week the scales were broken for 3 days. I was told I could pay the higher price and come back for a credit later. I don’t think so…
Also, this store is in southern Nevada and they lack items like Adobo seasoning. This isn’t a Mexican speciality item, it’s essentially Mexican Mrs. Dash. They’re frequently out of chocolate soy milk in Silk and generic brands.
Smith’s cashiers are intrusive and can’t bag a sack of groceries without putting eggs with a sack of a potatoes. Bag them yourself.

I have been going here for nearly half of my life and it is the staff that has kept me coming back. Even though I have moved out of the neighborhood, I do all my food shopping and pharmacy business here because there are just so good to me. Its worth the 20 minute drive, the prices are great, and the rewards on fuel are amazing! I paid 2.19 a gallon today! Obviously the store director is doing something right and it is reflected in every ones customer service, I have seen Alfonso on many occasions orchestrate rushes that normally look like would be a 10 minute or more wait at the registers, into a quick 2 minutes. He definitely needs to be doing something like this on a grander scale because he just has what it takes to produce and execute under pressure. I’m also in customer service, and have been in it all my life, so I just wanted to thank him finally for all his hard work. Everyone in the store as well has a great attitude and are like friends and family to me. Thank You!
PS Bethany has also been a sweetheart for many years and I wanted to thank her too:)

The store is clean, the staff is friendly, and the deals are good BUT the criminal activity here has increased so much over the last couple years that they hired security and are no longer open 24 hours! We now drive the Smith’s that is several miles to a safer location.

Really helpful staff. Specially John at the meat department. Thank you for the fresh cut short ribs John.

I have been to 4 different Smith’s in Vegas and this store is the best one. The Deli section is convenient and stocked with great items: sushi, sandwiches, green salads, roasted chicken, wraps, and macaroni salad. They always run manager’s specials which at times include chicken filet sandwiches, wings, and fried burritos. They have frozen yogurt cones for 50 cents each. It is organized well, easy to find what you’re looking for, and the quality of their meats are decent with no excess fluid. The water refill station is conveniently located by their exit. Staff is just as friendly, helpful, and outgoing like all of the other Smith’s. I have been told by some of my patients coming over from the Eastside of town that this is the most cleanest store out of all of them.
Update 1÷23÷15: This store has the best kept soup section that keeps me coming back. All the Smith’s in Henderson have gotten rid of their hot soup counters.

I normally do not shop here as much as I used to, but I recently started couponing and I noticed this place is always offering good quality products at great prices. I get to save money and enjoy the wonderful products. The employees are also very helpful in the self serve.

I like this Smith’s better than any other grocery choice in my area (I currently live around Pecos and Tropical). The produce seems fresh, and they always have what I need– with the exception to the one time I needed pantyhose and the CVS across the way was closed (don’t ask).
The staff there is helpful, especially at the meat counter– I always ask for recommendations of products that look «especially good» and they always tell me what’s the best deal as well as things that they’ve been eyeing. They’re also really helpful in recommending meats that work well in specific recipes. AWESOME!
The only reason they get knocked a star is because I’m never able to get warm french bread when it’s supposed to be out.

Ive tried this location a couple times now and it has yet to grow on me.
They never seem to have any produce I need when I go in, Its always crowded and the staff is not very good at interacting with and helping customers.
If you pass by the cash registers with any groceries,
staff is right there in your face asking if you are ready to check out.
I understand they are trying help out with time spent in line but my god.
All I feel like they are doing is rushing me to get out of the store.
no need to bombard me,
half the time I’m just passing to get to the other side of the store.
If im looking towards the registers and you feel I am trying to find a short line, by all means, help out a little.
but come on,
I shouldn’t feel rushed EVERY TIME I go into the store and I do.
SO ANNOYING.
if you’re looking to enjoy your grocery shopping experience drive a little further to the 215 and aliante location.
Its so much nicer and more relaxed there.
this location is for people on the go that want to get in and out quick.
its also for the lower class customer.
people always walking around in pajama pants, slippers, hair a mess and smelly.
gross.
on one trip walking from my parking space to the front entrance, I was almost hit by two different cars pulling out of spots. so obviously this is the store the idiot customers come too as well. like HELLO, im literally standing directly behind your car. MIRROR CHECK, HEAD CHECK!
the location isn’t that great either. Its not convenient at all.
its on major cross streets and the parking lot is always full of cars.
aliante and 215 location is so much better,
trust me.

This is a great location. Right near several of your shopping or eating needs. The store is very big. It is clean and the cashiers are fast and friendly.
What I love is the Deli. The type of lunch meat they offer is good and they have many meats and cheeses to choose from.
The restroom is clean. They do have a bank located inside so it is convenient but I actually found them very rude and hard to bank with and went elsewhere.

I shop here regularly as it is very conveniently located to my home. Generally their customer service is phenomenal and I am in and out in no time. There is always the same lady there every time I go (I’m assuming the front end manager) and she is always helping customers find the shortest line so you don’t have to wait. It seems though that the last few times I have been there the front end employees are overwhelmed and flustered with the amount of business coming through and it becomes chaotic. Customers are wandering around looking for lines because all of them are closed off and you can’t get anyone’s attention because they are being crowded with impatient customers. I feel bad for them, actually. Even though this has happened the last few times I have been there I still give them props because I personally know how difficult it can be to manage such an overwhelming about of business. I still use this as my store of preference.

Never heard of smiths before moving to vegas and have never heard of them since moving away. They were never too bad to me and I loved the store was so close to my house. I do miss my late night shopping runs there but don’t miss the high prices on random items such as cereal other then that friendly enough staff (unless you are shopping late, but then again serves ya right buying groceries at 2 am what do you really expect in the way of service right?) and over all friendly atmosphere

Must have been the first of the month! This place was packed! There seemed to be a lot of Smith’s Brass milling around not doing a whole lot of anything.
I hope you like lines, because if you do, you should stop here.

I love this place and it’s just as good today as the first time I walked in here. I stopped by very early the other day to get my husband a birthday cake. Every single employee I ran into greeted me (from the manager to the guy stocking produce) and I was only headed to the bakery section which is not too far from the entrance. I picked a simple cake and asked them to write on it.
Well, the cake I picked had some pink frosting on it and as soon as the gal realized it was for a man she offered to go get the same cake in blue from the freezer. How great is that? I know my husband wouldn’t have cared less but it was really awsome that the lady offered up the blue one. Bouncing over to the ice cream I loved that the whole freezers lit up as soon as I stepped into the isle. Maybe it was just time for the lights to go on, but it was still pretty cool, like it was just for me.
I still shop here for most of my groceries because their sales and coupon rewards are hard to beat. The other day I was online and looking at the weekly ad, and they had a contest to design your own shopping bag. So I did, and in return for making one online I was able to get one for free at the store. That is way cool to me. I love this store.