Big Y

I give Big Y 5 stars for excellent service, large aisles, great selections, and an outstanding bakery. When Walmart entered the town, I thought they would go away, but they learned to adapt and thrive. I’m happy they made it here. They are always busy, but the staff is always adequate to meet the task.

Truly wasn’t going to waste my time with a Unilocal review on a huge corporation such as Big Y –especially considering this particular store is very obviously lacking in many aspects of a respectable business — however, after reading numerous other complaints about this store & the front end/​management, I decided I’d add on (Some of the other negative reviews fall under the «Reviews that are currently not recommended» link at the bottom)
Without prefacing the story with our particular situation, we were blatantly disrespected by a miserable employee, Chris, who ironically leans on the counter under the words «Customer Service.» The customer is always right — especially so when you don’t even give the customer a chance to explain what he or she needs your assistance with. She barked store policies at us like we were expected to brush up on our Big Y Policies upon arrival. She turned red in the face as she told us it wasn’t her job nor her problem to assist us, instead of rationally explaining that this particular policy is in place to protect me– the consumer. That would have been received much differently than telling me it wasn’t «her problem.» Maybe one day she will get a job she likes so she can stop referring to her various tasks at work as «problems» & ditch hideous attitude as well.

I really hate Big Y… they’re always far more expensive than any other grocery store, and their coin scheme is pointless. Instead of wasting money manufacturing the coins… make the stuff the silver coin price all the time!
This place is always a mob scene, I end up stopping here after work because I drive right past it on my way home, I only come to grab 2 or 3 things and it ends up being a 20 minute charade.
Their grinders are good, and if you manage to win a gold coin at the slot machine game at the register you can’t really beat the price, less than $ 4 for a 12 inch. I get irritated when they don’t have french bread though, the italian isn’t crusty enough.
The one thing I like them better for than Stop & Shop is the meat department. At least here you can walk in and buy a single hamburger patty from the butcher counter. (Which is helpful for me because I live alone and I’m not a fan of buying 4 – 6 patties at a time.)

Could take or leave this location. Found what I was looking for in the Meriden and Windsor stores, but this one seemed to lack in the brands — Mostly organic selections. They had the basic name brand stuff, but at the same price or sometimes even higher than other grocery stores. The naugatuck towns people can come off a bit rude so I only head out here if I see a sale that I just cannot pass up. The deli did seem nice, but with Llena’s and nardelis right down the road, I never gave it a chance. If you live in Naugy and stop and shop is getting old than this is a nice alternative, but I would definitely choose other places over this one any day.

Fresh 6 inch grinders For only $ 3.25! What?! Boar’s head meat build your own just like Subway but better ;) You can choose from French, Italian, or Wheat bread. Then you have the choice of italian combo, rotisserie chicken, chicken tenders, ham and cheese, or what ever other cold cut meat. They also have the same veggie selection as Subway, but the lettuce is cut fresh, as well as the tomatoes. You can grab a snapple or a soda out of the soda case right next to the sandwich counter, as well as a bag of pretzal chips. Total cost of a good lunch = around $ 6.50. That is not a bad deal.
At lunch time during the week there is usually a line, so I would suggest calling ahead and ordering. There are also soups and other pre-​made sandwiches in the deli case conviently located next to the sandwich counter.
What I like as much as the price? The employees are clean! They change their gloves when making your sandwich and actually take them off before they use the cash register. Great price, great quality, great service. I love the grinders from Big Y!

While I do like shopping at the Big Y, I find this particular one to be pretty lacking in several respects. Plus on several occasions I have found that food were sold near, on, or past their expiration dates. Now I know for a lot of foods the expiration date is just a bunch of baloney and that a lot of food lasts PAST expiration dates… but I don’t want anything to be sold when it is clearly marked to expire the next day, or sooner! In addition this store is a bit more limited in regards to selection and sales than a lot of other Big Y’s.