Taco Bell

How can Taco Bell be out of Beef for there Tacos??? Isn’t that what Taco Bell IS!!!

This place has so many negative reviews! But honestly, they’ve always done right by me. It’s sometimes a challenge for me to go to fast food places because I’m vegetarian, so I usually end up having a somewhat complicated order, and there’s always a nervousness in the pit of my stomach that they’ll get it wrong, but this taco bell never has! You can get anything on their menu and substitute black beans for the meat, so me and my bf always do that and they’ve always gotten our food right and quickly. The friendliness of the workers is hit or miss, but I’ve had more good ones than bad ones. The last time we went they were out of black beans and the manager came to the drive thru window to inform us and ask us if it was ok to make our order with regular beans, we said that was fine and he gave us a discount, and the food was really delicious nonetheless! No complaints from me.

Men’s and women’s bathrooms r so close together when u open the men’s bathroom, u can see 2 guys standing there peeing in the urinal. It amazes me how society doesn’t care about how public they make the men’s bathrooms, but they make the women’s so privately covered. U shouldn’t be able to open the men’s bathroom door and see guys standing there peeing.
The employee who took our order was nice & said we can change our order from beef to chicken if we wanted to. After we left and looked at the receipt he charged us $ 0.80 more for chicken! I can’t stand it when ppl offer to cater the order to u but they don’t tell u it cost extra. It’s so unethical. That’s like saying if you order this steak, u also get a slice of pie with it. And then u look at the receipt and u’re charged for the pie. Really !?! -.-

Hmm where to begin… I dont know if I should start with not so busy. There was actually no one in this horrible smelling place. There was the person taking the order which look like a supervisor or manager with the most slowest movement and what seemed to be bother I walked in. Total lack of customer service skills. I ordered one breakfast country sausage crunchwrap. Tought it would be fast as there was 2 people waiting for there food and no one in the drive thru. I figured it would fairly fast seeing that it’s a fast food restaurant. I think no one told these employees that it is a fast food restaurant or they can’t figure out that people are waiting for their food to eat and go. As I continue waiting the foul smell hit me and I realized that the entire place smelled like we were sitting in clogged toilet, bathroom. It was so bad my nose started burning from the smell. To all this I keep wondering what is taking so long. Well after 25 minutes my number is called and with no apology for the wait am handed my phone. So I just ran out for fresh air and an empty parking lot and empty drive thru.
This taco bell needs a complete staff change. from top to bottom because it’s starts with management. There leadership or lack of leadership shows by the attitude of the employees. Have some sense of urgency for goodness sake.

This past monday I was on my way back home from a short business trip. After spending two hours stuck in traffic, on my feet for eight hours straight before that, and only having eaten pretzels in the past 12 hours, I decided to stop for fast food instead of going to a restaurant, as I often do. I bypassed mcdonalds, in and out and a variety of other fast food eateries and opted for taco bell instead.
Big mistake.
HUGE mistake.
It took exactly 30 minutes for me to receive my food. I’ve never in my life had to wait so ridiculously long for fast food. There were two guys working in the back — one was preparing the food and the other seemed to be working the drive through. The drive through was not backed up at all, but there was a huge queue of people inside, all of whom had to wait the same length of time as I did. I witnessed hungry people waiting 30 minutes for a taco. A SINGLE taco! Even with one person waiting, how long does it take the make ONE TACO? The orders were coming out one by one, with what seemed to be ten minute gaps in between them. I honestly felt lucky that I got my order in 30 minutes; I was expecting to wait closer to an hour. And with all that time, I could’ve enjoyed sushi at a sit down restaurant after all. I’m not sure what their problem was; I’ve been to the McDonalds around the corner plenty of times, and they get way more business than this place had, yet it never takes 30 minutes there.
I learned my lesson and I will never return to this taco bell again. Travelers be warned!

Worst services. First took too long (about ½ hour. Gave wrong order with items that was not ordered. We don’t eat beef and the chicken taco order had beef in it.

This is quite literally the slowest drive thru in the entire Santa Clarita valley. Even when the dining room is closed and the kitchen only has to cook for drive thru orders, they still manage to work at a snail like pace.
It got so bad once that my wife and I were worried a car had broken down in the drive thru lane.
I can’t tell if this is bad management, short staffed, incompetent employees (I come here every few days and the workers are always different) or just that the menu has become so convoluted that it take 10 minutes to make a burrito.

Strange parking… In the back and off to the side when you drive through and past the building. Ordered the new boss wrap (with double the steak) for $ 4.99)… Basically it’s a crunch wrap with more steak. It has a little bite to it,. Must be the sauce. It was okay… Nothing special. I wouldn’t order it again for the price.

Where do i EVEN BEGIN with this TERRIBLE Taco Bell?!
I use to work around the corner, and would frequent on my lunch breaks. Now i live down the street, and this is the most geographically convenient Taco Bell, also the one thats «open» latest during the week.
EVERY SINGLE TIME I GO, ITS ALWAYS SOMETHING!!! The inside eating area is TRASHED. Bathrooms, looks and smells like it hasn’t been cleaned, ever. Dont even THINK about going through the drive thru unless u want to wait 30 mins behind 3 cars, for stuff you didnt even order…
I dont know how many countless times this location has «run out of ground beef» tf… ur taco bell. Then, to top off the fact they run out of ground beef, i have to get chicken or steak, then they charge me EXTRA for something i DIDNT EVEN WANT IN THE FIRST PLACE. «Get ur manager, im not paying extra for anything. I wanted the mystery meat. If anything you should be comping my meal»
Stale taco shells, stale. Stale. Stale pita bread. Stale chips. Stale. Stale. Just give me my money back. And if you know whats good for your business throw all those shells away…
I dont think anyone working in there has even HEARD the phrase «customer service» ever… in their entire life… or simple manners… or how to talk to another human being…
Ive called corporate more times than i can count on my fingers and toes…
The last and final starw, was my last visit to this location…
Check this–
Its late at night. My friend and i get hungry, were both craving taco bell. We look up which ones are open still. Google says this location is open. I CALL. i wanna make sure. The lady answers. I ask «hey, are you guys still open?» She says «yes. For another 30mins» i say, «ok cool, im in saugus, ill see you in about 15−20mins. I’m craving a chalupa» giggle thank you. Hang up. We MASH to the other side of town. We get there in 15 mins.
Get to the speaker, try to order, «were closed»
uhhh «i just called, i spoke with a lady, she said u guys would be open»
«that was me» …
«uhhhh i told you i would be here in 15 – 20. Im here in 15…»
«i GUESS i can take your order…»
We try to order…
«We already turned the fryer off, you cant order that»
We try to oder other stuff…
«You cant order that either…»
«Can you tell us what we CAN order?»
She mumbles a few menu items, we order things we didnt really want, even tho i had specifically said i wanted a chalupa to this woman 15 mins ago, and now, she couldnt make that happen…
We get to the window, she has the NASTIEST attitude. Like were hindering her by being customers… never ONCE apologized, never ONCE smiled. Our order was WRONG. The whole time we received NASTY looks for each employee through the window. As were about to drive off, i ask, «can i get the manages name» she goes, «i am the manager.»
…“u MUST be an asst manager. I would like the general managers name and your name” she gave me the GMs name and REFUSED to give me hers…
We get home, afraid to eat the food, because we felt like they put poison in it… thats how mean and nasty these people were.
*flash forward to the next day*
I call the GM, i told her the whole story. She said she would comp both of us a meal. «you guys can come in whenever u want» «ok ill be in there later tonight»
*flash forward to later that night*
Go to open lobby door, people inside, doors locked. Hmmm. Look at lobby hours, clearly states theyre open. Wait for someone to come out, slide in.
Look directly at me «were closed»
«Your hours posted on the door says you’re open…»
«No, the lobby is closed»
At this point im not taking no for an answer…
«Look, im GOING to speak with your General Manager, RIGHT NOW. Im ONLY IN HERE cuz of your f*@& up from last night»
They get the GM…
«Hi, we spoke on the phone earlier. My name is Pascale. You said i could come in, and you would comp my meal, and your team is failing you AGAIN, they just told me the lobby was closed.»
The GM was the ONLY person that i got ONE apology from. She comped my order…
1 chalupa supreme, no tomato, 1 nacho supreme, no tomato, and a large drink.
Tomatos on my nachos, stale pita bread…
I give up.

We stopped by this location to grab a quick bite to eat as we head home from vacation. We had a simple order, #1 with diet Dr. Pepper and #11, no cheese with diet Dr. Pepper. Guess what happened? They gave us Dr. Pepper and a different diet soda and they forgot that I asked no cheese in my order.
Really?! I know it’s fast food, but can’t they get a simple order correctly? I was so disappointed because I have to remove all the cheese in my tacos. No fast food for me.

Should have checked reviews. Went in. Girl at the counter seemed to have a problem with my wife asking for the burrito to be made a certain way (with a different sauce). Service was very slow, waited an unusual amount of time for our food. That alone would have enabled as much as 4 stars as I can forgive one slip and remain a fan, and I could have forgotten the awkwardness of the girl sticking to the menu with a strange sort of passive aggressive determination.
We got our food. I bought two crunchy taco supremes. Tasteless, small, disappointing, and stale «shells». I ate both of them, because I was starved, but wished I hadn’t because it just was not good. The quesadilla was fine though.
Their hot sauce changed at some point, not sure when. I rarely go so it has probably been like four years since I went or more, but this hot sauce tasted like someone rubbed a jalapeño around inside the armpits of a very old man’s coat, then squeezed that into a foil packet.
My wife got a burrito. They didn’t make it how she asked (repeatedly) them to make it. But here is the catch: they filled that greasy floor can from the bottom up, as in her freaking burrito had ZONES in it. Like in the article «dear person who made my burrito» on the internet. So I dedicate that article to you, guy who literally filled a burrito can with ingredients, one (expletive)ing after the other. That actually should have taken effort.
Never again.

service was slow in drive through. don’t go there unless you have all the time in the world. I thought drive thru would be quick since it is a drive thru! But instead it took us almost 11 minutes to get our food from the time we place the order. And you can’t leave the drive-​thru because there are curbs and bushes both sides of you

Do not go to this Taco Bell if you want the Starburst Strawberry Freeze drink! The machine is always «not working at the moment» the last three times I came to this location (the one closest to me) I was turned down for the one thing I came to purchase and they never offer anything else instead or apologize. I’m sick of it. I guess Taco Bell doesn’t have millions of our dollars to fix the CO2 machine that makes these delicious beverages! Taco Bell you are going down hill! Also the drive through line makes me wait at LEAST ten minutes every time. Look at Chic-​Fil-​A! They’ve got it figured out, with workers standing outside with an iPad ready before the customer is. –sincerely your loyal angry customer

Worst Taco Bell ever! Messed up our order twice, took 45 min to get our food, employees were rude, Shane in particular was clueless and had no respect for anyone. Wouldnt reccomend coming here.

Slowest Taco Bell ever. Came at 7:20 PM on a Tuesday and it wasn’t busy. It took well over 15 minutes to get our order for 4 people. Completely out of mild sauce and all the other sauce bins were empty. The staff was giggling and having a great time though. Unfortunately the customers weren’t.

Men’s Restroom flooded. Lobby is filthy. Service is slow. Taco Bell app Free Offers don’t work such as Free Med Drink with purchase. To their credit they did honor the offer even though the App did not work, thereby earning one star.
Women’s restroom apparently smells like a thousand cats. My wife said «Gross!»

This may be, arguably, the slowest Taco Bell drive-​thru in the history of mankind. I’ve been here twice, using the drive-​thru both times, and a line of 4 – 5 cars took a solid 15 minutes. I realize it seems insane, when written out, to expect food in under 3 minutes per car, but that’s why I went to a place that makes tacos and burritos out of some sort of space-​meat. Get that joint to me in 1 – 2 minutes per car, or I’m going somewhere else.
Luckily for this location, they got my order correct both times. That is, no cheese. Can’t do the lactose. Pity me. Still, I was able to eat my food without disassembling it and trying to hand-​pick anything out, which isn’t always the case with fast food restaurants.
So, food gets 3 stars for being what I hoped it would be. Futuristic, synthetic meat-​goop in a shell. Service gets a 1-​star for costing me valuable time I could have spent on stomach pain from eating plastic.
«Meh. I’ve experienced better.» Indeed. Let’s get this thing moving.

I wasted 35 minutes of my life in the drive-​thru. 35 minutes. There is no escaping this lane – curbs on both sides. Well, I have my bean burrito now, and my kids have graduated, gotten married, and moved away. But I have a bean burrito at least.

Came here as a drop by location during our drive to So-​cal.
Order my usual mexican pizza but the interesting thing here is that they offer to put carne asada meat on top of the mexican pizza which taco bells don’t offer so I thought that was interesting and ordered it. It was just ok. Regular mexican pizza tastes better and the meat tastes kind of weird.
The drive thru line was long and inside there were only 4 people running the whole place. Food took extra long to make they are definitely short staffed.
We also ordered a chicken burrito and to our disappointment there was barely any chicken in the burrito. It was also barely even filled with any ingredients. The whole burrito was mainly just the tortilla wrap.

This place really deserves its rating. Most awkwardly placed Taco Bell on the planet. Went through the drive through and the guy at the window kept putting me on hold, then he got my order wrong, and then dropped my credit card out the window on a windy day! I had to chase down while he responded with «uhhhh uhhhh». After that he had me park next to black truck filled with chain smoking pirates and asked me to wait till he brought out the food. Oh and he forgot my receipt.
Have fun.