Pepper Chinese Food & Grill

Food quality was there… Taste was there but the spice level was not. I am ok with that as next time I can ask for super spicy or something. Muuuuuch better than anything in the area. I drive past 2 other Chinese restaurants to grab food from here. Place was also very clean

I don’t think I have given a 1 star ever. If so, it was a long time ago. Ordered 1 house special fried rice with no onions and 1 with no vegetables. Both came out with no vegetables. Asked the cashier/​server if we could get the vegetables for my husband’s food. She said ok. She went in the back and we could hear a guy back there yell that they don’t have any peas and carrots, that they are out. He argued with another lady back there. The cashier came out and continued doing her stuff. The lady in the back came out and looked through the receipts and saw the order was 1 with vegetables and 1 not. After 5 minutes I asked the cashier if the vegetables were coming and she said, yes they are cooking them now. 10 minutes passed and my hubby went outside to the car. The cashier came over to me and said the peas and carrots were bad so they are not able to cook them. Funny, nobody came out to talk to her and nobody said anything. Why did she lie to us and say they were cooking them, when she was there in the beginning when the guy yelled to them they didn’t have any? Why wait until he left to tell me? So, I asked if they could sub another vegetable, like green beans or something. She went to the back and I hear the guy yell NO! We are out, no green beans. The other lady came out, got the receipt, and came to our table. She said they were out of peas and carrots and that it was way too hard to cook green beans without the rice or anything. Then she blamed the cashier for not telling us they were out. Others had ordered too and nobody was told they were out. I think they read the order wrong in the back and the guy didn’t want to remake it or correct it. Anyhow, by this time, I no longer cared and we were done eating, and just said ok no problem. Seriously? You can’t cook another veggie or a green bean? You couldn’t be honest and up front to begin with? The rice was DRY and he had to add soy sauce to it. We also ordered the green tea smoothie and a honeydew smoothie with Boba. My green tea was like drinking mild flavored milk. It was not even close to being a smoothie. Boba was good. The honeydew was not very cold or smoothie like, but had an ok flavor. They use powder instead of real fruit, but they lack ice to make it smoothie like. We will not be back here as it was very disappointing. Only came here because of the Unilocal ratings.

The texture of the Mongolian Beef is similar to that of pet food — gross. I hate to write a negative review, but hate wasting money on bad food more. If you try this place opt for something else. The fried rice was good, however I won’t be returning. Two stars for the rice and the made to order «freshness».

It’s not fast food.
You will wait but it is well worth it.
The food is always hot and fresh! Best of all it tastes great.
Customer service is always on point.

Made to order Chinese food. Place is great and cashier is super friendly. And the food… Delicious. I highly recommend.

This place was horrible. Bad service from the cashier and the food sucked. My beef and broccoli was oily and smelled like fish. The orange chicken was salty and the chew mein was disgusting, it tasted old and reheated. Never again. I will not be returning.

Food was not good and service was even worse. female cashier was not accommodating and extremely rude. I will never return to this place again.

This place is amazing !! Was really shocked in how good and fresh the food was. And their smoothies with boba are also really good specially the taro flavor. Definitely recommend this placeh

This place deserves five stars for their customer service that’s for sure. They’re very friendly and eager to help. My partner at work ordered a boba smoothie. We got a 911 call and the smoothie wasn’t ready so we said we would be back. As were about to drive away, the older lady came running out with his smoothie. She didn’t have to do that, but it was much appreciated and very nice of her. It takes a few minutes to get your food, but that’s because it’s made fresh so I’m good with that. The chicken here is great no matter what kind you get. The beef isn’t my favorite as far as the half and half bowl goes, but it’s not bad at all. I just prefer the chicken bowl now. Been here about 5 times and will keep coming back. And the boba smoothies are great too. Refreshing on these hot days.

We hang out in this area all the time for work today we thought we would stop in here and check it out. Two lady’s welcomed us as we walked in. Nice and helpful. Good was. Really good better then any place around here. I’m not sure if there teriyaki sauce is home made or what however it’s really good. The chicken is great streak is okay nothing over the top. I will be back and the smoothies are hands down a must have

Maybe I ordered the wrong entrees today. I was really excited to try this place. Came in around 3:30 and ordered Mongolian beef which came with a side of rice, chicken Phad Thai, and a green tea smoothie. We spent $ 20. I love the fact that the food was cooked to order and they were very friendly. However food was underwhelming. The beef was a bit on the mushy side and the Phad Thai lacked flavor. Because of the service I received, I’d try them again … Maybe I’ll order the fried rice next time.

So Fresh! I had shrimp fried rice & they do not use bay shrimp. Shrimp are large & plenty of them! Sister had curry chicken. Veggies were snappy fresh & wonderful! Chicken Pot stickers take 15 mins but well worth it! Homemade at it’s best. Forget greasy cafeteria Chinese. GO HERE!

Went here to try it for the first time. Gave them a month or so to get the kinks worked out. Well i came for boba smoothie and string bean chicken. They were out of boba, out of string beans, out of coke (observed that one) and make their smoothies from powder. When i think smoothie i think fresh fruit. My boyfriend said it reminded him of a protein powder smoothie. Since they were out of string beans i chose from their pre created combos. Chow mein and orange chicken. The only reason they get two starts is i really like the chow mein and they make the food to order. Ill probably try them again at some point just to see if it was a flook. First impression so far isnt good.

What a wonderful surprise. I got the chicken fried rice. It was excellent, fresh, healthy, and done very well. Good portion sizes, still can’t believe how good this tasted!!! Doesn’t look busy from the outside but this place is new and the word isn’t out yet. Give it a try you are in for a treat!!!

Went in on a Friday about noon to get some lunch and I was the only one there. Oh oh, this can’t be good. Ordered to go and waited. At first, I was surprised but then realized my food was being made fresh to order. Well, this is unusual for Chinese fast food.
More pleasant surprises followed. For $ 7.99, I not only got a large portion of Mongolian Beef but a large serving of rice to boot. Very filling meal for not so much. The only complaint was some of the food had a bit of a fishy taste as if cooked in the same pan as fish. But, other than that minor point, this is a terrific place to grab some food.

This place is really great! It’s nice and clean and has awesome food. Pepper cooks it when you order so it hot and fresh. It takes about 5 – 10 min to wait (depending on what you order) but it’s worth the wait. I like the pad Thai and the veggie egg rolls. But I also recommend the Kung Pao chicken and the Mongolian beef!!! They have healthy dishes too like the rice dishes. You can have fish/​chicken/​seafood with steamed rice and steamed veggies. Yum! They have an assortment of drinks you can choose from. I really like the Thai iced tea, it’s deliciously creamy and sweet. Overall, this restaurant is a great eatery! Each items are just under 10 bucks! Well, except for the party trays. I definitely WILL be coming back!

Just as the others said, it’s clean and bright here. The Thai tea is good. The strawberry smoothie was made from powder and didn’t taste like strawberry. The combos are set, meaning no picking what you want. Everything is made when you order it so your food is very fresh and comes out steaming. There’s no food sitting under heat lamps here. The broccoli in the broccoli beef and the onion in the chow mein wasn’t fully cooked. They have a condiment station in the front so you can add more sauce as you like it. Overall, it’s good, but I do have other favorites for Chinese food or boba available to me on the way to this location.

Just needs to be open longer and I’d given it 5 stars! Thats my only complaint :) other then that, great food and service. They make everything fresh to order.

I’m never overly optimistic about small fast-​food type Chinese places… But holy cow! I will absolutely be coming back to this place! I have no doubt it will become a staple for my family on the night’s when none of us feel like cooking!
First off — it is impeccably clean! And bright and open, with a very pleasant ambiance.
The gal behind the counter was friendly and knowledgable about the menu.
The prices were absolutely reasonable!
We tried the Mongolian beef, fried rice and chicken with vegetables. All the ingredients were fresh, of good quality, and delicious! Our order was served correctly and piping hot.
We were really pleased with the whole experience. Oh, and the Thai Tea with Boba is also fabulous!
So happy to have a good Chinese restaurant in town! For only being open a week, they’ve sure done a great job getting all their ducks in a row!

Small Chinese place that just opened in Norco. The food is so good… very fresh and healthy. Can’t wait to go back.