American Mattress

I went to American mattress here with my family and this guy was very rude just because I had a bag of chips in my hand and was so crazy that he wanted fight with me… and he was really rude with me and my wife… So I put my wife and kid in the car and came back in store and asked for his business card and he said he won’t give it to me so I took his photo in my phone camera and I m going to his corporate office to complain about this whole incident… I end d up buying mattress from mattress firm across the street…
I usually don’t do review but I had to do it just cause this very rude person…

Found this location via Unilocal!after our mattress and box springs slipped off of the frame of our antique brass bed one too many times. To solve this, I knew we needed some type of beam that could rest on the existing frame, to brace the mattress and spring that rested on it, to keep them from slipping and dropping. inside the frame.
I made one quick call on a Thursday evening and reached Tom at American Mattress. He knew right away what I needed, was able to order it from their warehouse, and it was in my hands the next morning. I took it home and assembled it (minimal work), fitted it to the bed (also with minimal work) and it works beautifully! Our weekend guests will not have to worry about that mattress or box spring going anywhere any longer!
Service was friendly, concerned, quick to find a solution, and they delivered exactly what they said they would It was great! I’ll be in need of at least a couple new mattresses in the next few months, and will definitely be back!

My hubby and I stopped by this store looking for a queen mattress to replace our old one but we didn’t really know what to look for. Tom welcomed us into the store, asked a few questions and narrowed down our options based on our wants and needs. He is extremely knowledgable on his products. We ended up purchasing and adjustable base and Tempurpedic mattress.
Tom was able to to work out a great deal for us and offer excellent financing options. He was not pushy, he was funny, and made us feel very comfortable. Our bed was delivered within 2 days and that went very smoothly. The delivery guys were super nice and professional. We are very pleased with our experience!

If you are looking for an honest mattress salesman (and who isn’t?) you must go to this store and see Tom V. Tom will take car of you like you are a member of his family. He is straight talking, cuts to the chase quickly, is an honest, good guy who is true to his word.
I purchased a Serta iComfort mattress and an adjustable base for myself and a memory foam mattress with box spring for my daughter. At first I had planned to only purchase the mattress for me, and use the old, shabby adjustable base I already had. However, Tom was able to give me an incredible deal that I just could not pass up. He will work with you. He will crunch the numbers and tell you everything that is available in terms of financing and options for the best deal possible for you.
Tom is also a man of his word. When it turned out that the base I selected would not be available for a few weeks, Tom upgraded my base to a much nicer model and gave an incredibly deep discount AND threw in several extra accessories to make up for the original base not being available. My beds were delivered and set up the next day and we could not be happier with our choice of American Mattress in Niles for our dealer.
Go see Tom, he will take good care of you!

My wife purchased a mattress from this store back in 2006 and to make a long story short the mattress had a defect. BUT what could have beeen a negative story turned out to be a POSITIVE story. The manager Tony was very helpful and showed us that good people are truly out there. He took very good care of her and assured her that the warranty would be honored. We will ALWAYS buy our mattress’ from these people as they are truly honorable people and have FANTASTIC customer service.
Thanks again TONY you are the BEST

Go to the mattresses! Well, to this mattress (store) anyway…
FINALLY moved from a twin bed to a queen. Praise the Lord!
Jeff is just the kind of guy you want to work with it. Keeping in mind that he is a salesman and does have to make money somehow, I didn’t feel like he was just showing me mattresses with the biggest price tag. He asked about sleeping style and preferences and narrowed down a few beds within seconds of being there. He was really helpful, not pushy and gave us a FANTASTIC deal! Well, I think he did but he could be laughing all the way to the bank. Whatev.
I called around to a few places before going here and he definitely has the best prices in town and great customer service to boot.
Not to mention he knows Ditka.